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 Credit Card v16, Ask general questions here, Please read the 1st post before posting!

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ak1977
post May 27 2011, 02:38 PM

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QUOTE(hye @ May 27 2011, 12:25 PM)
To be precise, all petrol stations will pre-authorize RM200 every time you decide to use your card at the pump. All banks have the same practice and this is not new ... it has been like that for many many years. A petrol station which claims the authorize amount and later the bank adjust to the exact figure is an absolute myth. (I also have a friend which owns a petrol station thus I understand what is involved in their claim process for cc transactions) 

For debit cards ... they need to "lock in" the authorize amount before arriving to the actual number. Process is almost the same except the difference is that for credit card, we are "using" the bank's money and not our own money when we pump petrol. Thus the amount being "locked" is the bank's money and not ours.

The actual amount will be charged to the customers account once the merchant (petrol station) submits their claim / do their settlement with the bank at the end of the day (or whenever they do it). Customers will only see the actual amount charged once this settlement process occurs. This explains the concept of Transaction Date and Posted Date which you sometimes see in your online banking system.
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Correct, plus thats is why some people will call the bank CS and screw them due to tranx decline given the example like below:

Available limit: RM100.00
Amount Charge: RM50.00
Petrol Pump Pre-Auths: RM200.00

Of course decline lah.... the sad part here is, after the bank CS explain to whole logic.... the customer say, "you guys need to improve this is not acceptable, i dont care about the pre-auths of RM200.00. All i care is i have RM100.00 available and when i charge RM50.00 it suppose to go thru".... which customer have a points but the bank cant do much.

This post has been edited by ak1977: May 27 2011, 02:41 PM
ak1977
post May 27 2011, 04:44 PM

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QUOTE(hye @ May 27 2011, 03:14 PM)
Well ... that's the purpose of this thread. To provide some form of education to the readers on how things work.
There's no way the above scenario can be made to fit the demand of the customer. I have to side with the bank as making the change will have a lot of impact and there's a lot of costs in making those real time transactions to work.

Plus currently the customer can go to the counter and ask them to swipe after the petrol is pumped at the slight cost of time and convenience. The option exists, so the excuse for customer to demand the above is lesser and not to their favor.
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agreed but swiping inside can be applied only if they are open, however during the wee hours not all petrol station will allow customer to come in the shop.

However, i dont really swipe my card at the island although the pre-auths only RM200.00, bcos chances of getting the card skim is very high.


ak1977
post May 30 2011, 04:24 PM

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QUOTE(Human Nature @ May 30 2011, 12:35 PM)
Hi guys, I would like to ask a few things on pledging FD to secure credit card facilitities:

1. Is there any difference from the normal FD plan in terms the published interest rate?
2. Is there any deposit period that we have to adhere to, for example MUST be 60 months?
3. What happen to the card if we withdraw/close the FD account upon the maturity period? It will get withdrawn?
4. If I have deposited an amount that meets the minimum pledging amount say 1-2 months ago, can I request for the card facility now? Or it has to be processed at the same time as the deposit.

Hope anyone with experience on this can provide some feedback. Thank you.
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Hi Human Nature, check your PM... Hope the info helps


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