Actually many warranty claims are overblown and raised by paranoids. Many of my friends was surprised that I can claim warranty services/repairs for KL AP sets in Spore - and is FREE and NO NEED to show proof of purchase/receipt. This happen to my Galaxy S. I bought this at Lowyat ( one of the shop - AP set ). After 2 weeks there were some issues with the bootup and sometimes cannot boot. The shop took my set and ask me to fill up my details in the warranty card ( before that it was left blank).
The guy told me, he will try to do it within a week. A week later, called him and he told me KL service center dunno how to fix it and he has to send to Singapore. A week later, call him he said not sent yet to Singapore as they need to wait for accumulation of sufficient sets to send down to save costs. He said probably another 2 weeks. When time due, call him again - this time he said still in his shop. And this guy now tell me an amazing story . He now said because I have sign up the warranty card under my name - he cannot do it. I have to personally go to Singapore to do it. What crap ~!!! After arguing with him., I gave up and just ask him courier it back to me. I went over to Spore and got it fix within 2 hours and it was free. I need not show any proof of purchase and receipt. Infact when the technician open the set, he saw SIRIM sticker and immediately knew I bought in Msia
After this experience, the same phone, I sent in again 2 more times due to flash rom bricking - again it was reflash back for me free and again I need not show any proof of purchase
SGS II ( UK set ) - send in to to check and repair the connector - again FREE. And again need not show proof of purchase
Galaxy Tab ( AP set ) - rooted and flash with cook rom - sent in to KL Plaza Berjaya flash official Gingerbread rom - FREE service
HTC Touch Pro ( AP set, bought at Subang Square ) - with cook rom - sent in to check poor GPS ; motherboard replace FOC.
Apple ipod Touch - jailbreak failure , whole phone jam. Send in to Machines ( Lot 10) - reflash rom again FREE . Again need not show receipt
HTC/Dopd U1000 : brick phone while flashing, cannot bootup, phone dead. Unit bought AP in KL - I sent in to Spore Harbour Court - motherboard replace FOC. Somemore got warning never to flash phone again
I have quoted these experiences several times - and I always say be HONEST when you send in to claim; don't try to bluff your way. The technician is smarter than you and whatever you try to hide your root/flashing , they know all your tricks
wow uncle benny, your gadgets got so many minor problems? Touch wood so far my gadgets got no issues, or im too blur to notice them.
Aug 3 2011, 11:29 AM
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