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Unifi Official TM UniFi High Speed Broadband Thread V12, FREE Installation & 1-month subscription

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Max
post Sep 7 2011, 09:48 PM

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something wrong with my dlink router.
i cant use the wifi.

cant connect to it. if connected it will be 'no network access'

rite now using LAN cable.
if other netbook/pc connect to the wifi, my LAN also no network access.

anybody experience this?
it happen just now. before this sometime loss internet.


Max
post Sep 12 2011, 10:39 AM

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damn, my 615-router making trouble again..
very hard to access the interface. i have to reset, power-off, let it sit for a while then plug-in Lan again..

i cannot use the wifi again. everytime enabling the wifi, it will stuck n wont load the interface.

have to rely on Lan rite now.. hmm..

even internet connection also lost. if i left it on till tomorrow morning, the 'earth' symbol turns orange.
Max
post Sep 15 2011, 09:06 AM

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yeay.. bought tp-link 841nd.
smooth surfing.. no problem rite now..
just install yesterday evening.. wanna see if running 24/7 without any problem.
Max
post Sep 15 2011, 10:33 AM

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how to login to unifi portal?
https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal

which one is my MyUnifi ID ? username or usename@unifi or username@unifi.my ??
and which password to use? (in the email received from TM.)
Max
post Sep 17 2011, 06:25 PM

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damn.. my unifi modem huawei 655a kong already.. not yet 1 month..
no internet connection.. turn off, then on again, no light at all..
waiting for monday for TM tech to come..
Max
post Sep 21 2011, 12:59 PM

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try switch off ur iptv. n switch it on back.
use the power switch behind the iptv device.
Max
post Sep 22 2011, 03:17 PM

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BIZ package doesnt have IPTV rite?
Max
post Sep 27 2011, 04:34 PM

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QUOTE(cjlio1 @ Sep 27 2011, 03:31 PM)
Just asking if i could use a normal phone inplace of the DECT phone ?
*
can be use with normal phone.. its the same..
the dect phone also can be use on normal line..
Max
post Sep 28 2011, 11:32 AM

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QUOTE(Godlike war @ Sep 28 2011, 11:06 AM)
guys!
rite now the contractor is installing unifi at my house!
anything shud i know?

about the username@unifi and the password that i shud ask them
izit username and pass for the wifi or ?
pls inform me asap
*
if u dont have email from tm, u better ask them to rite down or copy paste to u.
the password for unifi is very long (up/lowercase, number).

for wifi, usually they use default password key (numerical) under the router.
can be changed if u want by assessing the router.
Max
post Sep 28 2011, 03:04 PM

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download puas2 until dont know what to download anymore.. hahaha..
Max
post Sep 30 2011, 08:54 AM

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QUOTE(dinor01 @ Sep 30 2011, 08:48 AM)
mus hav a tv to install unifi?? the contractor call me n said mus hav a tv else they wont come to install it......faint wif tis kind of reason....


Added on September 30, 2011, 8:49 amso in MY..if u wan the internet connection...u mus hav a tv 1st....
*
just say u have tv lor..
when they come just install the modem+router.

for the iptv, if u got a new tv then just call them again to install.. heheh
Max
post Sep 30 2011, 02:40 PM

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QUOTE(dinor01 @ Sep 30 2011, 09:07 AM)
the contractor told me "this unifi v canggih one, so we mus hav a tv to do installation" .....reli funny....


Added on September 30, 2011, 9:08 ami scare if they come n u dun hav tv, they will refuse to install...
i will call tm later to complaint.....
*
hmm.. borrow a tv set?
if u have any monitor/lcd/portable vcd/dvd that have video RCA input (yellow video in) also can be used..
if not mistaken, if u have lcd with DVI in, buy hdmi to DVI converter also can be used.
Max
post Oct 4 2011, 11:48 AM

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i think depends on ur location n their schedule.
mine also pretty fast. less than a week.
but i applied thru forum member (other forum). maybe like agent?
TM tech also came sharp at appointment.
Max
post Oct 5 2011, 09:32 AM

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1 300 is charged line.
03 and so on.. (local malaysia lane line) is free under unifi, streamyx also if not mistaken.

1 800 is free if im not wrong.

btw, if the unifi call center is busy, i just hang up and call them again another 5min.
Max
post Oct 10 2011, 01:29 PM

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just went to TMpoint asking about my bill.
i just print 1st bill. n total to pay RM273.96+10 (stamp)

18/08/2011 - 12/09/2011 - RM 124.96
13/09/2011 - 12/10/2011 - RM 149.00

so where's the free 1 month?
they say got advanced payment 1 month.

i ask so if terminate (after contract) they will returned?
nope. they will terminated after 1 month date.

if pay RM149 only, the balanced will reoccur the next month.

anyway, i just paid Rm149. see next month if still got occurrence.
Max
post Oct 10 2011, 02:06 PM

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QUOTE(WaCKy-Angel @ Oct 10 2011, 01:50 PM)
U applied online or thru agent?
*
online.
i got the appointment email, username/pass.. thru my email that i register


Added on October 10, 2011, 2:11 pm
QUOTE(ldragon @ Oct 10 2011, 01:59 PM)
Max,
Your current Unifi bills:
18/08/2011 - 12/09/2011 - RM 124.96
13/09/2011 - 12/10/2011 - RM 149.00

Your free 1st month bill is the advance payment waived.
Your original Unifi bill without "free 1st month" will look like this:
18/08/2011 - 12/09/2011 - RM 273.96
13/09/2011 - 12/10/2011 - RM 149.00
*
really?
why they have to make it very complicated..
if they just want to give/waive/free advanced payment, why dont just say waived advanced payment n free installation.

very confusing, misleading ad/promotion..

This post has been edited by Max: Oct 10 2011, 02:11 PM
Max
post Oct 10 2011, 02:16 PM

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QUOTE(IwanAGP @ Oct 10 2011, 02:13 PM)
Are you sure?

18/8-12/9 (less than a month) Pro-rated should be less than 149 for VIP5. Impossible it will charge that much. I would think that Max didn't get his one month free
*
18/08/2011 is my installation date.

if free 1month, how the bill statement looks like?
Max
post Oct 10 2011, 03:23 PM

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QUOTE(WaCKy-Angel @ Oct 10 2011, 03:14 PM)
Item Start Date End Date Gross (RM) Discount (RM) Amount (RM)
VIP5 (24 Months Contract) Monthly Fee 07/08/2011 21/08/2011 72.10 -72.10 0.00
VIP5 (24 Months Contract) Monthly Fee 22/08/2011 21/09/2011 149.00 -76.90 72.10

This is my 1st bill.

RM149 rebate shown clearly (-72.10 + -76.90) separated because 1st month was pro-rated but i still get RM149 free (worth 1 month)

For your case im sure you didnt get free..
*
thank u.

oohh.. what the hell..
hmm.. what should i do?
when applied sure still got promo coz install in august.

Max
post Oct 10 2011, 04:38 PM

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QUOTE(dollymaniac @ Oct 10 2011, 04:28 PM)
hey max,what's rm 124.96 for?
*
details in this post
http://forum.lowyat.net/topic/1996710/+1460#
Max
post Oct 11 2011, 03:07 PM

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