Hey guys, just thought I'd share this with all of you.

Bought a new Seagate 250GB hard drive from Low Yat last week. Installed it the next day and it just wouldn't work. I think it was just my luck that I got the 1 faulty drive in the whole shipment. Anyway, went to their website, put in an RMA and sent my hard drive to the centre in Menara Summit. Received a receipt confirmation email 2 days later (sent it on a Friday) and still didn't get a replacement after another 2 days. I sent in a complaint to Seagate Malaysia and they forwarded it to the regional manager. That was yesterday. Today, the regional manager emailed me to say that the drive I bought was currently out of stock and it would take another 2 weeks to get new stock. So, he offered me a 400GB hard drive in exchange!! Now happily waiting for new 400 GB hard drive to arrive. Not bad... pay for 250GB get 400Gb and their customer service is excellent, normally only takes 4-5 days and if longer or no stock, they give you a better one. I'm now a strong supporter of Seagate. Seagate for life!!