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Samsung [WTS] Directd's Samsung Store (SME), S7 Edge, Note 5, J7, A7 - full range!!

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wgpictures
post Sep 30 2014, 03:09 PM

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168 posts

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Bought from them, 3 months screen spoil, bring in for warranty, 5 weeks only come back. Worst part is in between, one day delay one day, call they tell you done already, but have to wait two more days still only can collect. One excuse after another. Phone cheap not to say cheaper by RM1k also, not very worth it la in my opinion. Better buy from local and original set, with local warranty.
wgpictures
post Sep 30 2014, 05:18 PM

Getting Started
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Junior Member
168 posts

Joined: Jul 2010
Finally true colors showing, directd, there were previous discussion to say that they remove and ban users from commenting negatively. They came into the forum to defend and say they do not do such a thing but always only try to improve. Today, I experienced it myself, they have just banned me from their facebook for posting and remove my comments so that their other users does not get to see it.

Beware, this shop is getting more and more dodgy by the day. They close up every clients who complaint to them. I have yet to collect my phone. I will go and collect it soon and post up more horror stories and experience with them.

Its really more worth it to pay a few hundred more for local set. This shop is really not worth your trouble and money even if the phone is just 1 dollar.
wgpictures
post Oct 24 2014, 06:32 PM

Getting Started
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Junior Member
168 posts

Joined: Jul 2010
Ok, they rectify their mistake. I am fine with that, that's called customer service, it is ok to screw up but don't screw up further and rectify. They did something good to me and to be fair, I have to give them thumbs up!

 

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