Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Fail RMA EVGA X58 Classified 3 Motherboard, Motherboard bending void warranty.

views
     
owikh84
post Aug 24 2011, 04:19 PM

i7 Clan
Group Icon
Elite
8,711 posts

Joined: Nov 2007
From: Butterworth, PG / Machang, Kelantan



Very similar to my case for DFI X58 UT.
I removed the VRM heatsink and screwed it too tight causing the board to bend. The mobo blown into fire due to bad contact between PWM and heatsink. Thus failed to RMA in the end they offered me half price for a new replacement board.

TS, curious how and why is ur mobo bent? Using huge ass Noctua cooler?

EVGA warranty policy is:
There must be no physical damage to any component including the PCB, GPU/chipset, CPU Socket, or damage that is caused by:
inadequate or improper repairs carried out by any person or entity which is not authorized by the manufacturer to perform warranty services on its behalf;
negligence, accidents, modifications, defective installation or misuse and use of inappropriate spare parts;
fire, immersion in liquid, lightning, earthquake, inadequate ventilation, Acts of God, incorrect application of main voltage howsoever arising, or any other cause beyond the control of EVGA;
any other goods which can be used with the Product, but are not the Product itself;
consumable or wearing items requiring replacement as part of normal service, including (but not limited to) dry cells and rechargeable batteries.

This post has been edited by owikh84: Aug 24 2011, 04:20 PM
owikh84
post Aug 24 2011, 04:48 PM

i7 Clan
Group Icon
Elite
8,711 posts

Joined: Nov 2007
From: Butterworth, PG / Machang, Kelantan



QUOTE(DarkSilver @ Aug 24 2011, 04:18 PM)
That's why... never buy EVGA in Malaysia, unless, you know how to deal with them.
EVGA Warranty is very hard to claim in Malaysia.

Better buy other brands like ASUS, MSI, Gigabyte, etc.
*
Actually my old experience with Asus as well.
My dead P6T they claimed got scratches on the board & requested me to pay RM120 to proceed for RMA. i'm not sure how serious is the scratches just that ive waited forever for their photos, in the end paid them coz i was very poor and wanted that board urgently huhuhu..

 

Change to:
| Lo-Fi Version
0.0143sec    0.77    6 queries    GZIP Disabled
Time is now: 18th December 2025 - 08:50 AM