Feb 27 2012, 08:09 AM
QUOTE(cheahcw2003 @ Feb 26 2012, 11:59 PM)
Been using Citi bank card for > 15 years, Citibank never offer me as well. I called the Customer Service and they said only Marketing Department can invite the customer for BT, when i ask if i can talk to Mktg department direct, was replied that we cannot call Mktg dpt direct and only Mktg dpt can call us, like hidden operation....why they make it so secretive?
yup broi am tottaly dissapointed with citibank on this matter
i too, have have been a long term cust with citibank spending a lot ..
yet i was not offfered the 0% bt which i also needed a few weeks back .... at the end had to withdraw some shares to completely settle my outstanding Bt ...
Al least i am debt free now but .... i hate citibank
so plan to cancel the card as i feel a biased feeling..
maybe fax them a cancellation with the reason unhappy with the double standard practises?
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