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The Razer Thread v15
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Exandru
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 Nov 25 2011, 12:27 PM
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New Member
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Hi,
I have an issue with Razer Lachesis (old 1 I believe)
- My friend owned a Razer Lachesis, used for 1 year, then the pointer no longer working. So he bought 2nd unit and using till now. Receipt lost by the way.
- I'm looking for a Razer mouse, and I liked Lachesis then he said, "I give you my rosak Lachesis, if you can fix it, its yours"
- I have it now. I plugged in to my laptop:-
1) Blue light is up, no blinking.
2) Right click, left click, scrolling, middle click = Working
3) I can't test the side buttons.
4) POINTER ain't working (not moving at all)
What I did :-
1) Used on different PC - Failed.
2) Cleaned the laser pointer with cotton bud - Failed.
3) Install driver & update firmware - Failed.
If I were to send it to distributor, Section 19, without receipt, not possible? If serial number is usable to prove being under warranty, can use? Even if it's not, is this mouse repairable? I wouldn't mind paying if it's not too expensive.
My friend said he bought it one shop in Lowyat Plaza, but can't remember where (to point out the receipt).
Any helps from you masters?
Thank you in advance.
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Exandru
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Nov 25 2011, 01:11 PM
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New Member
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QUOTE(moderno @ Nov 25 2011, 12:55 PM) I did. v1.94 firmware updater - Notification says "...successfully flashed blabla" Also downloaded and installed Driver 1.10 (appears to be the latest in the website) When I wanted to download, I saw 2 Lachesis, a normal and Lachesis 5600dpi..I asked my friend he said, "The old one" Blue LED, or am I supposed to download the 6400dpi instead? Coz when I lurked around globally(forums) some says old Lachesis came with Red LED....I'm a lil confused now, coz I jz got the mouse, no boxes no nothing. EDIT: Sorry Lachesis 5600 This post has been edited by Exandru: Nov 25 2011, 01:13 PM |
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Exandru
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Nov 25 2011, 01:31 PM
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New Member
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Uhhum, it could be. That's the biggest fear haha.
I'll call them and ask. Just that, if send for RMA, without receipt for prove, they won't layan.
Oh well, I'll call them now.
Thanks moderno. You don't only sell, you also support. I rike haha.
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Exandru
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Nov 25 2011, 06:19 PM
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New Member
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QUOTE(aishulicious @ Nov 25 2011, 05:00 PM) DUDE! I had the same problem too with my Lachesis, exactly the same, all buttons and lights works, no problem at all except POINTER. Mine also the old one (not the 5600 dpi). This is what i do, I've been using it a year, and no more warranty for RMA and I decided to sent it back to the shop for repair, I lose the receipt too but luckily the shop recorded my mouse serial number and they knew when I bought etc. (I believe most of the shop out there does the same thing). 2 months after IINM the shop called me and the retailer said they can't fixed it for certain reason (I forgot why) and they decided to exchanged for me with the new one, and I got the latest version (5600dpi) with no warranty for free.  If you still have the mouse, I would recommend you to send it back to the shop and let the retailer to decide, if you're lucky enough, they will exchange a new one for you. It is worth to give it a try though.  OMG  I'll do it!!! I'll FFFFFFF do it! Bought from Lowyat Plaza de, I'll go korek their system for receipt jejejeje... THanks bro, you gave me hope. If I'm a girl, I'll one night stand you liao.... |
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Exandru
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Nov 27 2011, 01:09 PM
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New Member
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QUOTE(SkylineFreak @ Nov 26 2011, 09:50 PM) Finally sent my Naga for RMA. Luckily they have records of serial numbers and fortunately I still have my box.  Hopefully they will replace a new one for me next time! Bro, you sent RMA to the shop you bought from or straight to Ban Leong? Did you went to reprint the receipt by bringing the mouse and the box to the shop? Thanks |
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