I received a call from 603 5882 4388, on 9 Feb 2018, 1:03PM, from a female staff of Hong Leong bank with an email kasturik@hlbb.hongleong.com.my that says a person transferred a sum of RM 1057.72 into my account from Maybank accidentally on 2 Feb. The staff request me to prove this money belongs to me or else the money will be transferred back to this said person.

I called her back at 1:38PM, because I have some serious question:
1. does this person has a prove that this transaction is non-genuine?.
2. Why do I have to prove the money in my account is mine? Shouldn't this said person have to prove otherwise?
3. If a person has to start providing evidence for money in his account or otherwise the bank has the right to move the money without acknowledgement from the owner, isn't it breach of privacy and right?
before I finish my sentences, she heightened her voice and says "Can you prove or not? otherwise the money will be transferred back"
This is a very unprofessional behavior from the bank staff.
So, in the case that I lost the transaction record, any sender has the right to request money back from the account they sent to?
So, readers, the money in your bank account does not belongs to you, the bank has the power to move it anywhere they want, you have to be able to prove every single transaction, who keeps this kind of record? is it even practical?

So, can I start claiming back all the money i transferred out are not valid transaction? it is up to the account owner to prove otherwise?

I posted and the bank responded, they say they will check.

the phone nombor is from HLB, so i believe its not a scam. (but i didn't even think of it). thanks for the inputs.

FYI: I found the transaction record, and sent as prove to this bank staff. Cause she tell me to show the prove today. I was furious when she raised her tone.
Couldn't believe bank can do such at thing.

Wait what? They can even mask their phone nombor as bank phone nombor? I think cybpsych reply is quite useful. To escalate it to BNM. But im not sure about the steps. The staff even mentioned "this order is direct from HQ". Funny shit…

What i did was share on public portal, fb. Anyway, they responded to me on fb. But they did request my phone,ic,acc nombor, through fb. I will see what justification they come up with later.

OK, i checked my bank account
Available balance is short of 1057.72 compare to equivalent balance. I think this said amount of money is really held by bank currently.

I have no idea they can do that. (the money transferred is 9 days ago)
Guess I need to go to the bank.

On another note, does that means i can start buying things from Mudah.my, then tell bank its accidental transfer. so they can return the moneyto me? -__-

Personal.

Yes, he bought something from me. I emailed the proof to the banker who "threatened" me… i was very "dulan" with her attitude. I even got the website to give me the buyer's phone nombor, they gave it to me because dont want trouble. Initially they mention bla bla bla PnC… then i say, ok, i will just show my whole account to the bank n authority. Then they gave his nombor.
I called him, he say he wasnt sure if he will get the item, so he told his bank to cancel the transaction. (And i delivered him the thing on the same day)
After a week+, bank called me to verify this money, and instantly want me to show proof. Of course i was furious. I was totally clueless at that time, but my thinking was " a week ago?!!
WAIT! dont you fucking touch my money, what claim? Show proof, its my account!!" 😕😕😕