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 Fail RMA EVGA X58 Classified 3 Motherboard, Motherboard bending void warranty.

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DarkSilver
post Aug 24 2011, 04:18 PM

Idiosyncrasy
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10,501 posts

Joined: Oct 2009
From: Tamriel


That's why... never buy EVGA in Malaysia, unless, you know how to deal with them.
EVGA Warranty is very hard to claim in Malaysia.

Better buy other brands like ASUS, MSI, Gigabyte, etc.
DarkSilver
post Aug 24 2011, 05:14 PM

Idiosyncrasy
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Elite
10,501 posts

Joined: Oct 2009
From: Tamriel


QUOTE(OlgaC4 @ Aug 24 2011, 05:05 PM)
Dear Sir

I write to inform you that i was really disappointed and sad with EVGA for not honouring my motherboard warranty claim.
The excuse given for the void is because the motherboard was bend. The excuse is rather silly and does not make sense at all.
As far as i know most motherboard do bend or make to bend due to the heat and  the nature of the heat sink. I got 3 computers with
me during the past and  all of the motherboard in them do bend due to the above nature.
I purchase most of my computer parts from EVGA you can check the product i register in EVGA web site.  The reason i use  EVGA product because of its
reliability and good after sales service but this seems not the case here.

I hope that EVGA can exchange a new board for me without any cost involved as i have save very hard my monthly allowance to purchase this motherboard.

Thanks

Regards

Peter Chen 
I have e-mail them asking them to replace a new MB.


Added on August 24, 2011, 5:08 pmHi Peter,

Sorry for hearing the trouble to you. I'll have my team revisit your case and get back to you. Thanks for the patience.

Thanks,

Andrew
*
You should say, your bloody Motherboard have a big VRM on it.
That's why it bend!

 

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