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Unifi Official TM UniFi High Speed Broadband Thread V12, FREE Installation & 1-month subscription

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JoBigShow
post Sep 21 2011, 06:23 AM

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I can't log in my Unifi customer Portal, went to a page that resets my password which sends the temporary password to my email, but it's been 3 days no emails received from TM with the temporary PW. Tried couple of time but still no avail. Is the TM server down or what? ohmy.gif

Before this, the password setup is pretty buggy, had to reset the password every time to a new password bcoz it couldn't 'register' my new PW when I want to log in the Unifi Customer Portal. rclxub.gif
amani880
post Sep 21 2011, 06:47 AM

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hi, about Unifi VIP5.. Is it unlimited ?
IwanAGP
post Sep 21 2011, 07:40 AM

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QUOTE(amani880 @ Sep 21 2011, 06:47 AM)
hi, about Unifi VIP5.. Is it unlimited ?
*
Now, yes. Future, no one knows.
zeneyam
post Sep 21 2011, 09:18 AM

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i just subscribed to the unifi yesterday at the small kiosk yesterday at subang parade.did anyone signed up the unifi before at the kiosk also?can trust them or not?
currently i am using streamyx 1 mps .i asked him how bout my current streamys.he said it ll be terminated once the unifi installed and they ll help us to do so. and the deposit ll be deduced from the unfi first bill.is that true?i am worry now about their promises d....if anyone can teach me that would be great.Thanks!
IwanAGP
post Sep 21 2011, 09:28 AM

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QUOTE(zeneyam @ Sep 21 2011, 09:18 AM)
i just subscribed to the unifi yesterday at the small kiosk yesterday at subang parade.did anyone signed up the unifi before at the kiosk also?can trust them or not?
currently i am using streamyx 1 mps .i asked him how bout my current streamys.he said it ll be terminated once the unifi installed and they ll help us to do so. and the deposit ll be deduced from the unfi first bill.is that true?i am worry now about their promises d....if anyone can teach me that would be great.Thanks!
*
I think they will only keep the promise to sign up for you. Rest of it is not quite their business. They sign you up, they get commission. End of story. You can't even find them don't you?
faizalmzain
post Sep 21 2011, 10:26 AM

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i registered unifi online because it says free 1 month subscription if registered online.

no hassle but their server is a bit slow.
eternity4av
post Sep 21 2011, 12:40 PM

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My IPTV shows Error 503, Service Unavailable. Any clue?
Max
post Sep 21 2011, 12:59 PM

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try switch off ur iptv. n switch it on back.
use the power switch behind the iptv device.
todinidot
post Sep 21 2011, 01:29 PM

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the black router the use now what brand? same with DIR615?
IwanAGP
post Sep 21 2011, 01:54 PM

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QUOTE(todinidot @ Sep 21 2011, 01:29 PM)
the black router the use now what brand? same with DIR615?
*
TM brand ==
Made by TM Research and Developement
JoBigShow
post Sep 21 2011, 02:22 PM

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Crap, I turned off the BTU and router to relocate them only 2m away, now the BTU can't connect to the router, vice versa. On the DIR615, the 'earth' icon doesn't light up and the BTU 'LAN 1 LED' also doesn't light up. The Cable are connected properly.
The phone is working though.


Is unifi setup this fragile? on then off then can't connect anymore....

icon_question.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif
IwanAGP
post Sep 21 2011, 02:29 PM

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QUOTE(JoBigShow @ Sep 21 2011, 02:22 PM)
Crap, I turned off the BTU and router to relocate them only 2m away, now the BTU can't connect to the router, vice versa. On the DIR615, the 'earth' icon doesn't light up and the BTU 'LAN 1 LED' also doesn't light up. The Cable are connected properly.
The phone is working though.
Is unifi setup this fragile? on then off then can't connect anymore....

icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif
*
try change lan cable? Maybe you break the lan cable? How about dsl led (for hg655). Not sure about landed property
todinidot
post Sep 21 2011, 02:34 PM

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QUOTE(IwanAGP @ Sep 21 2011, 01:54 PM)
TM brand ==
Made by TM Research and Developement
*
hahah sorry... coz every here i search using DIR 615... i thought just upgrade model ( different box).... haih.. look like buying TPLink for the disconnect problem..
JoBigShow
post Sep 21 2011, 02:42 PM

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QUOTE(IwanAGP @ Sep 21 2011, 02:29 PM)
try change lan cable? Maybe you break the lan cable? How about dsl led (for hg655). Not sure about landed property
*
No, using the same cable. On the Huawei, the router (WAN) is connected to 'LAN 1' (BTU) but the LED only lights briefly during restarting of the BTU, then the 'LAN 1' LED turns off, VoiP is ok.

In the router's Internet setting, is set to connect 'Always', so I presume it will connect to the internet when the router connects to the BTU.

Common, something like this need to call TM everytime?! What If I live in the area of frequent blackouts... doh.gif

This post has been edited by JoBigShow: Sep 21 2011, 02:45 PM
eternity4av
post Sep 21 2011, 02:44 PM

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QUOTE(JoBigShow @ Sep 21 2011, 02:22 PM)
Crap, I turned off the BTU and router to relocate them only 2m away, now the BTU can't connect to the router, vice versa. On the DIR615, the 'earth' icon doesn't light up and the BTU 'LAN 1 LED' also doesn't light up. The Cable are connected properly.
The phone is working though.
Is unifi setup this fragile? on then off then can't connect anymore....

icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif  icon_question.gif
*
I've spent almost 30 minutes with the CS just now, he told me is ok to turn off, as long as the fiber cable remained UNTOUCHED. I did turn off and turn it on back. Everything seems ok.
JoBigShow
post Sep 21 2011, 02:47 PM

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QUOTE(eternity4av @ Sep 21 2011, 02:44 PM)
I've spent almost 30 minutes with the CS just now, he told me is ok to turn off, as long as the fiber cable remained UNTOUCHED. I did turn off and turn it on back. Everything seems ok.
*
So the optics is that sensitive? I'll try to reconfigure now... sweat.gif

EDIT:
I didn't disconnect the fibre cable btw, only the LAN cable and the power adapters.

This post has been edited by JoBigShow: Sep 21 2011, 02:48 PM
IwanAGP
post Sep 21 2011, 02:53 PM

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QUOTE(JoBigShow @ Sep 21 2011, 02:47 PM)
So the optics is that sensitive? I'll try to reconfigure now... sweat.gif

EDIT:
I didn't disconnect the fibre cable btw, only the LAN cable and the power adapters.
*
What i mean is you break it when you try to move it (low possibility though...) Erm... Why don't you try this

http://unifi.athena.my/downloads.php

follow the steps inside and try whether you can connect to unifi straight from your pc to BTU, bypassing the router. Note that the guide is meant for testing and is not well programmed. Not suitable for long time usage. Just testing. Try it see how. My router here restart 3~4 times a day... because stupid router keep disallow my housemates to connect, they've been restarting it as they can't connect since a while back. ==
JoBigShow
post Sep 21 2011, 03:01 PM

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QUOTE(IwanAGP @ Sep 21 2011, 02:53 PM)
What i mean is you break it when you try to move it (low possibility though...) Erm... Why don't you try this

http://unifi.athena.my/downloads.php

follow the steps inside and try whether you can connect to unifi straight from your pc to BTU, bypassing the router. Note that the guide is meant for testing and is not well programmed. Not suitable for long time usage. Just testing. Try it see how. My router here restart 3~4 times a day... because stupid router keep disallow my housemates to connect, they've been restarting it as they can't connect since a while back. ==
*
I treat the optics cable as gingerly and possible. nod.gif

Here's a quick shabby snap of the BTU:

user posted image

I can make phone calls from the phone, doed that means the optics are fine?
from the pic above, the LAN 1 LED doesn't light up, I try to use different LAN cable other than the default one, still can't connect to the BTU
Evirober
post Sep 21 2011, 03:11 PM

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Guys, am planning to upgrade my current router. Just wondering if anyone is using the MicroTik 250GS with TL-WR841ND ? Thanks
SUSnatzakaria
post Sep 21 2011, 03:21 PM

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Question:

Is it possible to relocate the IPTV box and instead of using the cable transmit it over wifi?
If so how?

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