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Unifi Official TM UniFi High Speed Broadband Thread V12, FREE Installation & 1-month subscription

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blackdollie
post Sep 22 2011, 05:36 PM

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This post has been edited by blackdollie: Sep 23 2011, 04:20 PM
blackdollie
post Sep 24 2011, 11:53 AM

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QUOTE(san517 @ Sep 24 2011, 10:30 AM)
Bandar Sunway, Unifi down since 0800am today. Any one experience the issue? Dsl link blicking every minutes!
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What router you're using?
blackdollie
post Sep 26 2011, 06:20 PM

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QUOTE(JoBigShow @ Sep 26 2011, 02:25 PM)
Question:

I'm using VIP5 atm, can I change to BIZ5 in the future as a home user?
Any requirements? One thing I know for sure is that I need to return the TV decoder box bcoz BIZ5 doesn't have it in its package.

I don't mind paying extra RM50 when the download is unlimited, this is my PLAN A when the cap will be implement any time soon.
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U have to pay rm500 to cancel the VIP package in order to change to BIZ if u are still under contract.They told me this! mad.gif mad.gif
blackdollie
post Sep 26 2011, 08:17 PM

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QUOTE(djhenry91 @ Sep 26 2011, 06:26 PM)
yameh...not upgrade meh??? my friend told me is consider upgrade wor..
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The CS told me it is consider different 'package' ,to change from VIP plan to BIZ plan.Not upgrading.... vmad.gif .
blackdollie
post Sep 26 2011, 10:13 PM

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QUOTE(InSplre @ Sep 26 2011, 09:58 PM)
Dear Mr. ...,

Thank you for your e-mail to TM UniFi.

We refer to your inquiry regarding upgrade package from VIP5 to BIZ5. Kindly noted that you may do so without any penalty charges.

We hope the explanation has revert to your concern.

For further assistance or feedback, kindly e-mail us at UniFi@tm.com.my. Alternatively, you can also contact TM UniFi at 1300-88-1221 for "Technical Customer Support" and "General enquiry and Billing".

We look forward to serving you better.

Regards,

AHMAD HAFIZ BIN RAMLI
TM UniFi Centre
(Sales)  : 1 300 88 1222 Mon-Fri (9am - 9pm) , Sat (10am-6pm)
(Customer Support) : 1 300 88 1221  (24x7)
E-Mail: UniFi@tm.com.my
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rclxub.gif rclxub.gif they gave me a different answer.....


This post has been edited by blackdollie: Sep 26 2011, 10:15 PM
blackdollie
post Oct 3 2011, 03:15 PM

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QUOTE(Pain_X @ Oct 3 2011, 02:53 PM)
Hey guys,new 10 MBps user here.The workers came over and fixed it today morning.

Im a little disappointed with the download speed though. Internet speed test shows speed of 9.8 Mb/s download and 8.8 upload,but when i tried a test download of a movie from megaupload,the speed is very slow. Tried it with fileserve/filesonic,im getting speeds of about 300 KB/s. Im using Internet Download Manager to download btw.

I know 300 KB/s is still quite fast,but im paying for 10 MB/s and was hoping for at least 500 KB/s. Any idea why its like this? sad.gif

Thanks in advance
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are u filesonic/fileserve 's premium user?
blackdollie
post Oct 3 2011, 03:59 PM

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QUOTE(Pain_X @ Oct 3 2011, 03:17 PM)
Nope sad.gif
Just a normal user. I want to try the normal firefox click link download after this instead of using IDM and see if there is any difference. Will torrents be better? I remember it being throttled badly..
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normally,free user won't get very high speed...maybe should try download from megaupload / rapidshare to see what speed u'll get.... biggrin.gif
blackdollie
post Oct 3 2011, 11:29 PM

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QUOTE(Sri @ Oct 3 2011, 10:19 PM)
ermm I applied for Unifi VIP5 at SRI PETALING TMpoint about a month ago.... So disappointed that this idiots there did not do anythin to my application that after 3 weeks i called TM directly n they were surprised that i did apply for unifi coz they din get any info in their database... well after a few days on phone with them... they told me that only the even number houses in my area has streamyx and the odd num houses need to wait for quota... very well i applied for 4Mbps at the very same idiotic Sri Petaling TMpoint and the lady in there told me that she will let me know in 3 working days and a guy might come over to test the connection from tm... been almost 3 weeks and wen i called her, she laughed and told me that my house is not supported with 4mbps... i told her that the houses beside me are all runnin on 4mbps.. she kept quiet, put me on hold n then told me that now no more 4mbps... she said i gotta wait for unifi... is this for real? y do ppl hire such Aholez to work wen they cant mention anythin wen i go there to upgrade my streamyx.... PFFTTTT
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call them and request to speak to supervisor... smile.gif or apply from rattan to solve ur problem (hassle free)

This post has been edited by blackdollie: Oct 3 2011, 11:39 PM
blackdollie
post Oct 11 2011, 12:13 PM

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QUOTE(-Shinjiz- @ Oct 11 2011, 11:49 AM)
Guys, i just received a call from TM Cyberjaya (03-8318 1103) and claims that I have been using Streamyx for many years and they could give me a special offer which will be given Unlimited Usage for VIP5, no activation, no installation fee, no equipment cost. Later, they need all my info for registration.

Unlimited usage for VIP5?! Is it possible or i have been conned?  hmm.gif
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Of course........Everyone is having unlimited usage for VIP5 now blink.gif
In the future....?? icon_question.gif icon_question.gif

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