hi anyone can help!

i got 2 fixed deposit slip under 1 account ,..
mine is per month basic ..
so everymonth i will get renewal notice .

i dint get notice since june .. so i called them up on last august i guess. they said new policy will only sent out once every 3 months ..

but then now december ad .. why still notice 1 ah ?anyone know ? can i check thru online ? i got pbebank online but i think i dint add or link it with my FD