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 Official N45/N55 Club ♥ V3, Updated on steps for reformat

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timy_fabregas
post Nov 1 2011, 04:17 PM

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Hi Asus members, icon_question.gif

Recently I accidentally drop my Sonic Master sub-woofer speaker when I try to lift my laptop. yawn.gif
Because I forgot that my speaker is plug in, the speaker was hanging through out the lifting motion. To make it much worse, I quickly put my laptop on the floor to avoid stress from hanging sub-woofer but the speaker hit the floor in doing so. vmad.gif

Its already too late when I realized as the jack from the speaker turn to bend, while the yellow port for the sub-woofer chip a bit due to pressure from the speaker hanging. cry.gif

In general as the after effect :
1) My port is chipped ~ can't tell whether is broken or not
2) My sub-woofer jack turn to bend, ~ can't test my speaker problem, either only the jack is broken or all the speaker turn disfunction.
3) Can't verify whether my speaker still can be use.

Now, can you tell me does my Asus warranty cover this accident? sweat.gif
And what should i do if it does or doesn't? rclxub.gif
timy_fabregas
post Nov 1 2011, 05:29 PM

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QUOTE(pandah @ Nov 1 2011, 06:04 PM)
can't really get the situation there, you put the laptop down and the jack hit the floor? or the subwoofer hit the floor?

can you connect it back now? got any sound from the sub when you open music?

i think if man-made accident do not cover, like spilling drinks or put heavy things on the laptop.

only if hardware problem like board, screen, grahic etc, which if they are defective, they will cover. may be you need to ask asus sc regarding this, are you near to imbi, times square area?
@ dD_Se7en, left hand lower side a bit hot when long time gaming like 3 hours, otherwise is ok.
temperature drop down pretty fast when stop the heavy use, normally around 4x degree. no aircond, using a cooler. should be ok i would say.
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I'm Trying to put the laptop on the floor to avoid the stress of the wire.. The sub still hanging..
While doing so, my sub hit the floor first, before i safely landed my laptop..

Nope, no sound.. even the driver notification is not shown.. cry.gif

Just send the send message to Asus SC.

Yes, Imbi is near to my home, but i'm studying in JB right now..
and I need to use the laptop until end of the semester around mid January rclxub.gif
Just wanted to find out any other person having the similar situation.. yawn.gif


This post has been edited by timy_fabregas: Nov 1 2011, 05:33 PM
timy_fabregas
post Nov 6 2011, 04:20 PM

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QUOTE(mdduan @ Nov 3 2011, 11:26 AM)
this happened to me too. but not bad as u. scared the hell of me  sweat.gif . when i plugged in the subwoofer i noticed the jack bend downwards and laptop didnt recognize the subwoofer anymore.
what i do is just pull up slightly the jack to make it level with the laptop and i can feel the port moving inside the laptop. and walla the subwoofer working again. cool.gif
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QUOTE(soloinruds @ Nov 3 2011, 04:58 PM)
correction.. smile.gif

Hi Timy.. It happened exactly same to me too.. I immediately send it to Asus Royal club as per warranty .... but b4 i go for the repair, I decided to test my subwoofer whether it is still well function or not by going to any computer shop that sell the same model n found that the woofer still ok.. 
AT KK Asus, they said they have to check either the port or the whole motherboard effected... if whole motherboard will take time to repair or order process..
luckily.. only 2 days i got my lappy back as they said only minor problem.. the port loosen a bit... Finally, the problem was fixed and UNDER WARRANTY!..

but nowadays.. i need to adjust/pusing2 the jack cos sometimes the woofer start to malfunction again..  smile.gif))) hehehehehehe...

moral of the story... dont expect 100% fixed but can try go repair again if the same problem occur... tongue.gif

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Added on November 3, 2011, 4:16 pm.. add on...

regarding the bended jack as in my case too.. i've slowly straighten it myself but x 100% straight enough with full faith and whispering prayer!..  hehehehe.... dont worry if u hear little crack sound while bending it straight cos still the woofer is functioning well after tested in the shops as mentioned in the previous story.. hehehe...

do keep your faith 100% when fixing this part... otherwise if patah.. ask for replacement from ASUS.. hehehe.. Good luck! hehehe..
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noted. I will try to fix it your way. Thanks

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