Hey guys... Guess what happened to my Gen 2 today... The airbag just burst all of a sudden when I was trying to find parking LOL! It cut my finger a bit and there was loads of smoke inside after it burst.

I am really disappointed by the quality of the car to be honest. How can this happen!! I am grateful to be safe and sound after this accident.

Just a Proton Story of the Day

ur car produced on which year?

how old is your car actually?
if it's old and u didn't recheck it regularly....it could either didn't deploy at all or like your case...pre-mature eject
most ppl dn't really care checking it since it's expensive
it's not the brand's fault...it's our fault for not checking it

This post has been edited by MR_alien: Aug 6 2011, 08:54 PM

why you didnt bring your gen2 for checking and parts replacement few months back? Proton got issue call back for proton gen 2 and savvy which have some issue on steering that might cause air bag suddenly pop out and hon faulty.

This post has been edited by rifles: Aug 6 2011, 08:55 PM

I think it's 2005...

Since 05-06 like that... But I just sent it to Proton for service the other day... Don't think the check was done...

Ts, last time u kena recall to chg "clock spring" or not ?

Oh really? Did Proton issue a Gen 2 recall?

yes bro, recall has been made last year i think.

I don't think so... They just serviced my car by just changing the oil usually

---

Added on August 6, 2011, 8:58 pmBut now that it has happened... Will they still entertain me?

This post has been edited by rickyro: Aug 6 2011, 08:58 PM

http://paultan.org/2010/10/08/proton-gen-2...r-clock-spring/

Do read it here bro.

ya.they got issue the recall for that "clock spring" .Even newspaper and lowyat.net got, too bad my gen2 is not in the list,you can check at proton website last time by key-in your car chassis number.

Too bad... I wasn't around that time...

thn it's quiet old
and no ...proton dn't do the checking
because they also know it's expensive
if u really want to check...if they found have problem....would u replace??...it's very expensive
so that's why most ppl will just leave it like that..leave it to luck

This post has been edited by MR_alien: Aug 6 2011, 09:00 PM

Oh, so even replacement of the clock spring will be at my own cost?

Bottom line it is not the consumer's fault.

this one u can try your luck at proton SC...if still ok...they will exchange for free
since ppl above said have recall

just made a call to proton and they said they will do it for me FOC

it is actually
if the airbag is install in good condition...no recall...no problem
if it pre-mature deploy and didn't deploy at all
we could only blame ourself for not checking and replacing it regularly
if i'm not wrong airbag have an "expire date" as well...after 2 year(i think)..need to replace already
and it's RM2k each....do u want to replace it??
which is why SC didn't check it...and we just leave it....leave it to luck...if lucky, it will deploy when accident despite after the 2 years

---

Added on August 6, 2011, 9:10 pmincluding the airbag???...thn good...go for it

This post has been edited by MR_alien: Aug 6 2011, 09:10 PM

I hope so... Will bring it for a check on Monday

Replace or not, pay or not, it is the customer's choice but it is the service centre's duty to inform.

The airbag problem of older Gen2 is known problem & Proton already announced the recall for 2008 and older models.

http://www.mmail.com.my/content/51622-gen2...o-recall-proton

Read my case;

http://forum.lowyat.net/topic/1636137/+1060

ya..this one got recall
but other brand like toyota and perodua sometime also got inform
but their user also didn't replace it cuz it's expensive and got report also it didn't deploy or pre deploy
each is around 2-2.5k each for p1 and p2...toyota ones are more expensive
which is why car theft like to steal it

did they repair your Gen 2 FOC?

Now we are talking about Proton. Expensive or not, it is up to the customer to judge although for Gen2 it should be replaced for free.

Every 2008 & older Gen2 sent to Proton authorized service centres for car service, the airbag problem checking/replacement should be in the checklist. Otherwise we expect to see & hear more of this problem.

Of course there are customers that never send their Gen2 to authorized service centre for car service after warranty period, but this is a separate matter.

I just sent my car for service just over a week ago at Proton Service Centre. They only did some regular maintenance

That is why Proton is not doing good enough to prevent more of such cases from happening on loyal customer's Gen2 (sending their car to authorized service centre despite warranty expires).

They just got to do a good job for me then...

Conclusion : proton quality=LOUSY

2~2.5k is cost for replacement dual air bag?
how about if i just ask them to check? will be charge ?

Not too sure. Will keep you guys updated on Monday

its actually 10year and not 2 year

Actually i went to PSC once the recall is announced and they noted my car's details and told me that they need to order the part,once it arrived they'll call me to get it replaced but they didn't call me even after 3 months plus of my last visit.

During the 4th month,my airbag deployed by itself.

I guess for my case it's different from urs because i've already went to PSC and they've key-in my claim for order the part but my airbag successfully deployed by itself before they call me.It's clearly their fault.They have nothing to argue other than just replace all of the involved parts for free of charge.I didn't pay anything.

Since u didn't notice the recall and u've called a 3rd party mechanic to remove it,i'm skeptical whether they'll do the claim for u but i would just advise u to try talking with them.Gd luck.

I think u should blame on u first because u didn't even knew about the recall,it was on news,papers and few local automotive web/blog/forum.If u notice it,im sure u've voice it out on ur last service or get it done months ago.2ndly the mistakes on PSC as well for not being concern enough to check through.

Did your steering cracked once the airbag was deployed? If I were you, might as well install a steering without airbag. Other cars... airbag saves life but this... It might take away your life. Imagine the airbag being deployed when you're cruising in the middle of the highway. Seriously dangerous.

This one so scary.. , sometime 10000:1faulty we cant avoided, depend on luck.

I don't think ur suggestion make much sense.
It has been reported through the mass media that the clock spring (airbag rotary coupling) need to be replaced and TS unfortunately not aware of that.

Then how about those Persona/Saga BLM/Exora/Myvi users with airbags equipped?
Anything with defect need to be changed, apply to this case as well. Changing to steering wheel without airbag will not solve the problem.


Other brands did recalled their cars as well for quality issues, we couldn't blame the manufacturer if owner did not return to rectify the problem.
To TS, I'm not pushing all the blame to you as you not aware of the news but sometimes bad luck does happen and unfortunately it fall on ur head this time.

If it just clock spring + steering airbag alone, the cost of the 2 spare parts won't be above 1.2k.
The driver airbag alone only cost around RM950 in retail price, after discount it will be less than that.

If the service centre advisors kind and smart enough, they should be able to help you claim the parts.

have u ever been behind the steering wheel of BMW tat his driver airbag deploy?

this is fate, not design flaws

every car manufacturer designing a car which is safe until god want to show what he can do.

I was lucky enough that the plastic didn't hit other parts of my body. I think the airbag deployment was fine. I hope that my case is justified by proton and will give me a full repair to it. If not, I'll just install a racing steering with a horn and that is it

This post has been edited by rickyro: Aug 7 2011, 02:50 PM

There are so many possibility of how an accident occurred due to the impact direction.
Will steering wheel crack or bent? Does the legs of drivers actually bang the dashboard lower, steering shaft?

I guess you don't really know the car design well, and I dun think u shouldn't comment much by just doing some simple reading.

To TS, even new airbag/rotary coupling won't cost much, roughly 1k with installation?
Your life is worth more than that. You will appreciate the airbag if it deploy for good reason in the future. It may save your some teeth, a scar on the face, etc.

sent back to branch

It's all in the design of airbag to have a weak seem where it will split and break for the airbag to deploy, this applies to all airbag in all cars.

Please note the extremely short time frame that the airbag must deploy to offer it's protection, hence the force is great and given the method of deployment, plastic parts will fly...

Airbag is considered as a secondary safety feature, hence it's the last hope , a few cut on ur face is consider less damaging than a crack skull.