Bought a SE Xperia Arc S (Original) from your shop recently.

The salesperson just gave me the phone to check without giving any tips or guidance.

I asked for a free screen protector and the salesperson was not interested at all in letting one go for free. The only free gifts I got were a cheap card reader and a pouch and that's only when I asked for them. That's still quite alright since free gifts are not a 'must', Still, pretty bad for not giving something that is worth relatively insignificant considering the RM1.3k I'm paying.

To make matters worse, I have recently found out that the Xperia Arc S comes with a screen protector. I did not know this during the time of purchase and the salesperson did not tell me about it when I asked for the screen protector and adamantly insisted that I will have to pay RM20 for the protector.

Also, the warranty card by Dynamics isn't stamped by the salesperson. I'll need clarification on this.

So while this seller may be reliable in terms of getting your phones, customer service is below average and in my case, dishonest.