Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Card v16, Ask general questions here, Please read the 1st post before posting!
|
|
 Dec 15 2011, 04:39 PM
Return to original view | Post
#1
|
 
Senior Member
4,228 posts Joined: Dec 2008 From: Klang  
|
Hi all, I did payment by using my CC.
Then I look at my statement, it shows that my card has been charged twice for the same amount. I called Maybank, they advised me on filing a dispute. Anyone ever experienced this? How fast will this be resolved?  |
|
|
|
|
|
Dec 16 2011, 10:46 PM
Return to original view | Post
#2
|
|
Senior Member
4,228 posts Joined: Dec 2008 From: Klang
|
QUOTE(hye @ Dec 15 2011, 09:57 PM) Mistakes sometimes happens. Such often due to the merchant double charging you accidentally. 1-3 months? Man, that's a long time.. Thanks for helping.Yes, you should file a dispute. How fast ? Normally takes a while and if you have sufficient documentation to proof double charging then the bank will clear the charges quickly or just wait. I would say the clearing will take between 1-3 months.  I'll send the dispute form asap. |
|
|
Dec 21 2011, 03:36 PM
Return to original view | Post
#3
|
|
Senior Member
4,228 posts Joined: Dec 2008 From: Klang
|
QUOTE(haohao86 @ Dec 21 2011, 12:48 PM) My boss tried to book me a hotel for my business trip, however, the transaction failed, for 3 times. So we decided to pay cash upon arrival. However, when the bill came, he found that he was charged for the failed transactions, 3 times, RM3K!! What should we do? I've talk to the hotel but they say there is no record of the credit card transaction or booking history! I had the same problem too. The hotel double charged my card. I called Maybank customer service, they asked me to download the Dispute Form at their website. Filled it in. I fax the form altogether with my card statement that showed the amount charged and the online receipt that hotel emailed me. I did ask the hotel directly, but they were like not serious into this. Only after I fax the dispute form, the hotel called me and explained that there were glitches on their system.  |
|
|
Jan 10 2012, 02:32 PM
Return to original view | Post
#4
|
|
Senior Member
4,228 posts Joined: Dec 2008 From: Klang
|
I got the refund from the hotel that double charged my card today..
Thank God, waited for 1.5months. Thanks Maybank ^^ Very helpful. |
|
Topic ClosedOptions
|
| Change to: |  0.1585sec
 0.62
 7 queries
 GZIP Disabled
Time is now: 1st December 2025 - 08:25 AM |
Quote