It would not be immediate support, as it is free email.

http://help.yahoo.com/l/us/yahoo/edit/form...rd/edit-22.html

It takes sometime and they will ask you all your information, all information is related during the registration, just provide them as much information as you could.

I managed to get help from them, it is a painful process, thus I decided to move to Gmail. Btw, do remember to change the password to a tighter security. Include symbol, capital, and number. Eg: P@s$w0rd