Yes BM can expedite whether HP, HL, CC, PL.. and even.. they can put a good recommendation on your loans

calling CS will take time because CS need to forward report to relevant department and so on.

Went over to home branch to talk to the BM. He said he cant do anything as CS will need to pass fo relevant dept to verify and check. He said got 4 customers face same issue before this, and longest is 2 months to reimburse. Seeiously wtf. And lastly he said there is some glitch on M2U today thats why. Zzzz i gonna shift all my funds to other banks then. Shitty response

Foreign inward TT usually takes how many days to receive?

guess your home branch BM is not kind and helpful enough. for me i will not hesitate to close and move all my money to other banks

2 months seriously?

Yup he emphasize its subjective cause they need liaise with recipient bank as well for confirmation that funds nv got in. In the first place their CS alrdy said system said it failed

Cant close and move all out now. Need to get back my money first lol. Im sure the BM knows my rating in the bank since he keyed in my IC number into the system.

Checked with a friend working in MBB CS, GIRO refunds will be next day by 11am, but IBFT will take ages.

Disappointment. Thats all I can say.

hopefully relevant department can detect and to avoid glitches like this happen in the future

as far as i concern, mbb always have problem with delay TAC.. but this time i'm quite shocked to see glitches like IBFT happen .. quite disappoint

1 working day for some Banks

Tau awal pakai Western Union better

i am still waiting for MBB's response to me, in which if they choose not to respond, I will just liaise with BNM instead. I will make sure MBB cover the compensation of the interest/penalty for whatever late payments.

2 years back, M2U used to be the top online banking portal, but now, HL Connect took over. Much more stable, no issues, and way more efficient.

that's true.. since 2 years ago mbb have stability issue.. with delay TAC.. unable to login during peak hours like end of the month, etc.. that is why i only use their GIA.. if not i wont bother to use mbb ... only for their credit card still worth for me to continue... payment i always IBFT from scb...

so far HLB looks okay for me when they took over EON... but these few years looks ok.. SCB also quite stable .. for most of the time without any issue.

compensation of interest/penalty no idea.. hopefully BNM will give you what you want

i just lodged a report to BNM... called MBB for updates, just tell me will call me back, and never did... i am going over to my home branch to withdraw everything and shift to AFFIN for 4.5%. wasted 1 month of interest, nvm, rather than the shitty service

that is good.. boycott any banks that trouble you especially you are HNW clients they will feel a pinch in their chest

Don't think your withdrawal going to matter to them. What is say RM10m to them.
Btw you mentioned you have SCB bank account which give give free IBFT. What account is that? Is BSA entitle to free IBFT?

This post has been edited by Ramjade: Jul 13 2016, 05:51 AM

just one priority account

yes it's free

no idea for BSA...

Anyone knows if standard chartered BSA eligible for free IBFT?
Any other free SA which we can open with SCB?

It is free

Normally they will open a JustOne Personal account for you these days. MEPS GIRO and IBFT are both free for this account.

The thing is don't want to deposit rm1500 every month into the account. Practically no interest. Also I don't want to pay for atm card. So if can open a SCB account, i will close my truesavers. After all IBFT is always better than IBG.

Debit card is free, as in no annual fee at all. And you don't have to deposit 1.5k every month. You only need to do that to enable the 1% bonus interest as well as unlimited local interbank ATM free cash withdrawals. You'll be charged first for each local interbank ATM cash withdrawal and fee will be reimburse on the first day of the following month.

Nice. So withdrawal from SCB atm is still FOC right?

Yes. From own ATM of course it is free. Do however note that JustOne Personal account comes with two account numbers like AMBank True account. One is a savings while another one is a current account. However, unlike AmBank True account where both current and savings account are linked to your debit card, SCB JustOne Personal savings account is not. So every time you need to withdraw money from the ATM, you need to transfer money from your SCB JustOne savings to current first before you can make an ATM cash withdrawal.