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 Honda Civic Hybrid Battery Kong, 2 months after warranty.

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Zaryl
post Jul 19 2019, 10:27 AM

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i'm using a honda city hybrid at the moment. close to 2 years now.
so far so good, touchwood no problem arising.

looking forward to use this car for a very long time, perhaps longer than 10 years.
carz
post Oct 28 2020, 05:40 PM

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Whatever happened to the case. What was the final decision?
Twins10
post Jun 8 2024, 12:22 PM

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Just an update, after 320000km ,my civic hybrid battery Kong. Brought in honda kk. Total rm6600 without inverter. Changed inverter last year. Ima battery warranty 5 years or 140k km.
Roman Catholic
post Jun 8 2024, 06:15 PM

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QUOTE(IpohLad @ Oct 2 2011, 03:27 PM)
Thats very true. Malaysia diesel just dont work with modern hi-tec diesel car. Dont get me wrong it still work, but which mean that you have to change your engine every 100000 km or even less. The colour of diesel in EU is very light yellow. What colour is Malaysia diesel?

Malaysia motoring industry still got a long way to go.

Ipoh Lad
*
What is the colour of Malaysia diesels, both the lower grade one and the higher grade diesel call Euro5 ?
Roman Catholic
post Jun 8 2024, 06:31 PM

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QUOTE(hellonabil @ Mar 9 2012, 03:48 PM)
Update story...

Dear members of the media,

My name is Latifah, 55, mother of four, from Malaysia, and I am also a
Honda Civic Hybrid owner.

I would assume that with all the recent hype behind the Class Action
lawsuit against Honda in the US on grounds of cheating mileage claim and
also Heather Peters vs American Honda Inc case at California Small Claims
Court, that you would have probably guessed where my story is heading...

Well, to cut a long story short, my Honda Civic Hybrid's IMA battery went
kaput after a year and ten months of owning it from brand new.

My HCH is one of the earlier Hybrid to be purchased in this country. I am
not so fussed about the failed technology part of it, as this can happen
to the very best of us, but I am very concerned and terribly upset about
how Honda ridiculed and humiliated a customer who is an early adopter of
their Hybrid technology.

Instead of helping me out with a technology, that they admit is still in
its infancy, the company decided to make an example of me, a caution to
all and any hybrid buyers that there are no sympathy from Honda if the
expensive IMA battery fails.

My initial requested to Honda was for a straightforward battery
replacement, but they refused. Insisting that the fault with the car
occurred outside of the warranty period.


Having exhausted all avenues of communication with the company, including
writing directly to the CEO and receiving no evidence of customer care, we
had no choice but to seek compensation through the Malaysian Consumer
Tribunal late last year.

Even at this point, Honda refused to make an offer for reasonable battery
replacement but instead came up with non-sense terms and warranty which I
rejected.

The Consumer Tribunal Court here disallow lawyers to represent parties in
order to keep cost to a minimum and give access to everyone, and without
the benefit of fancy legal jargon to defend themselves against my simple
statement of facts, Honda lost.

To put it simply the tribunal found that Honda and the dealer that sold me
the car was unable to defend their false advertising that claim of 10-12
years lifespan for the IMA battery.

The tribunal ordered them to pay me back an equivalent of US$7,000 in
compensation.

Just like in Heather Peter's case, Honda in Malaysia appealed for a
judicial review at the High Court shortly after. I can only release the
Consumer Tribunal Grounds for Judgement here as my High Court case is
still active.

After plenty of spinning and hair splitting by their lawyers, it seems
like Honda may get their way after all through the legal channel of this
country. But I will have to wait for the verdict to be release 27th of
March 2012.

Yes my story does sound like another typical narration of a victim of
corporate fraud who then gets away with it because they can afford
expensive lawyers who will do anything to get their clients off the hook.

The reason why I am writing this is to seek help from International Media
to actually cover my story.

My story is minimally picked up by the media here especially the motoring
media as most of them are in the pocket of Honda's advertising department.

I wrote to the authority and govt agency here, but no one seems interested
to entertain my complaints either.

Meanwhile, Honda enjoys maximum advertising coverage for their Hybrid
range by bringing in more Hybrid cars here due to tax incentives.
The victim – the public here then blindly buys a Honda Hybrid without
knowing that Honda will turn on them if once the dirt hits the fan.

This is not about my loss any more, this is about principles and my rights
as a customer.

If this was back in the days of glorious Japanese industrial standards
and discipline, nothing less of Harakiri would be expected from Honda's
CEO if a blunder like this were to take place.

Today, they can pat each other on the back congratulating on their sales
success for their infamous fraudulent green car.

Hope this finds you well. I am more than happy to answer any questions and
I will be grateful with any help that I can get.
Best wishes,

Latifah
*
Hi Latifah,

Let me try to get this right ...

You bought a new Honda Civic Hybrid ...
and the Honda Civic Hybrid, IMA Battery failed at 22 months of ownership of the new vehicle ...
while Honda warranty that their IMA Battery lifespan is 10 years ...
So why did Honda claim that the fault of your car occured outside the warranty period ? Highlighted text above.

While you are claiming that Honda IMA Battery failed at 22 months but Honda is trying to imply that your Honda IMA Battery failed after 120 months, correct ?

This post has been edited by Roman Catholic: Jun 8 2024, 06:44 PM
Roman Catholic
post Jun 8 2024, 06:38 PM

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QUOTE(jesseliew @ Mar 31 2012, 07:13 PM)
bad new every1...just got an email frm jornalist fren...this lady latifah lost her case at high court mah...so honda supporters will be very happy...but this is problem for all hybrid driver lor...no justice in msia...


Added on April 1, 2012, 12:03 pm

wrong...honda very japanese..drb only own few % for plant in melaka...thts y modus operandi same as in US mah...
*
Sadly, it's a victory for false representation. Now anyone can claim anything and get away with it, even Saudi donasi. Malaysia memang boleh.
amscouzach57
post Jun 9 2024, 07:53 AM

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QUOTE(Roman Catholic @ Jun 8 2024, 06:15 PM)
What is the colour of Malaysia diesels, both the lower grade one and the higher grade diesel call Euro5 ?
*
Both diesels are Euro5 now.

The difference is the Biodiesel content.

We have B10 with the black nozzles; priced at RM2.15 per liter. This has 10% biodiesel content.

Then, we have B7 with the blue nozzles; priced at RM2.35 per liter. This has 7% biodiesel content.

In terms of the colout of the fluids themselves, no idea, as I've never bothered to look before.
dwRK
post Jun 9 2024, 08:05 AM

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diesel colour is very light yellow
Roman Catholic
post Jun 9 2024, 11:24 AM

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QUOTE(amscouzach57 @ Jun 9 2024, 07:53 AM)
Both diesels are Euro5 now.

The difference is the Biodiesel content.

We have B10 with the black nozzles; priced at RM2.15 per liter. This has 10% biodiesel content.

Then, we have B7 with the blue nozzles; priced at RM2.35 per liter. This has 7% biodiesel content.

In terms of the colout of the fluids themselves, no idea, as I've never bothered to look before.
*
Thanks man, I had no idea of their contents. What I do know for sure is that B10 damages modern turbo diesel over time. B7 is currently being tested along with additives and hopefully it will stand the test of time.
amscouzach57
post Jun 9 2024, 06:04 PM

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QUOTE(Roman Catholic @ Jun 9 2024, 11:24 AM)
Thanks man, I had no idea of their contents. What I do know for sure is that B10 damages modern turbo diesel over time. B7 is currently being tested along with additives and hopefully it will stand the test of time.
*
Yes. The higher biodiesel content, the more moisture in the engine, & lead to higher risk or corrosion.
Roman Catholic
post Jun 9 2024, 09:25 PM

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QUOTE(amscouzach57 @ Jun 9 2024, 06:04 PM)
Yes. The higher biodiesel content, the more moisture in the engine, & lead to higher risk or corrosion.
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Oh my goodness !!!

Boss, in other countries are biodiesel content added into diesel as well or they have just pure diesel only ?
amscouzach57
post Jun 10 2024, 09:35 AM

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QUOTE(Roman Catholic @ Jun 9 2024, 09:25 PM)
Oh my goodness !!!

Boss, in other countries are biodiesel content added into diesel as well or they have just pure diesel only ?
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Major biodiesel consumption are in US, Europe & South East Asia.

They have different blends like B2, B5, B7, B10, B20 up to B100.

Malaysia was supposed to move up to B20 biodiesel for the transportation sector by 2022, but it seems that this move was either put on hold or abandoned due to Covid & change of government.

Indonesia seems to have plans in moving forward to introduce B20 biodiesel soon.

From what I can understand, at least for South East Asia, the biodiesel content are from palm oil. So this helps greatly Malaysia & Indonesia as they are the major producers of palm oil in the region.

This post has been edited by amscouzach57: Jun 10 2024, 09:40 AM
Roman Catholic
post Jun 10 2024, 02:47 PM

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QUOTE(amscouzach57 @ Jun 10 2024, 09:35 AM)
Major biodiesel consumption are in US, Europe & South East Asia.

They have different blends like B2, B5, B7, B10, B20 up to B100.

Malaysia was supposed to move up to B20 biodiesel for the transportation sector by 2022, but it seems that this move was either put on hold or abandoned due to Covid & change of government.

Indonesia seems to have plans in moving forward to introduce B20 biodiesel soon.

From what I can understand, at least for South East Asia, the biodiesel content are from palm oil. So this helps greatly Malaysia & Indonesia as they are the major producers of palm oil in the region.
*
Patutla now I understand why European marques distributor bising bising sebab higher biodiesel boleh rosakkan engine mereka and there will be warranty issues. On the other hand, kerajaan keep increasing the biodiesel content aren't they themselves also damaging the vehicles engine directly ? Class action ?

Dah la major producer oil palm in the world, sekarang naik pulak harga diesel, mantap. Never imagined citizens having to pay world market price despite being top producer in the world. While Malaysia be a top producer in the world but it's citizens are like paying for biodiesel equivalent as an importing oil country.

Cukur logic higher fuel prices will lead to developed nation status. Who the fuck thinks of this kind of shit ?

This post has been edited by Roman Catholic: Jun 10 2024, 02:50 PM

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