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Unifi Official TM UniFi High Speed Broadband Thread V12, FREE Installation & 1-month subscription
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Nixdorf
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Aug 23 2011, 11:26 AM
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Getting Started

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I paln to get unifi soon since 1mbps already fark up (capped). My question is, do you guys have any inside news said that WHEN Unifi will get capped? I hope after subscribe to tie up with that 2 years I can use unlimited bandwidth.
And what are the maximum downlaod speed you can get with 5mbps? Is that all of you satisfy with unifi now? or the speed is not stable?
Thanks in advance.
This post has been edited by Nixdorf: Aug 23 2011, 11:27 AM
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Nixdorf
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Sep 4 2011, 04:28 PM
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Getting Started

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Hi,
I wanna ask if I sign up for Unifi now, how soon the technician will come to install it? Can I request they come ASAP? Or if I sign up with LYN member --- rattan as stated above, will it get quicker?
Is the promotion the same if I sign up here, via unifi website, counter or booth? Which they have free installation and 1 month free subscription.
Thanks in advance.
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Nixdorf
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Sep 5 2011, 10:40 AM
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Getting Started

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QUOTE(aneip @ Sep 5 2011, 08:56 AM) You need to request for rebate. Their system not that terer 1 can know when you line is not working. Take note the date & time you make a report so you can included those in the rebate request. TM (streamyx) last time no problem 1 asking for rebate. Just everytime also need to request for rebate. Because of their silly system had caused the customer spent lots of time! and caused us drive here drive there and explain!
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Nixdorf
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Sep 5 2011, 05:27 PM
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Getting Started

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if TM start enforce the FUP, for VIP5 will get capped to 1mbps speed?
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Nixdorf
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Sep 5 2011, 10:10 PM
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Getting Started

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should cap at 2.5mbps mah not 1mbps. 50% of it is reasoable. if 5mbps capped at 1mbps and 20mbps also same, i guess all will get VIP5 then.
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Nixdorf
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Sep 7 2011, 10:25 PM
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Getting Started

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Hi may I know waht is the 4 plug extention? How is it look like? The promoter forgot to tell me when I signup.
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Nixdorf
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Sep 7 2011, 10:51 PM
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Getting Started

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ah I see, I thought it was some kind of special socket. Thanks !
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Nixdorf
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Sep 26 2011, 11:30 AM
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Getting Started

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I have just got my Unifi last 3 days. Well the speed is awesome! BUT whenever it reach 12.00AM mignight my speed will drop to 1mbps!!!! Anyone experience this ? I try to downlaod from many places (my private server which upload 100mbps, YouTube, other torrent) but still the same.
Yes I did try speedtest it show 4.8mbps downlaod and 6.8mbps upload (weird) but still the actually download speed when I download the file is only 1mbps. Reboot my Unifi for many times but still the same.
Any idea ?
And yeah I just same like i7 user which mine is Total Outstanding Amount: 95.51. Is that normal ?
Thanks in advance.
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Nixdorf
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Sep 26 2011, 11:42 AM
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Getting Started

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QUOTE(KennyKB @ Sep 26 2011, 11:38 AM) Sometimes TM does maintenance work starting from 12.00 midnight so it could be temporary. There should be less users after midnight so what you are experiencing is not normal. Ah I see, thank you for the clarification  But I hope this will not last for the whole month
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Nixdorf
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Sep 26 2011, 11:55 PM
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Getting Started

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I remember last time I ever saw a thread/post at LYN regarding the ability of the Unifi support team to access our router through remote username and password from TM. May I know if this thingy still exist? How can I turn this feature off or change the password in order to avoid them to access my Internet?
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Nixdorf
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Sep 27 2011, 12:11 AM
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Getting Started

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QUOTE(rattan @ Sep 26 2011, 11:59 PM) By default its turned off now. Latest routers/firmware already disable this feature. Thanks. But may I know where can I look for it ? I'm using the Dlink DIR-615. Been searching the router for long time but still cant find it.
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Nixdorf
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Sep 27 2011, 12:38 AM
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Getting Started

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Mine no down. But whenever it reach midnight 12.00am, the download speed will drop to 1mbps!!!! Impossible every night Unifi is doing maintainance right, and their maintainance keep bother my speed!
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Nixdorf
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Sep 27 2011, 02:15 AM
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Getting Started

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wow my turn to get disconnect!!! about 15-20mins since just now. Sentul area here.
Any idea what is Unifi Customer Service contact number? Not the 1300881221. Thanks
This post has been edited by Nixdorf: Sep 27 2011, 02:18 AM
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Nixdorf
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Sep 27 2011, 03:08 AM
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Getting Started

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TM claim that they will provide better service in Unifi service, not like Streamyx. But look at what service they providing us.
24/7 contact?! Been calling for an hours but still no one picking it up!
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Nixdorf
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Sep 27 2011, 03:38 AM
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Getting Started

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QUOTE(IwanAGP @ Sep 27 2011, 03:20 AM) ONLY that number. No other number to call unless you know someone from they technical team What?! Oh my god ! Means when my Unifi is down my phone also down, what's the point? TM really ROCKS!
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Nixdorf
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Sep 27 2011, 11:26 AM
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Getting Started

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QUOTE(nonameNo @ Sep 27 2011, 09:44 AM) i dont receive any sms regarding the downtime. for the past few days after midnight, the internet connection dropped. latest happen today morning around 2am++. beside sms, can we see it on unifi portal or any website reference? same here ! also after midnight 12am the internet speed drop and last night even get disconnected for 30 min, around 2am also.
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Nixdorf
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Sep 27 2011, 10:49 PM
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Getting Started

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2 weeks?! me few days can finish it!
This post has been edited by Nixdorf: Sep 27 2011, 10:49 PM
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Nixdorf
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Sep 28 2011, 01:13 AM
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Getting Started

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Why is that the modem and router provided by TM is no good ?
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Nixdorf
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Sep 28 2011, 08:45 AM
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Getting Started

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QUOTE(IwanAGP @ Sep 28 2011, 01:28 AM) Because you've already finish downloading everything you need xD Because 1) It's provided by tm 2) The antenna gain is only 1.8dBi, means wireless is a NO NO 3) It just can't handle all the connection well and hang hrm...in that case I will consider to change mine soon. thanks for the info! Added on September 28, 2011, 8:49 amis that something wrong with UniFi portal? I have been trying to change the streamyx zone password for tons of time but STILL "Modify Password failed. Please try again later. " wtf ! This post has been edited by Nixdorf: Sep 28 2011, 08:49 AM
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Nixdorf
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Sep 28 2011, 01:53 PM
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Getting Started

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May I know waht is the WiFi PIN use for? At first it is a wireless password for my wireless device to connect to the router. But after I set the WPA password, there is no need to use WiFi PIN, but still I can see the WiFi PIN option there but I have no idea what is it use for. I call to TM but they coudln't answer my question.
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