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 The Official Blu-ray Thread v14, Check 1st page 1st post for value FAQ :)

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Boy96
post Dec 20 2011, 07:47 PM

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I need to contact amazon Bcoz its already 20th and my bluray still havent arrive, any procedures on how to do that?
Boy96
post Dec 20 2011, 10:31 PM

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QUOTE(low98944 @ Dec 20 2011, 09:51 PM)
Go to "Help" section, click Contact Us.  Then choose correct order, select problem and finally click chat with them or email them.  Remember speak nicely about your problems.
*
Can ajar me on what to write? Since its my first time... Got any template or what..?
Boy96
post Dec 21 2011, 06:20 PM

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QUOTE(magiclover @ Dec 21 2011, 11:59 AM)
Eh bro, why so kancheong?
Go out play some games, do some sports or catch a movie....

If I remembered correctly, your mentioned that delivery estimate is 21 Dec no? Today is 21 Dec......

Maybe you come home after movie with girl then see the BD lying in your house
*
I am because all these while and even last year's BlackFriday I got the bluray 10 days sharp after shipping


Added on December 21, 2011, 6:54 pmHere's my conversation with Amazon CS

» Click to show Spoiler - click again to hide... «


Wanna call me pulak doh.gif

This post has been edited by Boy96: Dec 21 2011, 06:54 PM
Boy96
post Dec 26 2011, 10:04 PM

That's a tripod.
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Amazon said that my order is lost, hmm, refund or reship?
Boy96
post Dec 26 2011, 10:39 PM

That's a tripod.
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QUOTE(wiNd @ Dec 26 2011, 10:07 PM)
wait...

its holiday this week, tmr POS shall resume delivery  rolleyes.gif
*
It has been too late, Amazon emailed this to me..

» Click to show Spoiler - click again to hide... «


I dont really understand, they charge $77.95 and then they will refund back? urgh rclxub.gif someone pls explain in plain english pls..

This post has been edited by Boy96: Dec 26 2011, 10:40 PM
Boy96
post Dec 26 2011, 11:36 PM

That's a tripod.
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QUOTE(low98944 @ Dec 26 2011, 11:02 PM)
Simple. Their charge you that amount and at the same time, refund you same amount to your credit card.  What you have to lost is your credit card usually charge higher rate when calculate foreign currencies and refund at lower rate when Amazon refund you.  So, you lost a bit due to your credit card company need to earn some for transactions done in your credit card.  blush.gif
*
OK, but then they re-send the items should be *technically* free la right?

Boy96
post Dec 27 2011, 12:14 PM

That's a tripod.
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QUOTE(low98944 @ Dec 27 2011, 07:03 AM)
Yes.  Amazon give you free but the problem is with your credit card company not Amazon.  Your credit card company is responsible convert the US$ to RM and charge you or refund you. Always, you will only lost few Ringgit.  blush.gif
*
Ok, received the original order, however my replacement order is shipping soon, can I cancel the replacement order?
Boy96
post Dec 27 2011, 12:37 PM

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QUOTE(wiNd @ Dec 27 2011, 12:32 PM)
instead of asking here, i think you should really contact Amazon directly.

its still possible to cancel it since its shipping soon.
*
They say cannot cancel, and when receive it, tell them, they will send some labels or something.. So reship back to them need to pay?
Boy96
post Dec 27 2011, 02:57 PM

That's a tripod.
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QUOTE(low98944 @ Dec 27 2011, 02:06 PM)
Send back to them and tell them your cost and Amazon will reimburse you.  Usually their will ask you to send back using cheap courier service.  Use poslaju can do.
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How bout the packaging? Need to repack myself?
Boy96
post Dec 27 2011, 04:16 PM

That's a tripod.
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QUOTE(low98944 @ Dec 27 2011, 03:01 PM)
Yes.  tongue.gif Include in your total cost and their will reimburse you.
*
crapp, can ask POS Malaysia or courier service do it for me?
Boy96
post Dec 27 2011, 04:35 PM

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QUOTE(low98944 @ Dec 27 2011, 04:18 PM)
I don't think so. Re-use Amazon Box lah.
*
Peel off all the stickers and glue it back? but then got the Dilepaskan ketam chop how?
Boy96
post Dec 27 2011, 06:57 PM

That's a tripod.
*******
Senior Member
3,848 posts

Joined: Dec 2009
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QUOTE(low98944 @ Dec 27 2011, 04:38 PM)
I believe if use poslaju, their got plastic evenlope right? hmm.gif  Use that evenlope and post it back to Amazon.
*
QUOTE(low98944 @ Dec 27 2011, 06:50 PM)
If one 1 or 2 BDs, usually their will ask you to keep. Except it is boxset. If boxset, even only 1, their will probably ask you to send back.
*
Mine 2 BD.. Haiyoohh should have kept quiet lah about receiving the original shipment, now hassle need to reship back to them.. If not can sell the extra copies tongue.gif nevermind la imma good boy

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