Anyone here owns a Siberia Full-Size headset(not v2)? I had mine since March 2010. However, the left side died today. Before this, I've taken good care of it so I'm puzzled. I detached the headphones from the volume control and tested on my hand phone and true enough, the left side was a goner.

The 1-year warranty has expired. I called the place(PJ Digital Mall) where I bought it from, but was recommended to head all the way to Lowyat to repair it. But I don't even know where in Lowyat, since there are so many shops there.

Can any of you help to recommend a reputable retailer or supplier that repair headphones? I won't be buying another one, knowing that a decent headset like this should last much longer.

No worries, it'll be on the same thread ;-)

Well, the customer service told me to find a Steelseries retailer somewhere in Lowyat, since they cannot service a headset that is out of warranty. I don't mind paying, but this is absurd.

The AllIT(PJ Digital Mall) has a service centre there(I was able to exchange the headset during the warranty period)

This post has been edited by UserU: Nov 22 2011, 09:42 PM

You're probably right. If the repair is gonna be over RM100 which I predict its possible, then I'll pass.

I can't believe my headset has brought such crummy luck. Almost RM400 for an almost two years of use without rough handling.

This post has been edited by UserU: Nov 22 2011, 10:30 PM

Indeed, and at a bad timing too! I'll try to call them up tomorrow.



According to AllIT's customer service representative, he said there might be one. But surely finding the right shop would be tough. Worse if there's none.

Yes, as stated on the sticker behind the box. If you don't mind, do you know roughly how much would the repair cost? I can't simply dump a decent headset like that.

I've called Inter-Asia and they only offer warranty service. Nothing can be done for my headset. Then I was told to call Play Interactive.

It seemed that their website is outdated. Contact number cannot be reached(not in service).

I did, and was told. Then the representative suggested me to call PI, which the number was not reachable.

UPDATE: Stumbled across this PcWorks fella, since there are some threads about repair services from him. I hope the repair wouldn't cost a bomb though. Already PMed him and awaiting reply.

@antonio: Do you know any price quotes, by any chance? I don't solder, so don't wanna have a melted headset and a burnt table

This post has been edited by UserU: Nov 23 2011, 11:55 PM

Thanks, I'm now awaiting reply from Jaben.