Any one having same issue with PeugeXt 207


List of Problems
Steering column faulty: Within a month's time since purchased, strange sounds can be heard and upon

Faulty Brakes : Sharp shrieking sound can be heard while breaking. Was advised by PeugeXt technician that this is a manufacturing defect. According to the technician, brake is not under warranty but as for my case is due to manufacturing defect where they order a new one for me,it is still uncertainty that this new brake can stand for how long.

Engine Noise: Multiple noise can be heard and as per the PeugeXt technician it is due to the faulty absorber and the parts inside the car dashboard is loose.The technician manage to fix the sound but it sound returned after the next day. Visited the workshop again. Although the car is under warranty, I feel like i am driving an old vehicle.

Loose Window Frame : Loud Air stream can be heard inside the car due to loose window frame. I never aspect this from a continental car.


Chronological Event

01/05/2011- Car Purchased
14/06/2011- PeugeXt Service Centre@Jalan Kapar
15/06/2011- PeugeXt Service Centre@Jalan Kapar
20/06/2011- PeugeXt Service Centre@Jalan Kapar
23/06/2011- PeugeXt Service Centre@Puchong Jaya
24/06/2011- PeugeXt Service Centre@Puchong Jaya

wow, srsly bro???

u went to service centre 5 times within 1 month??

no worries man, you can just write peugeot, you're not making this up.

I thought those problem only happen to Local Car especially Proton..

Peugeot also so bad QC?

actually, if proton is this problematic, they tabao dy, they one month selling more than 5000 cars.

peugeot is like....100. so....its just mathematics.

Seriously !!! :stars: Car of the year PeugeXt 207 :stars:

Still nothing feedback from dealer yet.

helping my friend to shares out this issue.

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Added on September 29, 2011, 3:32 pmthis wrote to PeugeXt Malaysia, but no feedback yet.

Any other contact could write in??

Please advice... :help:

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Added on September 29, 2011, 3:34 pmPeugeXt 207 hear about Local Assembly.

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Added on September 29, 2011, 3:37 pmNo car without and issue or problem.

Important is how manufacturer react on problem happened.


Like this case, really :x

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Added on September 29, 2011, 3:50 pmHope PeugeXt 207 onwer could shares their experience.

Thank you very much.

This post has been edited by joo88: Sep 29 2011, 03:50 PM

You can check, I complain my honda on the same thing for 2 years straight. The service center people also know me already because of this. Those who worked in QC line before know....sometime it is not easy to catch a bug. You think you have solved, it but it comes back...

My point: I am not saying local cars are good, but definitely not bad as well. Please give credit where it is due... I mean you might get a lemon car from Proton. But I am damn sure alot of manufacturer have sold lemon cars to people as well.

No car is perfect without any problem.

What we expect is after sales service and car manufacturer response.

This case really ......

ya, so far my best experience is with perodua.

they taken complain seriously and will fire worker and give warning letter after investigation. there is no surprise why they are number 1 for last few years.

i shot an email, and received call from service center in 10 mins, and received call from HQ in less than 1 hour, now that is customer service.

207, is just like Local car lor bcos made in Gurun.

acterly this is 207 sedan which is acterly 206 + bekside.boot..

the real 207 not sold here.. except for 207CC..

The price of new Peugeot 207CC is sold at RM158,888 (OTR) ???

207cc used to be sold here... now no more. but it is rare for 207 sedan to have so many issues as ts mentioned. very, very rare. most of my friends cars have none of the problems you or your friend has. anyway, the car now has 5 years free service and 5 years, unlimited mileage warranty.

USELESS unlimited mileage warranty over 5years if need to keep going to service center, just waste time and effort.

HAHAHAHAHA

lowpro, you are PeugeXt sales right?

Please advise how could let PeugeXt Malaysia seriously look into this issue !!!

just that your case sounds super suspicious. never heard of 207 giving problems before. mine is 15k km already. somehow, can't believe what you say lor. sorry, but since mine is problem free, i find your story kinda unbelievable.

anyway, how to advise your case? no details at all... no car number... no real customer name... no contact number... no proof. here's a bit of advise. they have a way u can contact them on their fb page. use that avenue. if u simply post it on their wall and start getting aggressive, it will just get deleted. another tip. talk nicely and they will listen. but it is your choice.

and is it your friend's car or yours? car business is very competitive and there have been many fake 'owners' simply saying things to discredit another brand.

This post has been edited by lowpro: Oct 3 2011, 10:00 PM

Deleted.....

This post has been edited by Brotherjoe: Oct 4 2011, 12:49 AM

I remember there was a rule that if your car is not fit for purpose, you may request for a brand new car.

TS should write in officially and complain...at same time write to papers, if no response, then make case with consumer tribunal court.

Btw, isn't NAZA the distributor for Peugeot?? NAZA service is legendary in suckiness.

Already offcial wrote in, PeugeXt Malaysia ignore !

Contact them at their Facebook page, issue report block by them !

So posted at this forum, objective is not FEEDBACK about their quality issue.

Next should be bring this to paper.



IS the aftersales service provide by PeugeXt Malaysia

PeugeXt by NasXm Sdn Bhd ...

PeugeXt Malaysia having good salesman but after sales service was legendary

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Added on October 4, 2011, 9:20 amThis rule not apply on this company.

1st is they just recevie your complain and keep quiet for few months.

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Added on October 4, 2011, 9:27 amGood job is protecting your brand.



Everything official wrote into peugeXt MAlaysia, service center having all issue recorded and verify by technical manager, until today peugeXt MAlaysia still quiet there.

Wrote at peugeXt MAlaysia Facebook, block by them on the spot, what a good job by peugeXt MAlaysia again.

I am not 207 owner, my friend would clarify further on this.



This post has been edited by joo88: Oct 4 2011, 09:27 AM

Like this, should make report to consumer tribunal. Also, get your copy of the letter to them hand delivered, with a signed acknowledgement copy (get the people there to sign and stamp)...then cannot say "didn't receive letter" excuse. Looks like they hell bent wanna ignore ur friend.

Note, Thank you for advise.

hi joo,

u can speak to their new service manager at glenmarie if u still want to try to contact them. his name is mr leong. anyway, i think maybe the way the note was posted on their fb could be too abrasive. understand also some owners can get pissed if they have unresolved issues but they only ban if the person 1) posts abrasive language 2) spams their fb page 3) screws up the company but does not provide details. if your friend did not sound like that, i think they would not have banned him... or her.

anyway, hope u get your friend's case gets settled soon.

This post has been edited by lowpro: Oct 4 2011, 02:59 PM

Thanks Lowpro, would revert to my friend regarding this Mr. Leong, if you could provide Mr. Leong mobile or email could be the best.

Objective of posting issue facing in forum are not pointing on product quality, but seriously hope the manafacturer could "care" about customer who spend money on their product.

Customer service rules the games, nowsaday.

Thank you very much.

sent u a pm.

Thank you very much !!

Would try it out !

Itu lar... beli lagi French car

Latest update:

Coming friday meeting service manager again.

Thank you for Lowpro suggestion.

FRANCE car is good...
I drive 308 for 2 year already.. no issue..
may be just a luck ...

next year the problem will start coming

good luck

they should not block you from facebook unless you are posting something that is harsh and unreasonable and untrue. You should complain to peugeot HQ on this.

Also, you cannot complain to consumer tribunal because it is only for cases where the value is less than 30k.

Yeah....i complained Proton their GPS is a rip off at their FB....they politely replied the matter will be brought to the attention of their management and reply me....whether reply or not is one issue, at least they didn't rub off my remarks...

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Added on October 5, 2011, 2:17 pmI drive Savvy 4 years+ no issue...oh wait....it has France DNA also.... But frankly, i dun like French....deal with them last time on work....quiet arrogant people.

This post has been edited by Matrix: Oct 5 2011, 02:17 PM

I received my car 207SV on 5th oct 2011 and the next day shriek sound from window on passsenger side. Maybe lowpro can help.

you will never walk alone

shriek sound? when driving? when opening the window?

by the way, some owners have improved the 207's handling very simply and at very low cost. not sure if it can work with the sv or not.

This post has been edited by lowpro: Oct 9 2011, 05:21 PM

biased comment..

when opening the window.

what do u mean 'some owners have improved the 207's handling'? they do some modification? should be 207 and 207sv is the same. the different is the body kit.

hmmm, for the squeak, try using silicon spray. any service centre will have it. as for the handling, use 206 front springs and lower the torsion beams accordingly. the difference is fantastic! looks good too!

joo88, any updates from last friday meeting with service manager?
penembak88, did you go back to the dealer, and what they said?

appointment shift to tomorrow amitted workshop again.

And after mod no more warranty ya? Good Idea bro!

do update on the status if possible....
if things not work, let me see what i can do for you....
cheersss....

pity for u bro but car is a car..benz also have this kind of problem..
more to luck i guess..how the problem going on?..maybe later they will out with new tips or recall for that batch..

Sure, will do.

Thank you very much.

True yo. That's why after sales service is very important.

PeugeXt 207 at service center "servicing" 2days already.

No repalcement car provide.

out from service center, but

Next week got to go in again.

New car , in and out service center "n" times





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heya

i have the same issues as well with my 207. do u have that undercarriage noise as well? it's like some squealing sound from the wheel while driving. can be heard more clearly when driving slow speed especially in basement carpark.

steering column thing also mine have. they say they replaced it but sound still return after that.

brake sound also they say fix but later sound returning

doors also got sqeaky sound when open and close



can outside mechanice fix our problems?

Thats true but it becomes a serious issue when problems happen so often and despite the car being so new. Your problems are not small. Faulty shock absorbers and loose dashboard are not small problems.

If ure getting these problems this early on, how do you expect this car to last 5-7 years?

But then again, i wasnt impressed with the 207 anyway. Too ugly and interior similar to Proton.

Do you work for Nasim?

Guys,
Ive started a thread on Peugeot problems and issues:

http://forum.lowyat.net/topic/2100407

Please update here also. Once we can see all the problems (in one place), maybe then it would be easier to approach Nasim for solutions.

Wah so sucky car!I thought conti car is better than local.Forgive me, I use to think conti car after sales service is much better.After all,they are the same.Might as well get a local car instead.