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MENimalist
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 Feb 15 2017, 02:16 AM
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New Member
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Hi guys, anyone know where to repair a Fiio amp?
my E10K which I bought in Dec 2015 cant be detected by my laptop. I can still turn it on(lights are on), and when the usb is connected to the laptop there will be a usb is connected sound but the DAC doesnt appear on the playback devices. i installed the driver but still not solved.
any help is appreciated! thanks
just found out i bought this unit from your shop E1-AKG. do you do repairs?
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MENimalist
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Feb 15 2017, 01:19 PM
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New Member
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QUOTE(E1 - AKG @ Feb 15 2017, 01:16 PM) all repairs have to be sent to China  you know any place where i can repair locally? or thats it my DAC is broken after a year  |
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MENimalist
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Feb 15 2017, 06:42 PM
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New Member
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QUOTE(E1 - AKG @ Feb 15 2017, 02:07 PM) sent it back to us and will facilitate the return to China for repair. approx how long will it take/cost? QUOTE(VagueConcerns @ Feb 15 2017, 03:46 PM) Have you tried it on another laptop? Just making sure that you have tried all options. not yet.. doubt thats the issue but ill try later |
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MENimalist
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Feb 16 2017, 03:00 PM
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New Member
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QUOTE(VagueConcerns @ Feb 16 2017, 12:04 AM) Because I looked for that problem on the internet, and there are others who have problems similar to yours. The culprit range from USB bandwidth problem (try putting it in a different port and installing the driver with the DAC connected to the new port), to as simple as a USB cable problem (maybe power was ok, but data was not). Heck, maybe try restarting the laptop with the DAC plugged in too. hey i tried different wires/ports didnt work but then i tried using another laptop it was working fine so i did a system recovery and it is now working again! thank you so much for your effort mate! |
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