QUOTE(hye @ May 27 2011, 12:25 PM)
To be precise, all petrol stations will pre-authorize RM200 every time you decide to use your card at the pump. All banks have the same practice and this is not new ... it has been like that for many many years. A petrol station which claims the authorize amount and later the bank adjust to the exact figure is an absolute myth. (I also have a friend which owns a petrol station thus I understand what is involved in their claim process for cc transactions)
For debit cards ... they need to "lock in" the authorize amount before arriving to the actual number. Process is almost the same except the difference is that for credit card, we are "using" the bank's money and not our own money when we pump petrol. Thus the amount being "locked" is the bank's money and not ours.
The actual amount will be charged to the customers account once the merchant (petrol station) submits their claim / do their settlement with the bank at the end of the day (or whenever they do it). Customers will only see the actual amount charged once this settlement process occurs. This explains the concept of Transaction Date and Posted Date which you sometimes see in your online banking system.
Correct, plus thats is why some people will call the bank CS and screw them due to tranx decline given the example like below:For debit cards ... they need to "lock in" the authorize amount before arriving to the actual number. Process is almost the same except the difference is that for credit card, we are "using" the bank's money and not our own money when we pump petrol. Thus the amount being "locked" is the bank's money and not ours.
The actual amount will be charged to the customers account once the merchant (petrol station) submits their claim / do their settlement with the bank at the end of the day (or whenever they do it). Customers will only see the actual amount charged once this settlement process occurs. This explains the concept of Transaction Date and Posted Date which you sometimes see in your online banking system.
Available limit: RM100.00
Amount Charge: RM50.00
Petrol Pump Pre-Auths: RM200.00
Of course decline lah.... the sad part here is, after the bank CS explain to whole logic.... the customer say, "you guys need to improve this is not acceptable, i dont care about the pre-auths of RM200.00. All i care is i have RM100.00 available and when i charge RM50.00 it suppose to go thru".... which customer have a points but the bank cant do much.
This post has been edited by ak1977: May 27 2011, 02:41 PM
May 27 2011, 02:38 PM

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