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Unifi Official TM UniFi High Speed Broadband Thread V12, FREE Installation & 1-month subscription

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msgundam
post Oct 23 2011, 06:13 PM

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anyone encounter issue wih the payment when cancel of streamyx when sign up unifi. receive a letter recently from law firm suppose to be represent TM to get payment i did not make when streamyx if cancel. issue is i already make a complain to TM about the overcharging of the streamyx when i get unifi (streamyx was auto cancel when we install Unifi) but it was not cancel and they keep charging me for extra 3 months. finally when they official cancel the streamyx after the 4th month, still charge me the extra 3 months and i logde a complain at TM point and just last week get a call from TM to fax my Unifi installation work sheet from the technician and the next day receive the letter from the law firm. What should I do? Pay the extra charges 1st and hope TM will pay me back the extra (i think around rm200).
msgundam
post Oct 23 2011, 07:32 PM

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QUOTE(msgundam @ Oct 23 2011, 06:13 PM)
anyone encounter issue wih the payment when cancel of streamyx when sign up unifi. receive a letter recently from law firm suppose to be represent TM to get payment i did not make when streamyx if cancel. issue is i already make a complain to TM about the overcharging of the streamyx when i get unifi (streamyx was auto cancel when we install Unifi) but it was not cancel and they keep charging me for extra 3 months. finally when they official cancel the streamyx after the 4th month, still charge me the extra 3 months and  i logde a complain at TM point and just last week get a call from TM to fax my Unifi installation work sheet from the technician and the next day receive the letter from the law firm. What should I do? Pay the extra charges 1st and hope TM will pay me back the extra (i think around rm200).
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the law letter, mention about 1 week to settle else will tale further legal action

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