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 Credit Card v16, Ask general questions here, Please read the 1st post before posting!

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hye
post Dec 21 2011, 07:31 AM

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QUOTE(bearboss_85 @ Dec 21 2011, 06:53 AM)
I've made 0% installment @ SENHENG using my EON (HLB) CC for 2 years~ It's been a year already and I want to settle the debt once and for all... Is there any penalty that I have to pay if I want to settle things down? I heard that there will be RM50 penalty but I can't find it anywhere on the webpage.. =.=
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Different 0% installment come with different T&C. Why you just call your card's CS and get the information ?
You'll get your answers right away.
SUSproject68
post Dec 21 2011, 10:04 AM

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Hi guys, i have a problem to ask,is TAC is replace with MSOS?I couldn't find a link to register MSOS,last time i heard they put a link below Utilities at maybank2u but now its gone.I just register TAC yesterday at ATM but still i couldn't shop as they said my credit card didn't register 'Verified by Visa'

I hope someone can explain this in detail/help me sweat.gif

This post has been edited by project68: Dec 21 2011, 10:04 AM
MilesAndMore
post Dec 21 2011, 10:15 AM

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QUOTE(project68 @ Dec 21 2011, 10:04 AM)
Hi guys, i have a problem to ask,is TAC is replace with MSOS?I couldn't find a link to register MSOS,last time i heard they put a link below Utilities at maybank2u but now its gone.I just register TAC yesterday at ATM but still i couldn't shop as they said my credit card didn't register 'Verified by Visa'

I hope someone can explain this in detail/help me sweat.gif
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You need to register your cellphone number inside the branch in order to receive TAC as well as to get the 6-digit code for online transactions in all website that support Verified by VISA or MasterCard SecureCode.
TSalexwsk
post Dec 21 2011, 12:27 PM

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QUOTE(MilesAndMore @ Dec 21 2011, 10:15 AM)
You need to register your cellphone number inside the branch in order to receive TAC as well as to get the 6-digit code for online transactions in all website that support Verified by VISA or MasterCard SecureCode.
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just call the CS, shud not need to go to the branch
haohao86
post Dec 21 2011, 12:48 PM

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My boss tried to book me a hotel for my business trip, however, the transaction failed, for 3 times. So we decided to pay cash upon arrival. However, when the bill came, he found that he was charged for the failed transactions, 3 times, RM3K!! What should we do? I've talk to the hotel but they say there is no record of the credit card transaction or booking history!
Haruyuki
post Dec 21 2011, 12:53 PM

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call the bank and link them to the hotel
SUSproject68
post Dec 21 2011, 01:34 PM

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QUOTE(MilesAndMore @ Dec 21 2011, 10:15 AM)
You need to register your cellphone number inside the branch in order to receive TAC as well as to get the 6-digit code for online transactions in all website that support Verified by VISA or MasterCard SecureCode.
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But at atm i already registered my handphone number for TAC yesterday,which one did you really means?Do i need to go and talk to their staff at maybank?
zenquix
post Dec 21 2011, 01:44 PM

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refer to http://www.maybank2u.com.my/mbb_info/m2u/p...sonal/CRD-Cards

point #1. I suggest you call in and ask them to activate MSOS on your card.
SUSdestiny6
post Dec 21 2011, 01:52 PM

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call the bank get the authorization / approval code to check with the hotel for them to investigate , there is no way it would not be charge on the credit card statement unless being posted by the merchant , in other word the hotel did receive the payment and give instruction to the bank to post that 3 transaction on the statement, something is wrong at the hotel booking system
ronnie
post Dec 21 2011, 01:54 PM

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QUOTE(haohao86 @ Dec 21 2011, 12:48 PM)
My boss tried to book me a hotel for my business trip, however, the transaction failed, for 3 times. So we decided to pay cash upon arrival. However, when the bill came, he found that he was charged for the failed transactions, 3 times, RM3K!! What should we do? I've talk to the hotel but they say there is no record of the credit card transaction or booking history!
*
Which hotel did you you book with ?
Was it thru 3rd party hotel booking website ?
b00n
post Dec 21 2011, 02:26 PM

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Raise a dispute with the bank. They will do an investigation.
cute_boboi
post Dec 21 2011, 02:59 PM

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QUOTE(project68 @ Dec 21 2011, 01:34 PM)
But at atm i already registered my handphone number for TAC yesterday,which one did you really means?Do i need to go and talk to their staff at maybank?
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To change H/P number for TAC, you can do in ATM.

- Slot in ATM card, enter PIN
- Click Other Transactions, inside one sub-menu
- Select change mobile number
- Enter PIN again
- Done


solsekuin44
post Dec 21 2011, 03:36 PM

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QUOTE(haohao86 @ Dec 21 2011, 12:48 PM)
My boss tried to book me a hotel for my business trip, however, the transaction failed, for 3 times. So we decided to pay cash upon arrival. However, when the bill came, he found that he was charged for the failed transactions, 3 times, RM3K!! What should we do? I've talk to the hotel but they say there is no record of the credit card transaction or booking history!
*
I had the same problem too. The hotel double charged my card. I called Maybank customer service, they asked me to download the Dispute Form at their website. Filled it in.
I fax the form altogether with my card statement that showed the amount charged and the online receipt that hotel emailed me.

I did ask the hotel directly, but they were like not serious into this.
Only after I fax the dispute form, the hotel called me and explained that there were glitches on their system. doh.gif
MilesAndMore
post Dec 21 2011, 03:43 PM

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QUOTE(cute_boboi @ Dec 21 2011, 02:59 PM)
To change H/P number for TAC, you can do in ATM.

- Slot in ATM card, enter PIN
- Click Other Transactions, inside one sub-menu
- Select change mobile number
- Enter PIN again
- Done
*
Didn't Maybank disable this a while ago ? Some of their ATM still have this menu but no update will be done.

jian5481
post Dec 21 2011, 03:50 PM

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QUOTE(MilesAndMore @ Dec 21 2011, 03:43 PM)
Didn't Maybank disable this a while ago ? Some of their ATM still have this menu but no update will be done.
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Yes, they will state that you have to go to the counter to change it. Tried it few weeks back.
cute_boboi
post Dec 21 2011, 04:58 PM

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QUOTE(MilesAndMore @ Dec 21 2011, 03:43 PM)
Didn't Maybank disable this a while ago ? Some of their ATM still have this menu but no update will be done.
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QUOTE(jian5481 @ Dec 21 2011, 03:50 PM)
Yes, they will state that you have to go to the counter to change it. Tried it few weeks back.
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OT, still can. My friend just change the H/P 2-3 weeks ago at MBB ATM (mid-bridge at The Gardens 2nd? Level, same level with TGIF/Starbucks/Baskin Robbin or somewhere that level. Got RHB and HSBC ATM next to each another). No error/info to ask goto counter. It says successful/done.

I'll ask to double confirm if TAC send to the old/new H/P number later.

MilesAndMore
post Dec 21 2011, 06:08 PM

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QUOTE(cute_boboi @ Dec 21 2011, 04:58 PM)
OT, still can. My friend just change the H/P 2-3 weeks ago at MBB ATM (mid-bridge at The Gardens 2nd? Level, same level with TGIF/Starbucks/Baskin Robbin or somewhere that level. Got RHB and HSBC ATM next to each another). No error/info to ask goto counter. It says successful/done.

I'll ask to double confirm if TAC send to the old/new H/P number later.
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If the number change really was successful, then it means someone at Maybank is not doing his/her job. There was a statement from Maybank that all registration of cellphone number for the purpose of receiving TAC must be done inside the branch a while ago.

TSalexwsk
post Dec 21 2011, 09:51 PM

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QUOTE(MilesAndMore @ Dec 21 2011, 06:08 PM)
If the number change really was successful, then it means someone at Maybank is not doing his/her job. There was a statement from Maybank that all registration of cellphone number for the purpose of receiving TAC must be done inside the branch a while ago.
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in my case, i received a letter asking me to update TAC mobile number for my M2 Visa
i've been getting TAC for M2U transactions successfully all this while

so i called in and to my suprise, no mobile number is registered for my M2 Visa, so the CS just updated it for me
fjoru103
post Dec 22 2011, 10:38 AM

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Need some help and wondering if this is the correct platform to ask.
I have some debts with my credit card
I found some information online regarding EASY PAYMENT PROGRAM
In short this service is offer by so agent and they incurse 0% interest and divided your debt to 3 years ( or less i not sure) and they incure a one time charges of 22%(or less or more i dono) base on your total debt.

My question is this service legit?
Is this service better than balance transfer?
b00n
post Dec 22 2011, 10:57 AM

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QUOTE(fjoru103 @ Dec 22 2011, 10:38 AM)
Need some help and wondering if this is the correct platform to ask.
I have some debts with my credit card
I found some information online regarding EASY PAYMENT PROGRAM
In short this service is offer by so agent and they incurse 0% interest and divided your debt to 3 years ( or less i not sure) and they incure a one time charges of 22%(or less or more i dono) base on your total debt.

My question is this service legit?
Is this service better than balance transfer?
*
No, this service is not legit. Refer here: https://forum.lowyat.net/index.php?showtopi...post&p=29092186
Why incur that high cost when you can legitimately get a balance transfer?

This post has been edited by b00n: Dec 22 2011, 10:58 AM

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