Hei guys, I've ordered the HP Pavilion dv6-6114TX NB PC but I've forgotten to put the E-Coupon, and I've used Direct Deposit and I've not payed anything yet...
Should I call to HP and cancel my order or wait for the 14 days-Order cancellation?
based on the below T&C, if the order is a confirmation but has not been payed and delivered, I do have my right to cancel and avoid any payments to HP right?
10) The Order will be treated as cancelled if HP does not receive full payment for the Order by the 14th day after order confirmation.
11) However, should the Order herein be cancelled by Customer within 14 days from date of acknowledgement of such order by HP and prior to delivery of the Products, HP reserves the right to charge Customer a cancellation fee of fifteen percent (15%) of the value of the order
By the way this is the T&C for Direct Deposit
6. HP will process your order and ship your equipment immediately, pending availability, upon clearance of payment.
So if no payment clearance means no Order Processed means after 14-days-Order Cancellation will be implied and no charges will be imposed to the customer right?
Dont worry, i have encountered the same problem as you. Call HP customer service first thing in the morning. Then try solve the problem with them.