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Unifi Official TM UniFi High Speed Broadband Thread V12, FREE Installation & 1-month subscription

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rattan
post Oct 21 2011, 01:12 AM

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QUOTE(Godlike war @ Oct 21 2011, 12:47 AM)
+1

plus

i been 2 years p1 customers

never ever statisfied with internet connection provide by p1*due to my area only support p1*

after change to unifi
my net surfing like magicall
now i know torrenting+watching youtube 1080p

before this no need to say la how worst!
  icon_rolleyes.gif
*
Wired connection is always way more stable then wireless. Not to mention if on optic fiber connection. Way.more stable then any other connection.
rattan
post Oct 21 2011, 01:47 AM

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QUOTE(khalpowers @ Oct 21 2011, 01:13 AM)
walaweyy...ping to sg server 250...speed test also slow..but download from foreign server thru filesonic still consistent @600++ kb/s..then ok lahhhh..
*
SG servers mostly gaming servers. Other then that nothing much. So don't care much.
rattan
post Oct 22 2011, 12:35 AM

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QUOTE(RageWeaver @ Oct 21 2011, 11:51 PM)
if we want to use the phone we need to turn on the router and btu 24/7?...
*
Not router but the BTU alone will do.
rattan
post Oct 23 2011, 01:50 AM

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Aiyo internet slowdown only all come here and start posting here. So many all complaining abt internet speed. Looks like this thread has become a place to release all the anxiety over the connection quality. Haha
rattan
post Oct 23 2011, 11:59 AM

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QUOTE(doublef @ Oct 23 2011, 09:34 AM)
i register last wednesday, then on saturday 6pm TM try call me and cannot reach. And they send message

Dear Our Valued Customer

Please be informed that our attempt to contact you has been unsuccessful, however we need to confirm on your UNIFI installation appointment date. Kindly pick-up our call from 0322465000.

Thanks You - TM UniFi Centre
will my installation will be delay? i try to call them using support number but cannot reach. my call on hold always...
*
They will call you back. If they dont PM me your Order number I can help you out.

Thanks


Added on October 23, 2011, 12:22 pmKL (TM Server)
user posted image

Singapore
user posted image

This post has been edited by rattan: Oct 23 2011, 12:22 PM
rattan
post Oct 23 2011, 01:10 PM

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QUOTE(ViRaViRa @ Oct 23 2011, 01:04 PM)
Don't be bothered. Same thing happened to me YESTERDAY. They called on Wednesday but I did not pick up. Then they called again on Thursday. This time I manage to pick up. They confirmed my appointment on Saturday 9:30am (yesterday) as if I am going to lock my house and run away.

Then Saturday came. I waited from 9:30am to 1pm but nothing happened. Unfortunately their Customer Service is off on Saturday. Couldn't wait anymore (because I am suppose to work on that day), so I left to work.

Sharp at 1:35pm the person from UNIFI called. He said, "sorry, lambat SEDIKIT".  mad.gif
Reason given was because he had another 2 places to go. Then why fix appointment at 9:30am if you have something else to do at that time?

I asked to cancel installation. This is 2nd time happening. 1st was when I installed for my office. They fixed appointment at 12pm but came at nearly 5pm when the office was closing. I end up sitting at the office until nearly 9pm because of them.

These F***ers.....haih.....but when I pay late, the next day they already call me asking for money  doh.gif
*
Relax bro... understand how it feels.
Its Sunday, pop a chill beer can and just relax wink.gif
rattan
post Oct 24 2011, 01:41 AM

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QUOTE(blackorange @ Oct 23 2011, 10:09 PM)
is it normal for the IPTV to occasionally hangs? VIP5, no download.
*
Very abnormal
rattan
post Oct 24 2011, 07:23 PM

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QUOTE(logit85 @ Oct 24 2011, 12:20 PM)
TM Unifi Huawei HG850a Dismantled Video
watch out

*
Done that quite a while ago.. didnt video it though ... blink.gif
rattan
post Oct 24 2011, 09:04 PM

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Today I realize the connection is way better.
Torrenting can get me 2.2MB to Taiwan/China.
rattan
post Oct 25 2011, 03:56 AM

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QUOTE(wcypierre @ Oct 24 2011, 10:51 PM)
At all, better take good care of your Fibre Optic, I just broke mine(animal bite it) and had to pay 150 for it =.=.
*
QUOTE(dollymaniac @ Oct 24 2011, 11:21 PM)
what kind of animal bite it?hahaha...
*
Rat usually. I had several customer had the same issue after weeks installing Unifi.
rattan
post Oct 25 2011, 09:07 PM

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QUOTE(leaF @ Oct 25 2011, 06:49 PM)
how to apply for email billing? I already login to MyUnifi and click on email .Hear from my fren there is a minimal charge for the physical bill and the security around my house is not that good . Prefer to get my bill online and terminate the physical bill to my house.
*
By default its by e-mail. Unless you instructed TM to send paper bill.

Take not that for paper bill RM5 is charged monthly.
rattan
post Oct 26 2011, 02:42 AM

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QUOTE(klseet @ Oct 26 2011, 02:18 AM)
TP-Link TL-WR1043ND

[attachmentid=2503856]
[attachmentid=2503857]

http://klseet.com/index.php?option=com_con...=115&Itemid=106

Yes, after waited for soooo long  sweat.gif , finally it's here!  biggrin.gif

Both internet & IPTV no problem, still testing, stay tuned .....  icon_rolleyes.gif
*
This is really a good news.

Keep up the effort. rclxms.gif
rattan
post Oct 27 2011, 06:17 PM

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QUOTE(simpsom @ Oct 27 2011, 04:08 PM)
Anyone install unifi without tv before lately ? The operator called me and insisted that I must have tv during the installation or else the contractor can't start their work.
*
It is in the installers SOP contract now, if customer dont install the IPTV they wont get paid for the installation. So they have to install the IPTV. If not install also test it on customer premises to make sure the STB and the service is functioning as it's suppose to.
rattan
post Oct 28 2011, 07:46 PM

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A huge lorry banged the Unifi poll behind my house. Bringing down all the fiber and copper cables to the ground.

Surprisingly TM came and fixed the issue within 24 hours. Lucky the cable didn't snap. However there is some slight damage to the cable.
rattan
post Oct 29 2011, 05:59 PM

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Just received my TL-WR841ND, time to install it and test it out. smile.gif
rattan
post Oct 30 2011, 11:22 AM

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QUOTE(MEngineer @ Oct 30 2011, 11:00 AM)
This is my experience with my first unifi downtime. The problem is cannot stabilize the link and auth on btu. Called unifi center on Friday night at 7pm and went through the whole process bla bla bla. At 12am same day the problem was solved quite impressed. The reason of the problem was at their server.
*
Looks like TM is sometimes quite efficient. Issue solved the same day. rclxms.gif
rattan
post Nov 1 2011, 03:22 PM

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QUOTE(warlove3 @ Nov 1 2011, 11:48 AM)
did anyone have their unifi installation less than 2 hours?? =)
for landed home of course
*
Mine was done in 30 minutes tongue.gif
rattan
post Nov 1 2011, 06:22 PM

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QUOTE(ZeneticX @ Nov 1 2011, 06:09 PM)
my unifi jz done installation at 4pm jz now, speed is fine.although moments ago i got minor dc.

jz now i went to check my online account to confirm evrythg, y got bill stating RM67.68?
*
Prorated maybe.
rattan
post Nov 1 2011, 07:00 PM

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QUOTE(ZeneticX @ Nov 1 2011, 06:33 PM)
meaning?

it stated usage since 13/10/2011, in which my unifi isn't even installed that time.and the amount is under data
*
U have to call TM and clarify things with them. I cant help you since you applied online. sad.gif
rattan
post Nov 2 2011, 02:44 AM

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QUOTE(warlove3 @ Nov 1 2011, 09:46 PM)
LOL...weird case on my unifi, everything installed less than 1 hour, and what happened is not the cable, BTU, router but my account got problem... =.="

current using streamyx account to online via the BTU
*
Online via BTU means yr router got problem

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