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 Your One Stop iTunes Troubleshooting Centre v2, How-to-do guides, backup, tips & tricks!

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gundamalpha
post Jul 12 2011, 03:53 PM

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QUOTE(davidgary73 @ Jul 12 2011, 03:46 PM)
Change the current iTunes acc password, remove all billing and credit card informations.

That's pretty much the closest thing you can do as in removing her iTunes.

Cheers
*
Thanks. Seems like there's no way to remove it from the account sad.gif

So it means the iTunes will forever be occupied with 1 device u can't have access anymore right?
TSdavidgary73
post Jul 12 2011, 04:01 PM

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QUOTE(gundamalpha @ Jul 12 2011, 03:53 PM)
Thanks. Seems like there's no way to remove it from the account sad.gif

So it means the iTunes will forever be occupied with 1 device u can't have access anymore right?
*
Yes. As soon as you change the password in your iTunes account, the stolen iPhone will not have access to your iTunes acc.
~funeralofheart~
post Jul 13 2011, 06:57 PM

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Hi .. I using iphone 4. a while ago I was insatlled siwrly mms. when finished installed dat applications suddenly its reboot and stuck at apple logo. now i want to restore it using iTunes. when i connect to iTunes, iTunes prompted me to restore and update. since mine was at&t set , I do not think it necessary to update the ios 5. (because I heard ios5 still not stable for at&t sets). so how do I restore back to original firmware without any update?TQ
yezhacolic
post Jul 13 2011, 09:34 PM

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QUOTE(~funeralofheart~ @ Jul 13 2011, 06:57 PM)
Hi .. I using iphone 4. a while ago I was insatlled siwrly mms. when finished installed dat applications suddenly its reboot and stuck at apple logo. now i want to restore it using iTunes. when i connect to iTunes, iTunes prompted me to restore and update. since mine was at&t set , I do not think it necessary to update the ios 5. (because I heard ios5 still not stable for at&t sets). so how do I restore back to original firmware without any update?TQ
*
5. iPhone Stuck At Boot Logo (credit: nokia2003)
Q: I'm stuck at Boot Logo. How to solve?
A: For those of you who have who accidentally click or did a "Reset All Settings" or "Erase All Content and Settings" or stuck at boot logo for a long peroid of time, please refer to the steps below to restore your iPhone: *Please download the firmware to your desktop before you proceed.

1. Make sure the iPhone is not connected to the computer.
2. Close the iTunes application and re-open it again.
3. Plug the usb bit to the computer
4. Hold the "home" button of the iphone
5. Now plug the dock connector bit to your iphone (without letting go the home button)
6. Await for further instructions on the screen and then release the "home" button.
7. Hold shift and click restore for Windows users and select the firmware. Hold Alt/Option button and click Restore for Mac users and select the firmware.
*For 2G iPhone, after restoring your firmware, you need to jailbreak and unlock using Pwnagetool or Quickpwn to have a full function phone.
*For unlock 3G iPhone, you can jailbreak your iPhone if you choose to.
Source
yeahh
post Jul 14 2011, 10:17 AM

Not enough stars :(
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would like to add this

Q: I have album artwork for my songs but when the song is playing and i go to sleep mode and 'un-sleep' the artwork doesn't show on the lock screen. Once unlocked, album artwork will only show.

A: Do a soft reset on your phone. It should show after that. Soft reset = power button + home button.

It's called soft reset right?
kamazaki
post Jul 14 2011, 11:17 AM

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hi my iphone 3gs having this no sound problems since when i started to use an ear phone to listen to my favorite music. I have restore the firmware using itunes but yet still no sound coming out from it, but perfectly ok when i jacked in my ear phone, i can hear locking sound keypad sound all back to normal...anybody can help me out how to fix this problem?
1. should i change the speaker at the bottom?
2 should i change the audio jack inserts?

yezhacolic
post Jul 14 2011, 09:08 PM

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QUOTE(kamazaki @ Jul 14 2011, 11:17 AM)
hi my iphone 3gs having this no sound problems since when i started to use an ear phone to listen to my favorite music. I have restore the firmware using itunes but yet still no sound coming out from it, but perfectly ok when i jacked in my ear phone, i can hear locking sound keypad sound all back to normal...anybody can help me out how to fix this problem?
1. should i change the speaker at the bottom?
2 should i change the audio jack inserts?
*
My guess is on headjack. Could not confirm without any testig thou.
kamazaki
post Jul 15 2011, 11:04 AM

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QUOTE(yezhacolic @ Jul 14 2011, 09:08 PM)
My guess is on headjack. Could not confirm without any testig thou.
*
you do repair iphone? can we meet up then you can check it out.. thumbup.gif
FADIL FLHR
post Jul 17 2011, 04:02 AM

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I got 2 Problem with my Itunes...
1 Problem - Always Pop Up At Start "An Unknown Error Occurred (-50)
2 Problem - Cannot Log In Itnues... "An Unknown Error Occurred (1008)

Hopely can somebody help me...
I Using Mac now...
davinlicious
post Jul 17 2011, 09:34 AM

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my problem is
why i cant back to my FB menu while i try to check in via ip4
please help
thank you
p/s: i press and press back button but no respond cry.gif

problem solve sweat.gif

This post has been edited by davinlicious: Jul 17 2011, 04:37 PM
~funeralofheart~
post Jul 17 2011, 10:32 PM

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I have two iphones. how I want to restore application from 'A' to b iphone to 'B' iphone using iTunes?
greenlp_87
post Jul 18 2011, 12:01 AM

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QUOTE(~funeralofheart~ @ Jul 17 2011, 10:32 PM)
I have two iphones. how I want to restore application from 'A' to b iphone to 'B' iphone using iTunes?
*
just backup ur apps and all of ur data on ur iphone A using itunes and then connect ur iphone B and restore it when the message pop up that u have restored data n whether u want to restore it to this iphone(iphone B) or u want to set iphone B as a new iphone... biggrin.gif

This post has been edited by greenlp_87: Jul 18 2011, 12:02 AM
yvonnesoo
post Jul 18 2011, 12:01 PM

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any1 know where to retrieve ios update file? i click the option for download only for the ios4.3.3 firmware on itunes so that i can upgrade my phone whenever i'm free. but when i open my itunes again, the dl file not showing at the download area. before tat, it showed that it's completed. in this case, the dl file is save inside my pc or nt?
greenlp_87
post Jul 18 2011, 12:09 PM

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QUOTE(yvonnesoo @ Jul 18 2011, 12:01 PM)
any1 know where to retrieve ios update file? i click the option for download only for the ios4.3.3 firmware on itunes so that i can upgrade my phone whenever i'm free. but when i open my itunes again, the dl file not showing at the download area. before tat, it showed that it's completed. in this case, the dl file is save inside my pc or nt?
*
Firmware files have an .ipsw extension and can be found at the following locations:

On Windows XP :
Documents and Settings\<User>\Application Data\Apple Computer\iTunes\iPhone Software Updates

On Windows Vista/Windows 7:
Users\<User>\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates

On Mac:
~/Library/iTunes/iPhone Software Updates

biggrin.gif biggrin.gif
yezhacolic
post Jul 18 2011, 12:10 PM

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QUOTE(yvonnesoo @ Jul 18 2011, 12:01 PM)
any1 know where to retrieve ios update file? i click the option for download only for the ios4.3.3 firmware on itunes so that i can upgrade my phone whenever i'm free. but when i open my itunes again, the dl file not showing at the download area. before tat, it showed that it's completed. in this case, the dl file is save inside my pc or nt?
*
Download update now available for IOS 4.3.4 only. Further it wont save your downloaded file. You will need to plug in to iTunes will downloading the ipsw, and automatically update your iPhone IOS after done.

If you wish to save stock firmware, download from here.
IOS 4.3.4 Download

yvonnesoo
post Jul 18 2011, 02:35 PM

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QUOTE(yezhacolic @ Jul 18 2011, 12:10 PM)
Download update now available for IOS 4.3.4 only. Further it wont save your downloaded file. You will need to plug in to iTunes will downloading the ipsw, and automatically update your iPhone IOS after done.

If you wish to save stock firmware, download from here.
IOS 4.3.4 Download

*
the problem is when the time i download update is still ios 4.3.3. once finish download, it still have the file on the itunes download corner. during dl, i opt for download file only without auto update my phone because i tot of updating it later. i accidentally exit my itunes, and when i go in itunes again, the download corner for my ios4.3.3 didn't show already. thn itunes pop up their recent ios4.3.4 release.

so is that means the ipsw file i dl earlier is deleted or still remain on my pc?
yezhacolic
post Jul 18 2011, 02:37 PM

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QUOTE(yvonnesoo @ Jul 18 2011, 02:35 PM)
the problem is when the time i download update is still ios 4.3.3. once finish download, it still have the file on the itunes download corner. during dl, i opt for download file only without auto update my phone because i tot of updating it later. i accidentally exit my itunes, and when i go in itunes again, the download corner for my ios4.3.3 didn't show already. thn itunes pop up their recent ios4.3.4 release.

so is that means the ipsw file i dl earlier is deleted or still remain on my pc?
*
Even you manage to download 4.3.3, no use for you already. As Apple has stopped signing 4.3.3. You can only restore to 4.3.3 IF you have 4.3.3 shsh saved via Cydia.
yvonnesoo
post Jul 18 2011, 02:45 PM

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QUOTE(yezhacolic @ Jul 18 2011, 02:37 PM)
Even you manage to download 4.3.3, no use for you already. As Apple has stopped signing 4.3.3. You can only restore to 4.3.3 IF you have 4.3.3 shsh saved via Cydia.
*
means in that case it's nt possible to even update am i right? my phone is on 4.1, plan to update to 4.3.3 only. not interested on 4.3.4 sad.gif
yezhacolic
post Jul 18 2011, 02:48 PM

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QUOTE(yvonnesoo @ Jul 18 2011, 02:45 PM)
means in that case it's nt possible to even update am i right? my phone is on 4.1, plan to update to 4.3.3 only. not interested on 4.3.4  sad.gif
*
Yeap, you are on the right track. Should have update your IOS last few days ma. sad.gif
yvonnesoo
post Jul 18 2011, 03:14 PM

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QUOTE(yezhacolic @ Jul 18 2011, 02:48 PM)
Yeap, you are on the right track. Should have update your IOS last few days ma. sad.gif
*
doh.gif i don't haf d time ma.. i never thought apple so fast!! cry.gif neway thx for ur help.. gotta find a way to update thn.. sigh

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