FYI i sent my SGS2 for warranty claim to sme and can share the experience
QUOTE(waveweaver @ Jul 19 2011, 11:59 PM)
Yes had to flash back original stock rom and dont forget to shove the mighty jig to reset ur rom counter.
IMHO...no need to reset counter...i sent mine ,already flash couple of time and flash back to custom rom.when i received it back samsung technician already reset the counter for me (or it just new mobo so by default the counter is zero).remember samsung give free unit to cyanogen mod to develop custom rom based on SGS2,so what is the point they do that if they won't accept unit with custom rom and meant for never to be flash.
QUOTE(dhouseng @ Jul 20 2011, 06:15 AM)
hey guys wanna ask how long does samsung take to send the e-warranty SMS? I bought my ori s2 2 weeks ago until now haven't receive any sms from samsung.
in V8 already mention this.u can contact samsung and fax the receipt.at least that is what i remember...
QUOTE(waveweaver @ Jul 20 2011, 07:08 AM)
I also had the same situation. I went back to the shop and the sales person said no need to worry about the SMS from Samsung.
If anything happen within the warranty period, Samsung will honoured it without problem. Or they said just bring to the shop and they will sent in to Samsung.
again from my experience,samsung staff straightly know whether the unit is SME or not from the sticker on the battery and inside the phone. in my case, i didn't fill e warranty form and the purchase date on my receipt is mistated (beyond the date i send for claim) but yet samsung still honor the warranty.
i can conclude samsung SC is very attentive and i would rate 5 star if they can improvise notification system (like mine already done in 1/2 day but i only knew after 3rd day by calling them myself) and PR for some their counter rep (one particular like emotionless aka robot.never smile,never look at u when talk and only say short and concise word but she work fast)