Yea it's true. ModernoPC's RMA units are all new. I've replaced mine after some peeling defects, they replaced mine about a week and a half later with a brand new unit. The refurbished set might just be speculations actually.

Ps: this tered is dying. Where iz everyone?

YOU KNOW WHAT THEY SAY ABOUT MICE WITH WRONG FEET?

You can get them replaced for free.

We have noticed that one of our newest members of the family, the SteelSeries Kana, was brought in to the world with the wrong feet.

While we are confident that you could continue to dominate with those feet, we would like to send you a set of the correct Teflon™ feet. Free of charge. Just to ensure your quality of life, overall happiness and sliding perfection.

http://c.steelseries.com/pedicure/

Lmao @ PI. Your first sentenced made me laugh.

Finally they corrected the feet. Good after sales service then. How about the new batch? Will they be replaced or we replace it ourselves?

still kinda at the problem in the first place. how can a mouse be released to the public with the wrong feet?

panic at the assembly line

LOWL..... no wonder the description and the actual product is so "contrasting", the site say one thing and the actual product says another....

so now at leas they admit that it was a mistake and would replace them FOC....

hahaha... me too, guess SS is kinda "nervous" as Kana is so "hyped" and "highly anticipated" by gamers due to the fact that it is "Gamer's Design Choice"

Indeed it was their fault for releasing the wrong feet, but at least the realized and offer to replace them.

Design wise, Kana is a looker. Not sure about the performance. Any Kana users here?

or it was all "just as planned" according to steelseries. to prove that they have "good after sales service"

This post has been edited by ZeneticX: Feb 24 2012, 02:17 PM

Probably a cover up.

But then again, it will cost them more to release the Teflons for free. Not possible for it to be scripted unless they don't mind the cost.

guess it's the results of kim rom lurking at OCN forums. lots of people complaining about teh feets over there..

March

Actualy RMA is depends on the servicing crew..
Most RMA products are sent back to HQ then back..
For speed PI mostly replaced it with a new unit 1st

Considering the postage fees and the production fee for those plastic feet
i doubt you will need to do that
After all last time mamba tak ade teflon ring...now its on every new unit

Neh i doubt, malaysia somehow got KANA 1st..it should be released in march but duno how PI got it to malaysia earlier than other states

I guess there's nothing come out with has no issue , even Honda came out with the City with alots of internal issue of the car , So yeah why not? Is not like they are leavin this issue

So I heard PC will be in April. Steelseries / PI setting up booth there?

No news yet

this time is which state?

Defuq I'm typing. I mean PC Fair. Mobile keys too small.

@Jack: Alright. Keep us posted ya

@Rurushu: Should be the usual ones from Pikom.

Hey guys, I had a quick question regard on the Steelseries Sensei mouse.

1. I had downloaded the latest SSEFix_1.17.8.6.exe. So I updated the "Update Sensei Mouse".
2. At 41%, it displayed "Can't load the bootloader" and the whole mouse is not lighting up anymore. The LCD screen displaying "Upgrading V1.13...."
3. I even tried spamming the software but it doesn't improve anything, instead it just mentioned "Send update request failed".

So is my mouse dead? Just been using it 1 months+.


Thanks.

Bro, Try to unplug your mouse , then replug-in back again then try again.


P/S : in diff usb port

This post has been edited by FukaDa: Feb 25 2012, 12:07 PM

Bro, I had tried that as well. The weird part is whenever I launch the SSEFix software, it always stuck at 8% instead of 41%. So I'm quite confused either my mouse really died. Even the mouse doesn't have any blinking at all.

That's what worry me a lot.

Your mice is not dead. Please re-plug your mice again. do not move while it's updating (blue blinking).

FYI we are not planning to participate PC Fair on April But however we do have some sales booth on May 25th @ Subang Parade for DotA 2 - The Evolution Grand Finals

DotA 2 - The Evolution Tournament