just got a call from Maybank staff today regarding this case. they still investigate. not much info i can dig.

wah! this really amazed me!

yeah... amazed me also. maybank called edi, but no updates from lelong yet.

After 2months+ now bank said investigating, what things bank can help ?
most important from bank, who open Qiling current account and who can sign.
transaction history, CCTV, TKB finger print? most of fiscal evidence has gone only micro film. Qiling company check had a TKB finger print.
but still need a original TKB finger print record and hand write document. to verify Qiling bank check signature.
But I think TKB done by internet bank transaction, less evidence. use fake Mykad to open 3rd party account to keep all the money.

Hi guys, usually how long do you need to wait for the email from lelong for the claim form bpp after you submitted your reports etc, to them?

they are very slow, you have to flood them with emails or flood their fb wall...

Aku rasa Lelong pon bersekongkol dgn mereka yg menjalakan aktiviti penipuan...... so apa yg kita tggu lagi????

just call lelong just now, and asked for my bpp claim, my bpp claim number is 0048.

so for my case, they will 'try' to finalized this week or early next week, but when i ask them whether i will get my refund by that time, they said no.

i will get my refund after they finalized my bpp claim...

meaning, from my understanding, still have a loooooong way to get my money back.... (')

that is for my case, for the rest of the case, i dont know, but they did say that not all will get the refund, depend on their status and whatever... (i dont know what they are talking about...)

ok, that is from me, merry christmast for those celebrating...

thanks for the update, bro!
when they said they will try to finalize everything, i guess they din tell you how much refund you are getting bek rite?

This post has been edited by iostream: Dec 15 2011, 11:18 AM

this morning, i sent another email to ask lelong's about why do they keep delaying our BPP claim, as published in lelong website, BPP claim requires at most 45 days of processing, this is their reply:

Hi

Sorry for the delay. We are processing your claim and we are trying our best to conclude it as we are also awaiting the PDRM to conclude their investigation on this matter. Your claim submitted so far has all the relevant documents we needed for processing. We will advice you the status within couple of days, as we will try to get it done as soon as possible for you. We hope that you understand this.

We sincerely apologies on keeping you waiting. We appreciate your patience and support on this.

TQ

why we need to wait for PDRM to catch qiling?
to have refund, lelong just need to verify that we paid Qiling and item not deliver to buyer.
who care PDRM caught Qiling or not?

in this case, we shall made 2nd report case as advice sergeant.
i am intending to report to state IBP in this month if refund was not made.

i care whether PDRM has caught qiling or not, at least, if he is caught, he has to vomit out the money he conned, i assume...
we are not waiting PDRM to catch qiling so that we can get the refund, but lelong is using this as a reason why they've been delaying our claim. i just wanted to share what lelong replied me, if lelong is still unable to refund after next week, meaning that, they can't be trusted at all and they are delaying our refund by giving out some vague excuses...
anyhow, only time will tell...

So if PDRM still cannot find the culprit after 5 or 10 yrs, how?

45days is 45 days, no matter what's the status, as long as we fir in the terms, lelong should reimburse us in the stated time frame, isn't it

hope the best for all the victims and lelong will reimburse all the victims lost....
still waiting good news form Lelong then

ya, you are definitely right.
but they are using PDRM as a reason, we can't really do anything either...
for every extra day lelong delays us, their reputation and trustworthiness gets worse too...

the problems is.... is that true lelong co oporate with PDRM????? or still Co operate wtih CULPRIT????

maybe if lelong delay again, you can do report on them with consumer tribunal for cheating customer and police reporting for abetting with conmen. anything to make their pants hot.

Unfortunately, the function of Tribunal Tuntutan Pengguna Malaysia is not handing judgment on civil claims. However, for those who'd failed on their BPP claim, you can submit a case to TTPM in order to get your claim back. Submitting a claim to TTPM costs only RM5, and if the counselor decides that they have to pay us back, they need to do so within 14 days. I have a personal experience with TTPM in this matter, though my case was not regarding online purchases.

i hope this is a good news:

i didnt get any email...but then when i click the link u posted...it direct to my lelong account and mentioning that my bpp is approved!!!!

thanks!!!!!!!