Dec 15 2016, 04:21 PM
QUOTE(Miracles @ Dec 8 2016, 02:02 PM)
DEKA product & after sales service sucks. Used less than 6 months, already got problem with the fan.
Call customer support number. Never pick up!
Gotten another number to customer service. They took note of my problems and will arrange someone to come to service my fan.
But a month waiting and calling, never see the technician nose hair. Fking fed up with this DEKA. I'M GOING TO BUY NEW FAN. NEVER BUY DEKA AGAIN!
DEKA SUCKSCall customer support number. Never pick up!
Gotten another number to customer service. They took note of my problems and will arrange someone to come to service my fan.
But a month waiting and calling, never see the technician nose hair. Fking fed up with this DEKA. I'M GOING TO BUY NEW FAN. NEVER BUY DEKA AGAIN!
The ceiling fan stopped working in less than 12 months. It costs RM100 for Deka to repair (per trip labor charge and replace motherboard). The same stupid fan stopped working now after a few months, and they are demanding the same charges again.
AND of course, it took many many repeated calls to get someone at the Service Centre to pick up the phone
STOPPED BUYING DEKA , IT SUCKS.
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