I was a member there for 1 year and never wanted to renew anymore.

1) As previous forumer mentioned, towels do run out during peak hours and they wont even find the effort of getting you one.
2) Soap dispenser occasionally runs out of soap gel and no refill.
3) Lack of lockers. During peak hours, you may need to wait for some time before you can find one. Longest I waited is about 20 mins.

That was my not so good experience that I would like to share