most probably when I RMA it for the first time, they gave me a faulty one. I even had to chase them. They took so long to replace it. I won't be buying a steelseries anymore.

still kinda at the problem in the first place. how can a mouse be released to the public with the wrong feet?

Hey guys, I had a quick question regard on the Steelseries Sensei mouse.

1. I had downloaded the latest SSEFix_1.17.8.6.exe. So I updated the "Update Sensei Mouse".
2. At 41%, it displayed "Can't load the bootloader" and the whole mouse is not lighting up anymore. The LCD screen displaying "Upgrading V1.13...."
3. I even tried spamming the software but it doesn't improve anything, instead it just mentioned  "Send update request failed".

So is my mouse dead? Just been using it 1 months+.
Thanks.

Hi guys. I bought a Kana mouse from CK multimedia recently, and certified original (With play original sticker and serial).
So I went ahead to check if my serial is valid for those free teflon feets.

Then i get this message :
"Sorry, it seems that serial number is invalid or has already been used. Please check to make sure you entered the entire number correctly."

Does it mean that my mouse is of different batch and not affected? or if there's some sort of mix-up in my unit?

Thanks

Sensei has peeling issues?