QUOTE(danezcarven @ Jan 15 2012, 11:01 PM)
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Nope i forgot take down her name, tats my mistake. Yea i was asked to submit a form, which I'm gonna do it tomorrow.
Yea, i wasn't sure threaten him with the evidences (IF I GET IT) will help the situation, but initially my priority is to get back the money. so, perhaps i will just pass the thing to police. what action they will take?
Added on January 15, 2012, 11:09 pmAnd i have to say, nowadays those retail shop din really check or verify the signature. for my case, the thief swiped my card in BATA too. I went to find the shop this morning, surprisingly, BATA doesn't have CCTV. They do showed me the receipt, the signature is totally different from mine. Guess what? The boss told me, "oh, we don't really checked the signature 1, as long as the bank approved the deal, we make the deal." Then what's the point of signature?
They are suppose to check the signature. If indeed the bank proves that it is fraudulent transactions, BATA will incur the losses instead of the bank since they didn't check the signature.
QUOTE(bingozero @ Jan 15 2012, 11:55 PM)
Need help here.
I use Alliance bank credit card to buy movie ticket online, however it fail to processing it.
When I receive the statement, the translation was charge and debit into my account.
Call the cs and fill the dispute form send to them and the cs clam that I am no need to pay the amount since they will investigate for me.
And then this month come with the lastest statment that charge me RM5 LAST CHARGES!!
Call the cs again and he say need to pay the amount 1st when after the investigation, they will credit it back to me.
I just want to know, since the bank charge the LATE PAYMENT at my account, will my record effect on the bank negara CCRIS report?
The CS didn't inform you correctly thus you can actually complain and ask them to waive the RM 5 late charges. If they didn't then threaten to complain to FMB
http://www.fmb.org.my as well as BNM.