I've bought the XBA-S65 2-3 weeks ago, and I was told that I need to register the warranty online.
Did you guys register yours here http://mysony.sony.com.my/ExpressProductRegistration.aspx

and another problem I'm facing is ..... I can't locate the serial number

I just called Sony and they told me that there is no warranty for my newly purchase XBA-S65. When I made the purchase in pavilion I was told that it comes with a one year warranty, and need to register the warranty through Sony website. Kinda feel like I got cheated.

As for other models, I'm not too sure.
So for you guys who wanted to get these iems, better double check again with Sony.

Yeah, there is this pinkish sticker on the box, Sony Malaysia Genuine sticker thing.
I thought that is just to check whether is it genuine from Sony Malaysia ?

I called Sony twice, the first time was last Monday.
They told me there's no warranty for Sony earphone, but they will double check and get back to me. As expected they didn't get back to me, and yesterday I decided to give them another call.
Again, this time they tell me there's no warranty for Sony earphone, and I even specifically tell them the model no.



When I purchase it from the store in Pavilion, they told me it comes with 1 year warranty and I need to register it online. But I wasn't able to find the serial no. to proceed the registration, that is why I need to call Sony to seek for assistance. I really do hope it's a misunderstanding. If you're able to register yours please do update us in this thread.

That's the exact problem I faced while trying to register it online.
Like cyloh said, I believe jaben will honor the warranty for your earphone so I think you're safe.



I think it's absolute ridiculous if there's no warranty for Sony earphone, as some of their models are quite expensive. And if you do browse through garage sales, you will notice many other brands do provide warranty for their earphones.