you can get a number from HP to direct call them to help you. after you call Customer Support Specialist,
Hewlett Packard Contact Center,
Toll Free (MY) : 1800-88-6998 (Option 2)
(SG) : 1800-278-0182 (Option 2)

after 1st time you call in, you can ask them give you a number direct call in.

my dv6 6108tx ordered on last month 25th but some bank problem,(credit card online payment verified bla bla bla~~)

Dear Valued Customer,

This is in reference to your order: SCPOXXXXXX.

We wish to advise that the standard turnaround time to schedule delivery will be up to 14 working days *(does not include public holidays & weekends) upon payment clearance date, which is on 6/10/2011 (MM/DD/YYYY) based on your order.

Should your delivery take longer than stipulated as above, please contact our Customer Service Specialists at 1800-88-6998 (Option 2).

Please disregard this message if your order is a Carepack purchase.

Thank you for choosing HP as your preferred vendor.

Thank You & Regards,

Customer Support Specialist,
Hewlett Packard Contact Center,
Toll Free (MY): 1800-88-6998 (Option 2)
(SG): 1800-278-0182 (Option 2)
Email: hp.order.fufillment@hp.com

not yet, maybe tomorow or few more day, i don't know because the tracking 3 shiped item is only show the laptop is go to kl other is custom clearen.

this is the 1st email i recieve. 2011/5/30 (after 5 days i ordered)

Hi Customer,

Please be informed that HP been notified of your credit card transaction has been declined by bank thus your order unable to proceed. To avoid delay of your order processing, kindly please contact your credit card issuer bank for further details of the decline reason.

The order will automatically cancel in the system if there’s no successful transaction made within 14 working days from the date order is placed.

If you wish to proceed the order with other credit card or other mode of payment, please contact HP at 1800 88 6998 option 2 to speak to our order support team or email to hp.order.fufillment@hp.com.

Thank you for supporting HP products.

Thank You & Regards,

Jagit Kaur

Customer Support Specialist,
Hewlett Packard Contact Center,
Toll Free (MY) : 1800-88-6998 (Option 2)
(SG) : 1800-278-0182 (Option 2)
Email: hp.order.fufillment@hp.com

but i remember 2 years ago i ordered a HP tx2 6004tu that time juz take within 2 weeks...... this time damn new credit card verified problem cannot make online payment.......( Have to call to bank verified the card for online shopping)

This post has been edited by wkf49: Jun 22 2011, 12:29 AM

my status before is submitted and still is submitted.

SCPOXXXXXX 25/05/2011 16:29:50 Submitted RM 4,699.00 1

Actual
Ship Date

15-Jun-2011

Planned
Delivery Date

23-Jun-2011

Requested
Date

12-Jun-2011

HP Pavilion dv6-6108TX NB PC A/P (Ship Method SHA-MY(North & South) Online order, AIR 4.48 KG
BAX GLOBAL KUALA LUMPUR MY Delivered to connecting Line Normal Status 2011-06-20 15:00:00 2011-06-20 10:30:51)
HP Promo Beats Solo Black Headset
HP Top Loading Carrying Case
HP DJ 1050 AiO Prntr J410a:HK/SG/MY/BN
HP 3y Return HP/Presario/Pavilion NB SVC
MS Office 2010 Home n Student Software
FREIGHT CHARGE

This post has been edited by wkf49: Jun 22 2011, 01:12 AM

Your dv6 dont have 3 years warranty? With package? Or juz laptop u bought?

Maybe u order after the promotion package with free 3 years warranty and free stuff.

Problem: why my dv6 use CPU-z can't detect my radeon gpu and it's juz show the intel 3000 hd? 2nd problem.... All my bluray disc can't play. Only can read file inside. Power DVD error? Or all my bluray disc shot zor? All my blu ray some is region a and some is region c. And some is 3D blu ray. But all of this can't play.....

i dint try gta4 but i try the this few game all with ultra setting (mine is 6108)

here the list (ANNO 1404,ALICE MADNESS RETURN,BLACK OPS,CNC 4,CRYSIS 2,DIRT 3,DRAGON AGE 2,DUKE FOREVER,DUNGEON SIEGE 3,FEAR 3, FINAL FANTASY XIV, HYDROPHOBIA,KING'S BOUNTY CROSSWORLD. PORTAL 2, NFS SHIFT 2, STARCRAFT 2, SSFIV ARCADE and THE WITHCER 2) here the game i install in my dv6. Only the withcer 2 canot turn the setting to ulra (too lag) so i set it to high.Other game run very smooth with ultra setting even crysis2 and dirt3.

NFS Shift 2 abit lag 2.

This post has been edited by wkf49: Jul 29 2011, 02:47 AM

mine have but dont have the led backlight.