I am looking for under mount rectangular single bow kitchen sink now. Any suggestion?

you can get it from us, we will courier it to penang

any1 using this?
http://bigbath.com.my/kitchen-sink/i-sink-series/i-ss-f6045

thanks

Hi all,

I'm using a sorento sink, but I realize that the sink got lots of water stain. I've tried a lot of method to get rid of it, but no luck, anyone has any idea?

Thanks in advance.

I have a similar problem like yours. Just wonder how to get rid of this. Beside that, i noticed some minor rusty spot. The model is
2029 sorento

I guess maybe Zheilwane can advise about this.

Get a can of WD-40 (hardware shop should have). You can goggle its many usage including remove rust and stains.



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Unboxed my Cabana sink today and was truly upset to find out it is dented. I am also extremely disappointed with Builders Hardware for refusing to take responsibility. I bought a smaller and cheaper sink before this elsewhere, and it was perfectly fine. Why pay much more to get a dented sink?

Beware, people!





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It is common to have water marks for stainless steel sinks but from the photo it look like stain, u can try to use this, we are using for our showroom
http://www.cosway.com.my/product/household/prod_pmax_21.htm

1) Well we will definitely open and let our customers check that the sink is in good condition and the sink wastes are included as well as the two common problem is sink dented or waste missing, hence to avoid disputes we always check.

2) As per your photo, it is impossible to have a dent like this inside the box with the plastic covering it.

I admit that I didn't examine it 100% when I collect the sink from BH. We were told to look through to see if there are scratches. Even BH experienced workers (included Zheilwane himself) didn't notice the dent when they gave us the product. Plus it was rainy day and dark during the checking, outside the shop.
The dent is only visible when I remove the blue plastic cover (sticking on the hole), under a proper lighting.

Upon brought back from BH, the sink was properly kept in my store room (not with contractor), until I unboxed it yesterday and found the dent. No one has contact with the sink before this.
Zheilwane's diagram above further proved it is impossible to create an outward dent, even a human sit on it. Plus, the box is still in a perfect condition.
Hence, this is proven is it the manufacturer's defect.

My mom has been using her sink for 30 years plus pouring hot water on it.. but not a single minor dent till today. Unless the sink is made from plastic. Normal human strength will not be able to create a dent.

Thus, it was very obvious that this is the product's defect. No point forcing me to fork out $$ to buy a new sink.

I sincerely hope BH will provide a better after-sales-service by bringing this matter to their supplier.

Just to be fair, here is a photo of the sink before unseal.
1) Plastic is quite transparent, can c inside. The plastic is sticked on the sink not on the hole as per your previous reply "The dent is only visible when I remove the blue plastic cover (sticking on the hole)"

2) We will remove the plastic take out the waste for customers to check there are no scratches or dents, without removing the seal and takeout the two white boxes (waste) how to check for scratches?

We definitely let u check thoroughly and only pack it back when u say OK. So, it is unfair now to say we gave u a dented sink. Like i say before, you can try bending it first, if cant then we try to get a special price from our supplier to solve the problem.

This post has been edited by zheilwane: Jan 15 2015, 02:16 PM


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Since it is proven manufacturer’s defect, why customers need to pay again? Why customers are to be penalized which is not our fault?
Plus, the sink is not cheap. But, the quality is cheapo.

Stop telling me to pay again and buy a new sink. You may want to earn $$ but this is not the way.

We did open the sink for you to check and it is proven to be in good condition, so now it is dented, how could you say it is a defect? It is dented because some1 accidentally damage the sink after you have collected it, the sink will not bend by itself.

I hope other customers who have purchased and collected their sinks from us could share some neutral and honest comments here.

During the checking, it was at the corridor on a dark & rainy day. And definitely not under a well-lighted light as shown in the photo above. Hence, it is not a valid comparison.

Since your diagram has proven that no one can damage the sink from outside the box, how can you point your finger and said it was damaged by me? Plus, I can prove the box is still in a perfect condition.

Again, as I have said, the sink was properly kept in my store room (locked) and no one has touched it. The only ones touched it included BH workers who moved it to the car. But, we never accuse BH workers as how we were taught to accuse my contractor.

We just hope BH will take liability of this matter. Instead of wasting time here, to show you are an angel, why not just help us to talk to your supplier?


p/s: my contractor now is unsure that the cheapo sink is still usable or will cause leakage at the dented area.

This post has been edited by YomiEe: Jan 15 2015, 04:07 PM

seems to me the damage caused by

1) forcefully screwing the waste onto the sewage drain pipe despite huge gap. in this case need to make sure the gap not too big, coz changing another new sink will suffer the same fate.

2) some kids step on the hole gap, unlikely scenario I think.

Hi ale8si,

Thanks for the info, those given scenario might cause the dent, but not for our case because the sink is not even get to be installed, saw the dent when unpack the box

To decide buy S/S sink, how to check the overall?

1. Walk in showroom and knock the steel thickness and try turn to bottom part and see that quality of made.

2. Normal stainless steel can be get rust in future also selling cheaper, if accidently something drop from higher also can easily dent.

3. S/S grade 304 much higher price and better made, but also got certain thickness, even knock the sound very soild.

4. If that grade 304 when during shipping can be dent, then that is another story, must be big impact drop from height or kids jumping up & down into box.

This post has been edited by kimsim: Jan 15 2015, 04:50 PM

I was thinking what about what causes the dent too.. the box is still perfectly fine. So, I suspect it should be dented during the manufacturing process.

What I understood from BH last time, the thickness is 1.0mm, when knock on it, sound seems solid, some might feel not enough solid ... as for the grade, I am not too sure

It is Cabana CKS 4534 for your info

This post has been edited by YomiEe: Jan 15 2015, 05:52 PM

another possible explanation: it was compressed from the side eg. during car braking.