Has anyone in the Ampang area experienced Unifi going down completely? All its services, iptv + phone + internet?
I have lost all connection since Monday night (12 September 2011) , I called them on the following Tuesday and they said they'd make the usual report when my service does go down(although its never gone fully down like this).
I got an odd Sms on Tuesday shortly after saying exactly this:

"

bla bla contact info etc

Then, approaching 4pm same day they called me. A lady said that a technician would come over to the house on 23 Sept! I tried to ask her why can't it be earlier, but she just kept asking if I would be at home at 2pm on that day for the technician...I don't know if she couldn't hear me or just didnt understand what I was saying. In the end I just said yes...nothing else to do...

I've been trying to call Unifi Call Centre but just getting the "Please hold" and really annoying loud music and ads...

My service is still completely down, I'm typing this from Celcom Mobile Broadband 7.2Mbps (which is a damn lie, I can't even get a clear 50 KB per second with this thing, not to mention constant message saying service currently unavailable. Youtube? Forget it, it takes 3 seconds just to load google front empty page)

I want to know if its my area or just me in this situation. Would it be possible to get them to charge only 50% of this months fees? Its a ripoff if I pay full for only half a months service...

Unifi 5 VIP...Black modem, usual orange white dlink wireless router...

Thank you for the clear guidance man, I'll definitely do that. Unifi still down here...it looks like it really might be 2 weeks no unifi...

Near Zoo Negara, kira Taman Melawati area.

I tried calling my friends around the area to check, but I'm guessing they're busy which is why no response.
Thats why I asked here. What area of ampang are you?