I spoke to the Maybank CS. Initially there was no solution to this as she wasn't familiar with this type of account. So she requested for a call back and she did call me back about 30 minutes later.

She mentioned about the first month profit being paid directly to my savings account. The two accounts in question were placed more than a month ago and profit for the first month should have been paid sometime early this month. But the problem is the account they are supposed to credit the profit to was closed late last month. I closed my M2U Savers late last month and the first month profit was supposed to be paid into this account.

She said I should have received around RM9.80 for my 3k placement in GIA-i for the first month (two accounts with the same placement amount affected so the total profit missing is RM19.60). Not sure where did the money go. To a ghost account may be.