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 The Razer Thread v15

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JuzJoe
post Nov 25 2011, 05:04 PM

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QUOTE(aishulicious @ Nov 25 2011, 05:00 PM)
DUDE! I had the same problem too with my Lachesis, exactly the same, all buttons and lights works, no problem at all except POINTER. Mine also the old one (not the 5600 dpi). This is what i do, I've been using it a year, and no more warranty for RMA and I decided to send back to the shop for repair, I lose the receipt too but luckily the shop recorded my mouse serial number and they knew when I bought etc. (I believe most of the shop out there does the same thing). 2 months after IINM the shop called me and the retailer said they can't fixed it for certain reason (I forgot why) and they decided to exchanged for me with the new one, and I got the latest version (5600dpi) with no warranty for free.  thumbup.gif  If you still have the mouse, I would recommend you to send it back to the shop and let the retailer to decide, if you're lucky enough, they will exchange a new one for you. It is worth to give it a try though. smile.gif
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Now that is what I call GREAT after sales service! WOW which shop did you buy it from?
JuzJoe
post Dec 9 2011, 07:44 PM

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Guys I have difficulty installing the Firmware v.1.16 update for my Imperator. The error notice goes like this:

QUOTE
Error 1316.A network error occurred while attempting to read from the file
C:\User\XXX\AppData\Local\Temp....


How do I get the updater to install it?

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