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 Viber for Android

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spetnaz
post Mar 13 2012, 02:48 PM

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My wife has been using viber with her Galaxy Tab 7+ when she is in overseas without any problems. Recently, every time she want to use viber, it ask for activation. This only happens while in overseas and this problems occurs after 1 or 2 viber updates.

How viber detects the country location in order for us to key in the correct country code? How to receive the activation code if the phone is not in roaming mode?

FYI, the galaxy tab is on digi data plan only sim card

This post has been edited by spetnaz: Mar 13 2012, 02:48 PM
spetnaz
post Mar 13 2012, 08:18 PM

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QUOTE(Viber @ Mar 13 2012, 07:12 PM)
@TSOM -
Viber uses about 0.25MB per minute of call, and usually less than 1KB per text message.

@spetnaz -
Hmm... interesting.

Receiving the confirmation code is unfortunately only possible when registering with a "real" phone number. Meaning she can use a local real phone number where she is at, use pre-paid, or even use your help to receive the SMS/phone call with the code in your home country.

But this is only a temporary workaround, let's try to find the source of the problem.

You mean the deactivation itself happens ONLY when she's abroad? If she uses Viber on that Tablet for weeks in her home country, the problem never occurs?

Is she running a Custom ROM on her device?
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Yes the deactivation happens only when she's abroad. Viber works before this while she was in China & Vietnam. The problem started on her recent trip to vietnam last 2 week. A day before her trip, we did test at home and confirmed that viber is working fine.

I'm sure that i've updated the viber when prompted to do so in the android market before the trip. Could the update was the culprit?

The Galaxy Tab is still with stock rom and unrooted. FYI, my wife only know how to use the tab. All settings, activation, rooting (other phones) is done by me

This post has been edited by spetnaz: Mar 13 2012, 08:25 PM
spetnaz
post Mar 15 2012, 12:15 PM

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QUOTE(Viber @ Mar 14 2012, 04:40 PM)
Thank you for this elaborate information!

Please contact me via Private Message and specify whether or not there's an IMEI number that appears on her Galaxy Tab settings.

Here is a short guide to find the IMEI (if it exists) - http://www.technipages.com/android-find-imei-number.html

Thank you, and I await your message smile.gif
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Ok will PM you once she's back in town


Added on March 16, 2012, 1:04 pm
QUOTE(Viber @ Mar 14 2012, 04:40 PM)
Thank you for this elaborate information!

Please contact me via Private Message and specify whether or not there's an IMEI number that appears on her Galaxy Tab settings.

Here is a short guide to find the IMEI (if it exists) - http://www.technipages.com/android-find-imei-number.html

Thank you, and I await your message smile.gif
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PM sent smile.gif

This post has been edited by spetnaz: Mar 16 2012, 01:04 PM

 

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