QUOTE(tkyong1 @ Jul 25 2011, 10:24 AM)
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hi guys,
Bought my persona SE in Mar 2009.
Now, 2 years 3 months, 48000 km, got extended warranty by Proton to 5 years / 175,000 km.
Keep perfect service record, every 5,000 km at Proton SC.
Incident:
21 July 2011:
while driving on NKVE, my SE suddenly losing power, shaking badly, park at road side, tried start, engine die off immediately after start with rattling sound in engine bay.
what made me very angry was, i called Proton i-care, the line was not available, it keeps saying the number that i dail was not available. End up called Proton SC at SS14, they arrange tow truck immediately. Proton i-care...listen carefully..you suck...when i need you, you were not there...useless.
call tow car, sent to Proton SC at SS14. Service Manager checked, found:-
- no compression in cylinder #1;
- open engine found one of the valve was broken;
- need to replace the whole cylinder head;
- if "bayar sendiri" cost = RM4k - 5k;
- of course claim extended warranty lah...still waiting for approval......
My View:
this is the first time, driving numerous cars for the past 20 years, encountered such serious problem, broken valve, got to replace the cylinder head. The most sad thing is this is a brand new car. I keep perfect service records, no one notice the problem in every service, i wonder why?
any of you have the similar problem?
i am concern after repairing will have continuous problems...really headache....losing confident on my persona already...

I'm afraid of this too. Tata why I was planning to stick by the Eon SC for the remaining EWP. I don't want to go outside service my car save a few bucks thn later engine problem. I bought mine not too far frm urs around aug 09.
My car died on LDP 7am on a Monday morning. I caused a huge jam. My engine jus died mid way going up the flyover. My Eon service expired. But lucky thing don't hv to get all those Eon or aam already. Insurance company gives free toll services! My thn Tokiomarine had the bug ass carry car type rather thn the drag one.
Problem with my car? Stupid crank switch started or some shit.
The engine on another note has allot of problems. Try googling it out. Allot of minor defects which would lead to huge mulfunctions later on.
If u guys got EWP try to stick to it.