eh guise,

i just installed vip5. first time i tried speedtest i got 5mbps download and 7mbps upload. After the technicians left, i use speedtest again and i only get around 1-3 mbps. Ping 100+ too. I retried a few times already.

what's wrong? could it be due to the line splitter? coz im using my old number too

they installed for me, then they tested and got this :



after they left, i got this :



btw, they made a call with the dect phone. After they left, it can't get through at all. I called unifi and they said its still processing, they can't do anything about it.

omg..

I have the EXACT same problem too. I installed unifi on friday, problem occurred on Saturday, so I called them up on Sunday and they came today and gave me a new one. Now it's working fine.

they really think we'r stupid.

Anyway, is it possible to use back my old streamyx number(not the internet line) ? I called twice, one said I can, the other said I only have one phone port, so I can't.