I am an extremely dissatisfied customer. Would like to make this known so that others would not fall into this trap. Beware of a contractor named Ability Renovations and Engineering Works.
Terrible quality in the renovation materials. Cracks everywhere on the wall surfaces, leaking problems in roof areas, spots and grease marks on paint job that could never come off, horrible installation of fittings, plaster ceiling that is cracking etc. I regretted using Ability, spent so much from getting the drawing done and approved, buying premium paint, tiles and fittings and in the end, after 3 months of moving in, the house seems to be falling apart. Don't fall for the after-reno services given as well... recurring problems not solved. Ability has an absent site Manager and a good-for-nothing Indon supervisor. Overall spent 350k++ in this renovations and I get an eggshell house

Oh yes...now my second daikin aircond is having problems from the piping installed by them. How dissed am i?

Yes they do..but then again the how much 'repair' can you tolerate especially when new ones keep popping up?
one roof leak occurs and 'patched' up and another pops up for example. And when you re'plaster' the wall because of the cracks, it really would pretty to your eyes. Your aircond topped working properly and when you called the daikin tech guys and they come and show you how shoddy the installation was done.

I dun mind even being charged for the repairs but once you have spent close to 350k on your home reno and these things keep coming up, I am sure you'd be angry as well.
I particularly liked the way they would come and say ..oh small matter' and then do some shoddy repair work.

I am not meaning any malice, just a precaution to any good fellow out there who is thinking of appointing a contractor. Maybe my mistake was to appoint them as the umbrella contractor and they subbed certain portions of the work to others. All in all it was a gross disappointment

Thank you....would look into it.

yes it is a big house

and to everyone

will do the necessary reporting to the relevant authorities. Thank you for your feedback. I started this topic to forewarn people. It will be shame if anyone else gets into this situation I am in now..especially now as we know...money is hard to come by

Without prejudice or malice aforethought:-

The total cost stated is inclusive of my own purchases of fittings i.e tiles, security and safety doors, grille work and other kitchen and toilet fittings etc. I have not even made issue when they wrongly installed the tiles resulting into hacking the 2x2 tiles off. Not to mention the multiple times i have to go and buy the same tiles because of wrong estimation by them, they have also wrongly installed some of bathroom fittings and bent my retractable Teka kitchen tap...sighs


sadly most of the defects started showing after we have moved in which means yes we have fully paid off the contractor. True to their word though, we did call them several times to rectify these defects..but i dunno-lah...maybe dah takde hati kan...when they repair one defect, new ones will come out until we are jaded and fed up. they do more damage than good. Their supervisor hadari while rectifying one roof leak, dislodged the alarm sensor in the ceiling above our foyer which means we have to rectify separately.

Todate the defects (the ones that i can instantly recall)are:
1/ Cracks on the plaster ceiling in the main kitchen, family room and wet kitchen
2. Cracks on the family room wall, main kitchen walls
3. cracks on the outside retaining wall
4. wiring shorting and crackling sounds in some switches
5. damaged aircond piping (the daikin tech guys confirmed it..at the moment 2 airconds....6 more to go all installed by the contractor's men)
6. recurring wet patches on walls due to undercoat being painted on damp plaster..(has repainted many times..and we use Jotun paint)
7. 1 cctv camera not working
8. water leaks in the roof

all these cracks and such appeared only after we have moved in and now we have resorted to appointing specialist repairmen/contractors to rectify these individual defects. All these defects prevailed even after we had given them the approved drawings from a separate appointed architect.
I have to admit, the finished facade is absolutely fabulous to the naked eye..but all in all as I have said. it was a disappointment.

Will do the necessary as advised but would just caution fellow forum mates of this contractor. Dun fall for lip service.