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vlwl17
post Oct 28 2011, 06:48 PM

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QUOTE(zhen^wei @ Oct 28 2011, 06:07 PM)
work with some mobo problem but some not.
I mean ur first card.
so u can check your 2nd card.

finally we just find out the buyer's other hardware got problem, it is motherboard if not mistaken. We had same conclusion that that computer shop simply say the gc problem maybe just want to do your business smile.gif
this is just one of our experience.

for your case, not to say your motherboard problem, but since the Sapphire say no problem for your first card, i think there was bad batch or wat ever.
hope you happy with ur new card.
It can be understanding if anyone want to blame me for "past experience", or TS want to blame us because not sending the RMA behalf of u. We will listen and accept and improve.

If you say this dispute thread will lost some potential buyers, this is comfirm. but if u say it will make us quit from this forum selling i would say no.
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Might be some problem with the batch or so. who knows? but its definitely not compatibility issues like u mention earlier
QUOTE
We get the same results from Build Tech when it ready from Sapphire.
They mention to Avoid any trouble, Sapphire had exchanged with new Card. so there is no idea what's wrong with the first card.
hope TS no problem with the replacement card, no more compatibility issues like previous.  


Dont think anyone here including myself wants u to quit selling ur stuff here. What we all want (i can safely say this on behalf of the forumers) is a good customer service and after sales one(unless u dont have one then pls state so). Past experiences are very important. Just like why we learn about history. Dont have to tell u y past experiences are important but thats one of the building block for a good reputation and image. Hence thats y ppl say that rep is hard to build.

Trust cannot be earn so easy and again Rome was not build in a day. If u start with a bad foundation building block, u will have to tear down the whole build to make it again so that the building will be stronger. Past mistake will come back to haunt u. only choice is to start doing it right and hopefully it will offset the bad ones u did. Then again ppl always say that all the good things u do will mean nothing when u make a mistake because u will be brand or reminded on that one mistake. rclxub.gif

This post has been edited by vlwl17: Oct 28 2011, 06:57 PM
vlwl17
post Oct 30 2011, 11:05 PM

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QUOTE(TT lim @ Oct 29 2011, 10:20 PM)
I can't comment or wat?press the report lo,you want me to shutup?i will say more....so
read this
http://forum.lowyat.net/index.php?showtopi...30247&hl=tt+lim
and then read this
http://micgadget.com/6395/taiwanese-mac-mini-pricing-errors/
and this
http://micgadget.com/6521/apple-taiwan-wil...mistaken-price/

user posted image

my POV.

to test a gc is not like play some game or BT overnight doh.gif (what if i play angry bird for a few hours and the gc got problem on 3D and T&L part hmm.gif ,what GC is doing when BT hmm.gif ),a gc handle 2D and 3D render,T&L render,DX9,DX10 even DX 11 engine.a gc got a gpu,memory chip,power unit and cooling system,it could be fault in any where unless you test it properly,not those play some game and BT trick doh.gif ,even a diff driver version oso could make diff,Play game and BT will not do the job doh.gif
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Interesting link TT lim. it was surely worth my time spent reading it. wish i had read about this before buying. but thanks for bring it out.
vlwl17
post Oct 31 2011, 09:50 AM

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QUOTE(TT lim @ Oct 31 2011, 03:38 AM)
responsibility,computer part sometime just don't like each other without reason,you should know that,both case the same,you try to put the fault on the buyer,after all,when situation just not on your side then only you change altitude,that why i bring up the thread,wise guy know what i mean.
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Thanks TT lim. Aye it is about responsibility, customer service and after sales service there that actually connects the dots. shows that im not an isolated case here concerning about those things from IT and ZW.

This post has been edited by vlwl17: Oct 31 2011, 09:51 AM
vlwl17
post Oct 31 2011, 04:45 PM

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ok guys cool it. pls refrain from personal atks because i would love to also but then again it is very "childish" to do that. if u have opinions e.g i wont get stuff from IT bcoz of this" or "buyer is not correct due to...." then do post pls. constructive ones. if u have experience about IT and ZW service good or bad and u want to state it out pls do. but personal atks arent good for all of us. I thank all of u who were trying to help and understand both parties and as i said bfore i like to have this thread as warning to others not to con, fool or to give bad after sales service (and didnt state dont do aftersales service). also always give the benefit of the doubt to each post that is written here. and if u do write post while being emo, i think its best u dont or admin could help me to erase that.

thanks again
vlwl17
post Nov 2 2011, 02:13 AM

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QUOTE(felixx @ Nov 1 2011, 11:50 PM)
no refund but can change to another RAM even its opened within 7 days except u tear the warranty sticker...thanks thumbup.gif
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thank you. not relevent to the case here but constructive and acceptable thumbup.gif
hmm.. maybe i was abit be hasty. seems to be a little bit to the point for this case if u look at the service stand point view.. kk my bad.. double thumbup.gif

This post has been edited by vlwl17: Nov 2 2011, 02:15 AM
vlwl17
post Nov 2 2011, 11:39 AM

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QUOTE(cracksys @ Nov 2 2011, 09:09 AM)
well shithead, what i meant is, research burden should be on buyer's side. if he go on buying without doing slight research on compatibility, then seller doesn't have to entertain any return or exchange.
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bro if u read the case he was refering to, it was not about compatibility. it was IT that gave the wrong ram. anyway pls do refrain from calling names bro. thanks alot. biggrin.gif and yes buyer also have the certain responsibility on the items they buy not every single thing the seller has to be blame. its kinda common sense already. agree with your point. Thanks again

This post has been edited by vlwl17: Nov 2 2011, 11:54 AM
vlwl17
post Nov 2 2011, 04:18 PM

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QUOTE(cracksys @ Nov 2 2011, 03:05 PM)
are you sure you're in the right thread?

IIRC, the ram case is the old case where buyer tried to cheat IT. this case is about graphic card. lol.
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yes cracksys im sure im in the right thread bc im the ts. and yes the ram is an old case which as i have said before is a reference to my currently prob (should say was as it was settle tho not by IT). and if u did read this thread, no one ask for a gc refund.
as for the old case it was wrong for the buyer to hold back the extra ram till he gets the ram the he first actually ordered. but he did say he will give it back when he gets the ram he asked for from IT. So there was no cheating there. He is wrong in his part we all admit that and IT has the obligation to actually send the ori ram that he ask for to him. if IT didnt that would amount to a con then or gross miss advertising. so saying the buyer was cheating IT would not be painting a good or fair picture at all.


Added on November 2, 2011, 4:20 pm
QUOTE(RyanHo @ Nov 2 2011, 01:37 PM)
i was going on for a deal with idealtech. it just shocked me when i saw this post. thx TS.
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ur welcome ryan, its just a warning. u are free to still buy from em. its not they intentional sold me any spoiled goods. its just the after sales service. who knows? u could be lucky. get what u want and no prob till the product konk after 10 years or so. info provided u make ur decision.
i bought more than just the gc from IT (basically close to 3k worth of goodies) and im only saying that theres a prob with the gc not the others. so u can see that im not trying to cheat IT and u could be lucky like me on the other parts that i got from IT.


Added on November 2, 2011, 4:25 pm
QUOTE(mugenz @ Nov 2 2011, 02:14 PM)
why izzit everyone taking it like this really hurts Idealtech's potential customers?

Its just one of it's staff's customer service is bad thats all.

if u are that kind of consumer that expect top quality customer service then u can deal with other sales person like yongkeen instead of zhen wei.
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prob here is mugenz zhen wei is the man in charge or even the owner of IT (thats what i can piece together, dont shoot me pls). hence his track record spoiled the name of the company. but i would like to say that IT didnt sell or intentional sell me any spoil goods. thats not my complain. like u say its bad after sales service.


Added on November 2, 2011, 4:32 pm
QUOTE(TT lim @ Nov 2 2011, 04:09 PM)
well shithead,compatibility problem always happen,sometime even a product listed in qualified list also end up incompatible,Because(All specifications are subject to change without notice).
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yes TT sadly its always in fine print for that and alot of us do miss or forget that. Thats y im sure there are some company that are willing to do the exchange if theres a compability prob even when its not always their fault. thats what we call customer service. in my case buildtech swap another 6950 for me even when vendor couldnt find any prob as they dont know y it doesnt work with my pc but does with theirs. The manager even told me after he gave me the swap gc that if theres still something wrong do not hesitate to contact him. so in the end customer happy and will recommend them. like i said before it doesnt take much resource for them to help me in this way im very sure. but some company just doesnt want to.

p/s TT lets not start calling names even if the other party did. dont need to fight fire with fire

This post has been edited by vlwl17: Nov 2 2011, 04:56 PM
vlwl17
post Nov 2 2011, 05:35 PM

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ZW as much as u try to insist on things that u didnt do or did try to repair after the damage is done. the Fact still reminds the same. ok since u wanna go down this road then i got no choice

1. u said u want to compensate me rm100 for the trouble i had to go through to get the gc check right (if the gc is fault)? so like wat eddy asked u again, why didnt u offer me that rm100 when there was a complain on that during the Pm we had. y was it after this dispute was created here and things got bad for you, u then only decide to offer the compensation which again i would like to ask u, do u think rm100 is enough to cover for the time lost? thats y me and eddy (which someone that i do not know at all) would like to know why are u being so nice after the dispute thread was made?

2.
QUOTE
wow, so fast change the topic from "seller dont want to claim warranty, how to do?" into "Why dont buy from Ideal Tech".
It is ok, I know your feeling. Won't stop you here becoz i am not Moderator or Admin, I am just a normal businessman.


if u do ever try to read my thread without being basis ZW u would notice all i have saying is that u got a bad after sales service and to some extend service. so "seller dont want to claim warranty,how to do?" isnt changing any topic because u didnt do it and thats bad after sales service. in actual fact u are the one that was changing the facts from one after another. u are right ZW u cant stop me here because im a norm consumer.

3. another thing ZW on the first Thread i remember u told us that u conduct a survey on the compatibility of the gc and the sabertooth mobo. and i remember asking for u to link it here. So again i would like to see that survey?

4. will i wanna make sure that everything is written here correctly so there will be no misunderstanding. hence thats why edit was done a couple of times. we all know writing in here do no justice to a face to face talk but i guess when i ask ZW for that converstion he flat out refuse and told me to open this thread. then again im quite sure he did edit some of his post here tho he claims he doesnt.

5."sorry bro, I can't see any case the offender cannot defense in the thread , i am no hard felling with you all even someone shoot me say I am not good, bad or what. I can see also one new member registered same day and coming out and shoot me when the thread is so quiet. But after that the post was deleted by admin." quote ZW

i will be straight u ZW, i dont need to come out with these tactics to show that u r wrong. facts speak by themselves here.

Alot of things that u said were actually the opposite. And for those who actually read this whole thread would know that u were only nice to me after i made this thread and when u got bashing from the other forumers. Even from the answers here to so call defend urself shows that u dont really admit ur mistake. i think i will do more follow up on my so called spolied gc from the vendor themselves since theres no remorse at all.

more info for the forumers here, i bought 2 6950 gc from ZW one was use in my gf pc and the other was in my. my gc had prob but gf's gc was fine. I put my gc into my gf pc and it didnt work while i put her gc into mine it work. So we can see that we can rule out compatibility.

i will write an email to sapphire themselves this time. ZW u wasted my time and challenge me to put up a dispute and wasted more of my time. pls do not think that i will not see this thru.


Added on November 2, 2011, 6:08 pm
QUOTE(zhen^wei @ Nov 2 2011, 05:02 PM)
refer back bold sentences, I will completelysatisfy if the GC tested faulty at Vendor side. I think TS u can accept these 2 above sentences, and now the only you can complaint ideal tech is my "lansi words".  nod.gif

I have no problem with you in your first and 2nd time to claim warranty / checking the gc. But I am unsure what is my reply on you or what I am write to you and make you no come to my office with your PC and for further claim. I am deleted the PMs, that's why I can't remember here. I think got mention for surcharge if you come over my office and my technician help you test your CPU and make you dont come over, but I tihnk that is not make sense for my own question, because you go to another 2 shops and pay for the service charge too. PM me tat.thanks.
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very good since u brought this up ZW.

firstly i dont need to complain about u being lansi or ur words which ever u like it to be. these will be judged by the forumers. u help me solve my prob with the gc i dont care u lansi or say things lansi. not even worth my time to write this up here. but since u were nice enough to challenge me and not even provide me with any assistance then i have to choice but to write the dispute. and in the meantime at least i can warn others of the potential prob they might face. sadly in the end i found out that i was not the only isolated case and u are the kind that needs to be warn hence i took the trouble to make sure ppl see this.

being a dispute u could just delete a pm without screenshot and save? then conveniently paste the pm again later when u claimed ur deleted it. so what does that show ZW? thats does show that if i come over to ur office the 2nd time u will help me out with it even if its spoiled? u say A then later u do B. if u dont know what u write that made me didnt want to come all the way to ur office then as a good example- pms that u so wanted me to paste and u claim so easily that u already delete.(all the sudden u could put it up) And now u wanna claim theres another pm?
again u can conveniently say i cant remember. a good defense huh? so since u cant remember, let me remind u ZW u told me u will charge me for checking my pc and charge me also rm50 for other parts which i did not buy from u if i want u to claim warranty for me. and then tell me better not to bring to u because u ppl are bz and not a repair shop. u want to change ur tune now to just because u said u will charge me so i didnt come over to ur shop?
i tell u what dont make sense. if u are going to charge me to check my pc why would i go over to the other 2 shops when they will charge me also. another dont make sense i buy almost 3k goodies from u and u wont even check for me for free? (wow good customer service). Again all of this has been written earlier but of course does looks like u are saying sorry just for the fact to save ur reputation but not sincerely sorry nor do u admit ur mistake as eddy has pointed out.
tell u ZW, u arent dealing with someone who is going to let u go easily since u wanna be this way and still put the blame on me. i will go toe to toe with u. Btw since all of this is here (and u cannot use excuse i deleted it already) dont put out false statement. U did alot of it. seriously man admin he should have a dispute tag for all the false statement he tried to force in here.


oh yes almost forgot to reply to the part when u think that just because the gc was not found to be faulty u r off the hook. i will give a good example ALL hyperIT market technician told me they have the same prob (again this was also written earlier) gc got prob with the pc they send to vendor. vendor check nothing wrong. send back to them they put it back and it still gave prob after doing other series of check. they send it back to the vendor and vendor change a new one.(mind u 2nd test also the vendor said nothing wrong with the gc) ZW MY COMPLAIN IS STILL AFTER SALES SERVICE. read the bold. others do better than u do and ur is close to non existent. all u want to do is put the blame on the customer. THATS WHAT I WANT TO WARN THE FORUMERS ABOUT. and if they see ur lansi remarks its a + point for me. they will judge for themselves then.

This post has been edited by vlwl17: Nov 2 2011, 06:22 PM
vlwl17
post Nov 2 2011, 08:12 PM

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QUOTE(zhen^wei @ Nov 2 2011, 06:55 PM)
I think yourself also know first and 2nd PMs which use to PM me for the warranty gua. first PM was deleted becoz my PM box was fulled. 2nd Pms still keep becoz u sent me last month only.

argue back the old issues again.~
1. u mention out your cost in the dispute thread, then i mai offer you RM100 if u sent to Build Tech and the gc found faulty if sapphire checked. RM100 is not bribe to close dispute thread, it is just a friendly compensation for a buyer loss.

2. bad after sales means we dont do on site service or we dont want to claim warrnaty for u in first place? If we have bad after sales, we dont ever reply your PM about warranty. no posting here from begining. refer back all others dispute thread which involved the senior traders here.

3. Findings are no compatibility issues with your asus sabertooth with that specific gc- sapphire 6950. but sabertooth got compatibility with some other hardware like ram, we have meet before when customers send back sabertooth for warrnaty. now u asking this from me pula.. doh.gif

4. in PM yes u did ask me call u. but do u check what time is that ? Sorry to say i am damn tired after fair in terengganu if not mistaken and dont like to talk much.

5. I never say it is ur fren or u. It is normal when there are dispute thread about me. u can find out one forumer - zhen^weinoob exist when there is kaspersky case involved me and make me almost permanent banned, but unluckily i am still here.

6. you bought seasonic psu and graphic card from us. sure no problem with the free charge of checking. When you use your sapphire 6950 can boot, but just after 5 minutes will shut down. After we check your CPU, if the CPU plug other graphic card langsung no display, will you ask us compensate you back or not.

7. Sorry I can't remember all i reply to you in first PM , as i mention earlier, maybe it can be solved if just request you send your CPU to our office for checking. sorry for that drag so long.
1. yes compatibility can use on the ram scenario that i mention- mushkin.
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ZW first pm also i delete it. only thing i wrote is that theres something wrong with my gc thats all. and u just tell me to send it to u. later then next day i call u to tell u im sending it over. so why do u need the first pm. the dispute happen on then 2nd. what somemore u want to taichi? u lied that u delete the pm. then admit it. dont make up another story here and there. y dont u ask for the first pm that i ask u about the other products? As i have said before, u lied to all so u can twist ur words to make the customer look bad.

yes argue old issues back again because like i said u arent truly sorry

1. nvr did i say its a bribe or whatever in ur mind u think it should be. as i said before u are a number taichi master. avoiding my question. ur offer only comes after this thread has been open and u have been bashed by forumers for ur attitude then u offer me the so called sincere compensation. SO WHY DIDNT U OFFER ME ANY WHEN WE WERE HAVING THE DISPUTE THRU THE PMS? answer that then

2. ur standard of a norm after sales service is your, it doesnt mean that it is a standard after sales service accepted by the mass. and if u dont want to claim warranty or u dont want to reply to this dispute then u face the gallows. i dont know, get dispute tags or even band from doing business here. Just because u did those doesnt mean ur after sales service is good or u care, its because u have to or u will be surely ban by the mods here. so again dont come use the excuse that u answered the dispute here or send my gc to the buildtech for checking does not amount to a bad after sales.

3. i got to spell it out for u pulak! already ask u 2 times already before this about the findings. u wanted to show that u are so nice and u try to help me that u can do a survey to check whether my mobo was comp. with the gc. thats y i ask u for the link. And im still waiting. because if u ever did u would have link that. again another way to show that u r trying hard to be nice to me but i was not reasonable at all. ZW pls link ur survey.

4. YES of course i ask u to call. ok lets deal 2 paths here-

u said its late and u r in terengganu and u are tired. fair benefit of the doubt. so whats this? "Sep 25 2011, 11:30 PM sorry ur msg too long. i use tablet hard to read.sms/call me at 012-7727325 daily tq" quote by ZW in the pm bfore i gave the number. then u follow by this "oh. just open a dispute thread there. will take note when i back kl." and then i wrote u this "if u think that this matter is too small for u to even take notice then i suppose my first step is to pursue this legally with the authority. but im willing to talk out a solution for the both of us in this case before doing any drastic actions. u can call 24/7 on my cell - 017 680 1803. thank you"
so u can tell me to call u anytime then but when i ask u to call me, im tired im in terrengganu and its late? thats why u didnt call me? thats ur excuse huh?

look at the another if it is important u would have called the customer right away isnt it? whether its late or not u r in terrengganu or not. y? because u wanna to be known as a good after sales service person. + u are already up replying to me every few mins or more. so why not call? then lets say we be nice. its late like u say, u r tired and u wanna sleep. ok fine with me. Y cant u say ok, its late im tired i wanna sleep but i will call u back when i get back to kl to settle this. why not that? but instead u put this "persatuan pengguna website is this.http://www.fomca.org.my/my advice is u open dispute thread at forum tonight, then tomorrow go launched complaint at persatuan pengguna. so u can get both reply for ur solution."

so now ZW tell me what more excuse u going to give for this?

5. So u have tried to accuse ppl on this part before? and u still havent learn ur mistake right? thats y u are still trying to frame ppl for this tactics and then when confronted u turn around and say that its norm when theres a dispute thread about u, u do this. accusing ppl. So the accusing me of trying to spoil the gc after u check and gave back to me is not a "misunderstanding" like u said? its just a cover up right? so u dont learn from your mistake, u get mad when u are being accuse (with proof). And u call me a kid?

6. ask u to compensate what? its really fast, u forget what the hell we have been arguing about here? if u plug another gc and no display then check all my other components. thats why in the first place i ask u to check my pc. who was asking for compensation? u are the only one who is thinking about it bc u are so afraid to do any. and now "sure no problem check for free", u sound very nice and convincing for others. before that can tell others check pc have to charge of course. " you say you want to bring whole CPU to us to check, then i say ok. but we will charge you (common sense, like other kedai komputer), but i still no idea how much to charge u since i no have experience for service like this. then yesterday u PM me say u bring to 2 shops story. "quote form ZW frm the 1st page.

7. i have to take ur sorry with a pinch of salt. u cant remember the 1st pm bc there nothing worth to remember. there was no dispute on the first pm. so stop trying to bring it up. Again like i said taichi and now trying to make it sound like im wrong and lying. I told u i want to send my pc to ur office for u to check and u refuse flat out. in fact i remember thru the phone conversation u were trying ur best to tell me to not bring it to you for checking. how? very simple we will charge but dont know how much because not a repair shop and too busy no time.


anymore ZW u wanna add? i think eddy that reads all this also fed up already. i have to keep repeating myself all the time. because all this been written in the earlier page.

p/s especially the fact about sending the pc part. really pissing me off as he really twisting the words and kept insisting i was lying.(look at the part where u mention about he doesnt do any editing on his post which he cleared did also, another implication that im trying to alter facts) i think its enough of him accusing ppl. u ask for it ZW


Added on November 2, 2011, 8:32 pm
QUOTE(budakdegilz @ Nov 2 2011, 07:46 PM)
so TS already got a replacement right???
so why drag it further more??? sweat.gif
what past is past...right???

and please remembered this as admin said
aren't this thread mainly for solving peacefully any dispute between seller and buyer??....
so my question to TS...is there any more unsolved problem here???
sad.gif
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bro about the gc no unsolved prob

but more of attitude prob yes we have. and when i say we i mean we as in the lyn forum. because if ZW can do that here to me. he can do it to other forumers. thats why i said that i want to keep the thread alive as long as possible to warn ppl. but then again its up to u guys and of course mod to choose whether to close it or not. icon_question.gif but if its up to me? no i wont close it. if u read the things u would know his attitude is not only lansi but rather he will keep avoiding his mistake and if possible try to pin it on others.

oh btw theres a IT feedback page? can u link it for me pls. i would like to do a few feedback.

thanks budakdegilz

p/s i just notice..so i can always just do a feedback on any of his sales thread? thats allowed? admin/mod please confirm, am i allowed to add feed backs on any of IT/ ZW thread?

This post has been edited by vlwl17: Nov 2 2011, 08:35 PM
vlwl17
post Nov 2 2011, 09:06 PM

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im not too sure u r keeping quiet because u cannot answer my questions, either i will be posting on ya sales thread once admin/mod says it is allowed.
sadly when u accuse ppl and call them a liar, u cant expect them to not to have hard feelings.

so expect me to be behind ur rear mirror all the time.
vlwl17
post Nov 2 2011, 09:30 PM

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QUOTE(youliang @ Nov 2 2011, 09:04 PM)
Wow I see my name up here again. Getting famous eh? hmm.gif

Anyway, for my case, we did not really wanna argue much with these kinda sellers. Not worth our time actually. If we were to really continue with him,  ZW would not even get his ram back. There's no evidence that we received 2 units of that ram from ZW,  neither did the receipt state that there were 2 ram posted and even on the postlaju declaration there was not any written description that there were 2 units of ocz ram in it. We even consulted a lawyer friend of ours to get some opinions  wink.gif . Probably our mood was good that day and we settled it. Anyway, not related anymore.

Stinky attitudes from sellers like this should be avoided at all times. If you are willing to start a business, make sure you do not perform mistakes and if a mistake is done, honor your mistakes and go shout in the toilet bowl regretting that you've made a mistake. Else, just shut your business and plant some corn.

Reputation is important ZW, and yours is going deeper down the drain every time a case is brought up here.
To TS: Probably its just your luck to get a such case with these kinda sellers, next time do a background check and you shall know  sad.gif
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Well youliang thanks for the feedback. and thanks for the advise. im still new on checking background of sellers. i mean after hours/days/weeks or checking on the pc parts like compatibility or not and etc. the seller part seems to make my head swim also. but do u have any suggestions how do we do a background check on sellers here? or we should just come in the dispute thread and type the name and see if any dispute turn out? I will have to be more careful next time and i will also do my best to warn ppl so that others like u and me will not end up with this predicament.

notworthy.gif
vlwl17
post Nov 3 2011, 01:53 AM

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QUOTE(cmgan72 @ Nov 3 2011, 12:31 AM)
i believe by typing few details in google would be able to fish some information regarding the seller or company. details like:

1) Company name
2) Bank account
3) Bank account holder's name
4) Contact number
5) Email address
6) Seller's username (nickname in forum, n etc..)

hope it helps. smile.gif
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ok.. thanks bro. maybe we should have a sticky on this also if theres none. i might get shot for this but im just going to put this out. maybe for those that does alot of selling lowyat mod should have a sticky on their info for ppl to see and also a link to their own dedicated feedback page. then at least ppl can see how good or bad they are. if they are one shot sellers like me then ppl have to be willing to take the risk and do a cod to make it safe.

This post has been edited by vlwl17: Nov 3 2011, 01:57 AM
vlwl17
post Nov 4 2011, 09:50 PM

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Its ok if some of u thinks i m still "spanking" him after he so call apologize. after he apologize he then decide to tell me that he is not wrong. (if anyone of u are saying i have a bad attitude prob i suggest u read the whole thing, if u dont want to since its too long then i suppose u do not have to write to call me names) for example still standing firm on saying that i didnt want to bring my pc for him to check when in the first place it was him who didnt want to and advise me to bring it to another computer repair shop. this is not only one of his way to show his "remorse".

yes u have the right to your opinions and if u think mod should close then its ur vote. for me matter aint done yet as i said i will see this thru. Meaning right now i only have the words from buildtech that it was in working condition. I have email them to send me a copy of sapphire's finding after checking my gc so i can paste here. till then to me its not close.

seriously he didnt give me any solutions. if he did please point it out. solution was found when a forumer gave me the contact to 2 sapphire distributors and i went there myself to get the swap. even checking of the pc he didnt want to do, i was the one that sent the pc for the checking. and telling me he offered me money to compensate the prob after being bash here in the thread is good? and later change it to a dare by saying he will give me rm100 if the gc was found faulty. u seriously think thats from a good seller? Well those who thinks that ZW offered me money and thats a solution, so thats how u r going to treat all your potential customer right? offer them money if things go wrong and only do that after its made known public.

well then good luck to u and ur biz. i will remember not to get stuff from you then. I would have quietly stop writing anyway when i got my card if u notice. but when he started writing about how right he was and how much he "help" me to get my card swap it does show me how sorry he was. i can suppose everyone would forgive because everyone make mistakes but it is only forgiven if they show some remorse over their mistake and has he shown any real remorse?


Added on November 4, 2011, 10:05 pm
QUOTE(mfitri77 @ Nov 4 2011, 03:25 PM)
Seller was willing to settle after being bashed kaw kaw in this thread. He was "langsi" like hell at the early stages, and although I never dealt with him I also feel seller was so "action" one. And seller still posted long winded response after TS confirm that GC got new one from distributor. Hopefully seller don't waste time and come into this thread. Those who follow still remember your infamous reply to TS.


Added on November 4, 2011, 3:30 pm
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seriously mfitri. not even angry with him being lansi. but mostly is his way of trying to twist the words and then get ppl to see that he is right. especially those who didnt read much or didnt follow the thread here. Yes then can call me lousy buyer and terrible attitude not even angry with them because it only shows how shallow they are by saying that and not even having any facts to show that.

dinwaja, i dont think i would like to close it as state with reasons on my post before this. since he apologize then said he is not wrong shows me that he thinks that he is off the hook just cause buildtech said that sapphire has pronounce the gc in working condtion (without the report). and in the end means he is not even sorry. so i dont think so bro besides its serves as a warning for ppl and potential seller who thinks they can get away by treating customers that way. dont dare ur customer and think they will back off. if i can have my way i would have pursue this legally (i have already talk to a lawyer about this). but sadly since i got a gc swap it cannot be done.

svage98 if someone wrongs u. tried his best to put the blame on u. then said sorry and later protest his innocent and again tries to blame u, would u forgive him? do u think he learned his lesson? i dont know bro but again like i said i would have just update u guys on the gc like i said (even i told u guys myself that buildtech told me sapphire said nothing was wrong with my gc as i promise to give u guys info on it) and accepted his apology which u can see easily what i wrote after he apologized. yet sadly he showed no remorse

This post has been edited by vlwl17: Nov 4 2011, 10:08 PM
vlwl17
post Nov 4 2011, 11:32 PM

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QUOTE(dinwaja @ Nov 4 2011, 11:09 PM)
TS...i'm not against u. i really understand ur intention to let potential buyers to be aware of this kind of case,maybe if it was me,i'll be like u for sure... and i said "if any" means if ZW apology to u.if not,it's up to u. i also apology for my statement "dun be like a kid"...hope ur replacement gc serve u better than ur previous.
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I have no hard feeling bout your post. Merely pointing certain things u might have miss coz there's a lot to read. U apologize n I accept even bfore it u wrote I was not angry bout. I'm just annoyed at being point out as the fault maker by some who doesn't understand or know the situation.
Anyway all good here me n u. Happy hols on Monday.
vlwl17
post Nov 11 2011, 01:22 PM

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QUOTE(kelvin_hata @ Nov 11 2011, 11:41 AM)
what the point u keep bumping the thread?? CW already apology and learn the lesson rite? try to be kindness, or else we will feel u same as CW = you.

i do believe CW very sorry to you about the case, and u gave him a good learning class biggrin.gif 

oh ya, i dunno who is CW but im a seller also... i know that feeling. cheers bro... let urself n him a rest n peace?  rclxms.gif

i sure he wont make a same mistake again lo flex.gif
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i got nothing against u. so im wondering why are u so angry when i bump this?

btw if u really dont know who is "CW" why do u call him that? his nick here is Zhen Wei and for short we use ZW not CW, unless u know him well (bc i think his real name is Choo Chen Wei) or know him at all, it would have been a easily forgiveable mistake on calling him CW instead ZW.

I believe too that u believe that ZW has learned from his mistake. but if u read his most recent post it (which i think u didnt) doesnt show any remorse. so believing is good but action still speaks louder than words.

thanks tho for ur threat there. have a good day too.

This post has been edited by vlwl17: Nov 11 2011, 01:25 PM
vlwl17
post Nov 11 2011, 03:29 PM

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QUOTE(zhen^wei @ Nov 11 2011, 03:02 PM)
cool down bro. kelvin hata is senior member here at forum. many ppl here know my true name not ZW.

btw, vlwl not bump the thread, he is just leave the last msg at thread, only kazibul bump up the thread.
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Zw, I did bump the thread. I will be honest with u as I have always did since the day I bought stuff from u. Yes he mayb a senior member, even a nub like me knows and if he knows ur real name (which I don't bc I'm only guessing by looking at the clues) then he knows u hence his msg is impartial and to some extend he lied.

No worries I'm not even angry with u but I'm keeping my word that's all. No hostile feeling even toward Kevin when he threatens me.


Added on November 11, 2011, 3:41 pm
QUOTE(Nightmare6699 @ Nov 11 2011, 02:13 PM)
Case already solved just closed it or let it be. No point for keep arguing and bump.

You already done what you need to do and spread out the warning. Give people a chance to continue and improve his bussiness services.
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Now this is an example of an impartial thread. No threats at all. N his own honest opinion which he didn't take sides.
Well nightmare I would have done it but the reason I bump it is for ppl to be warn. Notice that I have not even said anything till now. I would have given him the chance if he admits to his mistakes sincerely n not keep saying he did everything to help me bc he didn't. In fact he lost nothing by just sending d gc once to the distro. That's all, but my prob was after that. Then I found out he also had another complain about his customer service. So with the proof that he has not learn anything from his previous case (hence that's y my case appeared) I decided that I should keep this thread up as long to warn others.

I hope I did explain myself well enough. Thanks for ur input


Added on November 11, 2011, 3:52 pm
QUOTE(digitalz @ Nov 11 2011, 03:13 PM)
Actually, I wanted to post something like just close the thread since everything is settled but I kept myself from doing it. The person he's aiming for is you, and not your company, so for me, even if I don't know you, he's still making both you and your company look bad one way or another.

TS, the dispute is settled & if you just want to take your shot at ZW, do it in a way that you won't drag the whole boat down together with him. Think over it. Cheers.
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Digitalz in someways I suppose u r correct. My beef is with
Zw, but like I said before it does looks like Zw is the owner or man charge of idealtech. Sadly idealtech ends up as collateral dmg. Not my intention tho. To take cheap shots at him or any shot at all? Doubt so, what ever I say here I try to say with facts and the truth as I have nothing to hide. I was angry at first in the first few post but now it'd all biz. I don't invite friends or ppl I know to come support me in here. Infact I don't know anyone here. But I did make a few new "friends". I would try my best to keep idealtech out but they seem to go hand in hand rclxub.gif


Added on November 11, 2011, 4:49 pm
QUOTE(mugenz @ Nov 11 2011, 03:22 PM)
The thread can remain but it needs to be cleaned off the not related post and personal attacks.

Just leave those relevant as a guideline of how things can be done when seller dont provide after sale services. And also a guideline how can buyers beware while selecting their sellers and their nature of business.
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Bro mugenz im fine with that too. as always excellent idea.

There are too many personal atks. by the sense its such as "what the point u keep bumping the thread?? CW already apology and learn the lesson rite? try to be kindness, or else we will feel u same as CW = you. " or "the case already settled right? so be calm. no need to drag more la... dun be like a kid" or even ZW infamous saying which i have as my sign. Things like " will keep my friends and i avoid this kind of shop...BLACKLISTED Added...fullstop" and etc arent personal atks on ZW there are the post-ers opinion just incase some out there cannot see the diff between personal atks and opinions.
if he really wants a 2nd or 3rd or whatever number chance (because i think he did piss alot of ppl with this kinda of attitude and hence alot of prob appear due to that but sadly not all recorded) he should apologize and like what youliang and eddy said.. dont say buts and try to defend urself on remarks others that have already posted on their opinions and not even doing any personal atks.
Like i say he doesnt think that he was wrong at all for a second on anything in here. he twist and lied on several occasion to make himself correct if u manage to read the post from the beginning. So i doubt he will ever sincerely apologize. But if he did i would be ready to forgive him tho i would like to have this thread remain so others can have a yardstick on how one should treat customers and sellers. both are humans and both needs to be dealt with ethical mannerism. all these personal atks and calling of names only shows the maturity for the offender.
I havent even put any post on how i was treated by ZW on his selling threads tho goldfries said that we can insert feedbacks there. i pm goldfries about this and have yet to get an answer if i could even if its a negative one. even after the way he treated me im still being very nice to him. wasnt even the one that started calling names in the first place. And yet there are others who things im being very nasty to him? i wonder why?

but again great idea bro mugenz

This post has been edited by vlwl17: Nov 11 2011, 04:57 PM
vlwl17
post Nov 11 2011, 05:51 PM

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QUOTE(kelvin_hata @ Nov 11 2011, 05:01 PM)
hmm... if u wan say me angry den angry lo... wat can i do... i kepo to tell you dun to get mad on this thing edi...

y i call him CW ar... i read from 1st page until last page... i saw ppl write CW... den i ikut lo...  hmm.gif

mb... mb one day... u be a boss, den u do some mistake... den u will know that feeling too.

serious... i dunno about him... mb i buy few time kaspersky code from him thru lelong.com gua... i also dunno how he look like.

giv chance to ppl...which means giv chance to urself too.

tak apa la.. i should not disturb you, mb u keep bump and tell everyone idealtech lousy service, lousy boss bla bla bla can make you day. as long as you happy.

look back to wat i post before... i still got help you pm apis to control the flame to help you settle down thing... now think back i should't to help anything for this...

good luck in your future. learn to grow.. dun learn to be kid. forgiveness is a way to treat ourself better life.

sorry if i against u.  notworthy.gif

cw, sorry for unable to help you but create more misunderstanding.  sweat.gif
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bro if u r not happy about this say so dont say "hmm... if u wan say me angry den angry lo... wat can i do... i kepo to tell you dun to get mad on this thing edi... " because when i read this thread does seems that u r. just for ur information what makes u think im not a boss? and just because u r boss u dont have to admit mistake, is that what u say? i dont mind u kepo at all but if u are trying to change the fact then it is something that doesnt make me happy. Btw pls paste from the 1st page of any thread where anyone use CW to refer to zhen wei. because i just spend 15min looking thru the whole thread and dont find any till now. So please help me (this kid that need to grow up like u said) to see his mistake? where is the usage of CW?
Oh if u r not sorry please do not say it and try to direct all the mistake to the other when the mistake is clearly urs. Just for your information, even as a kid i know that forgiveness a good trait but would u want to forgive someone who wronged u, blamed u and then called u names and in the end didnt even apologized? or sincerely do it at all. Think about it kelvin the mature man. if u can truthfully answer this urself then u know whats really going on.

again thanks you for ur comments if theres any that is truthful
vlwl17
post Nov 11 2011, 06:13 PM

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QUOTE(nagflar @ Nov 11 2011, 05:36 PM)
agree . every one make mistake .  i dont see any points you want keep this thread .

like ts say this thread continuce is to warn and alert other member
or u want to continuce to punish idealtech and spoil the idealtech name ?
I am not sure .

and idealtech already been taken damage form this thread . I think is fair enough . Starting a biz is not easy .
Dont punish pepople for only the single mistake he make instead forgive him . No one is perfect .

Give other people of chance to improve mean also give yourself a chance .
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ok bro lets start from a equal footage. first of all if u think im just a consumer then u r quite wrong. when i say i agree with u that starting a biz is not easy is just not hear say or agreeing with u bc I have my experience that field too. I agree with u that i shouldnt punish ppl for a single mistake. and again my question to u nagflar is did he even see this as a mistake? and if its only one mistake how come is there another regarding customer service from youliang and his friend. bare in mind this is the only ones i found and recorded. So am i doing this to punish him for "one" mistake? u tell me, of course apart from him being remorse and his acceptance on his mistake.

Am i doing this to punish idealtech and spoiled its name? well lets start from the beginning. he suggested that i should put this on the dispute thread. wasnt me that call ppl names and then say that this dispute will not affect the biz. if u did read the earlier post or even the post that i wrote on digitalz post that my beef is with ZW not idealtech. So the answer is no. but unfortunately IT happens to be ZW biz which im only guessing so his actions directly contributed to that bad name. Blaming me for it, is that correct now u tell me?

yes i would always like to improve myself. even when im old. learning has no ending. And as i said it a thousand times i would forgive ZW if he had apologize sincerely and accept his mistake. Thread should be here to warn ppl. Nvr once in my post here did i say dont buy from ZW or IT because they are bad in their customer service. I said I give u the situation u read u know then u decided whether u want to buy or not. I even put in bold that ZW didnt intentionally sell me a defect product. Even went further to say i bought more than the gc and the other stuff i bought was fine.

So now nagflar, Im still trying to be nasty towards ZW? im still trying to punish IT? when all i have said was clear from the time i wrote this.


Added on November 11, 2011, 6:22 pm
QUOTE(zhen^wei @ Nov 11 2011, 05:57 PM)
hem hem.... ur email will be deleted.. jkjk thumbup.gif
maybe kav key, i also think ur nickname so familiar.
lelong side i use my ID cwchoo85, so most of the forumers here will know my name is Chenwei not zhenwei. even they call phone also mention my nickname.
I think this not need to be the issue make TS and kelvin argue here right ?


I think all of u have to cool down la. it is ok, as mention above, damage already made. want to close the thread is depends TS and also moderator/admin.
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well ok then ZW. if u said its that way im fine with it. So y lie and say that there was someone that use CW and thats y he used it. Doesnt it reminds u of someone who use to twist the words around? I dont need to argue about this ZW because its all recorded in here. Nor am i angry with him. im unhappy yes because he lied to try to get others think the other way but not angry. Hence i wrote here to correct the wrong.

Dmg done yes but for the thousand times the ball is at ur court. u wanna do damage control its up to u. u know what u need to do

This post has been edited by vlwl17: Nov 11 2011, 06:22 PM
vlwl17
post Nov 11 2011, 06:47 PM

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QUOTE(kelvin_hata @ Nov 11 2011, 06:29 PM)
laugh.gif dun wan to tell here la... later u fire up again biggrin.gif

i tot cw already apology for his rudeness?

anywhere, sorry for my kepo, u may go on... bump it daily.  icon_rolleyes.gif  thumbup.gif
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biggrin.gif if u dont want i cannot force u also kelvin. fire up? just because i type alot its fire up. i think theres alot more u can learn from actually trying to read once before u fire away.

just wondering did u actually read from the first post till now that u claimed in ur post asking me to close the post, since u ask this question?

So CW or ZW apologize for this rudeness? well a few times i think. to the other forumers for his outburst which is my sign now. how apologetic is he? i really dont know. he did apologize to me once but then again claims that he is not wrong on the next post. so i guess u have to narrow ur definition on did Cw apologize for his rudeness to really get the exact answer u want.

as for the using for CW lets use ZW so that ppl will not get confuse since no one else is using CW to refer to Zhen Wei but u. thanks for understanding.

no prob, lu ai kepo asei, just do it with constructive comments and not calling names. I think will be fine with me, mod/admin and ppl that reads it. biggrin.gif

This post has been edited by vlwl17: Nov 11 2011, 07:16 PM
vlwl17
post Nov 14 2011, 10:51 PM

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QUOTE(zhen^wei @ Nov 14 2011, 10:23 PM)
yalor , what u mean is right. i shouldn't answer buyer call at first and never reply to his warranty pm. then the story might different like wat u say.
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im sure with that treatment i would call for more than just a blacklist also then. just because u answer my calls and reply my warranty pm doesnt mean that u did supply me good after sales service. u are doing what u should be doing and what u promise. which is all these are norm practice for most seller. the same as giving the reason that u always give here to proof that u are responsible by saying if u are not u wont even answer this thread.

u should read again the rules of the dispute thread. u dont answer it and explain urself u are considered guilty. Hence using this excuse is irrelevant. U never had one good defends on anything and they are all really really weak excuses. So it would have been great if u did do all those that u told K.I.T.T. Because then it would give me a better ground to call for u to be blacklisted (and i would even go further to get IT blacklisted) and to make a legal case against u.

This post has been edited by vlwl17: Nov 15 2011, 12:32 AM

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