wanna share regarding my problem with Proton's SC...

due to having problem with power steering ( start the engine, and turn the steering left or right side,came out a noise from the engine..and my car not even 2 months old   ),the 1st thing i done is send it to 1 of authorized SC dealer at Old Klang Road.Since this is my 1st car and my very 1st defect, i just simply send there with out knowing there is different between AUTHORIZED dealer and Proton Edar SC..Told problem to the SA,went for check and they said something wrong with power steering system and oil is leaking ( which they cannot detect and they don't have spare part for it...) .So,for temporary, they just top up power steering oil and they asked me to check ASAP at COE Kesas Hiway there...Went back home,called COE Shah Alam for booking,and biasa laa nobody wanted to pick up my call..Later tomorrow decided to go COE with out having a booked..and biasa la, nobody wanted to entertain last minute booking..Frustrated,i went straight to Proton EDAr ss13 there hoping there is somebody will help me out...Sampai sana, gave my service booklet,waited about 30 mins,then my name called..Cerita punya cerita about the defected car,SA said need to wait for queued  ( that time was number 21 and mine number 35).Some more,if the problem detected,need to order part and kena tunggu for 1 week ...fuuuhhh....thinking back,why do i need to wait from 21 until reached my 35 que,but still need to wait for 1 week?? diorang tak simpan kaa stock parts??I decided head home and just top up oil ( korban RM29+).

After a week later (last week), I went to Damansara SC and managed to get booked...Sampai at 9AM,reporting in,gave my service booklet,and waited for 45mins..Called my name,then again cerita punya cerita about car's problem, and as usual SA (lenglui) told me they will check 1st but need to wait until 10.30am,baru mechanic bawak masuk kereta.Then i asked,why 10.30am? "oh,coz at 10am, we ( and i'm not sure whether all the SA or foreman) will having our morning TEA BREAK...~!!" WTF...and i waited for 30mins ...until 12.30pm,i saw my car not even move from parking lot...Waaaah,i really pissed off and asked lenglui..."u said u will take my car at 10.30am but not it's already 12.30pm...surely later u all will having afternoon LUNCH BREAK right??" She just quite and straight away asked foreman to take my car..after 30mins later,she called and said got problem with "hose assembly pressure" and they don't have stock for that part and again need to order, ETA 1 week  ....aiyah...how unlucky i felt that time...no choice but accepted it as i am tired going there and here...

So,this week (last Monday),i haven't receive any calls from them,so i called them instead wanted to ask if that part coming in or not...Bla bla bla bla, SA asked my invoice and spare number and will calling me back later on...couple of hour later they didn't gave any follow up..On Tuesday called them again,give this and that to SA,same replied to me and no feedback until yesterday ...My god,what happened laa to those people..? i just need an answer YES or NO...Lotsa excuses i got from them...Server down la, spare part department went to toilet la etc....and now,when i want to drive my car,always 'finger cross' hoping nothing happen while driving..Mana taw later coming another problem?? Common thing laa about Proton's quality but this is only car i can afford..

Normal kaa SC behave like that? Izzit because i only claimed for warranty, and treated people like that? "oh,u got free or claim warranty maa,slow2 laa .." aiyohh....~!