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 HP Pavillion DV6-6XXX series Owners Lounge V2, - 91 owners!! FUUUUUUUUUUUUU!!

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idless
post Jun 23 2011, 12:05 AM

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Just received my [DV6-6114TX] bundle yesterday, please add me to the list.

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However, there's no warranty form or Care Pack for my extended 3yrs warranty. Is it supposed to come with the shipment?

This post has been edited by idless: Jun 23 2011, 12:09 AM
idless
post Jun 23 2011, 12:39 AM

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QUOTE(Batusai @ Jun 23 2011, 12:29 AM)
Just check the serial online for the warranty period!
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Checked, only indicate 1 yr blink.gif That's why I wonder if I'm supposed to get a warranty card/care pack and activate it.

HP customer service darn slow...
idless
post Jun 23 2011, 01:21 AM

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QUOTE(kennylock @ Jun 23 2011, 01:11 AM)
Can u tell me when do u ordered the package?
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I ordered May 30th.


Added on June 23, 2011, 1:24 am
QUOTE(rurushu @ Jun 23 2011, 12:44 AM)
Need call early... last time i call all also before 10.00am. Very fast during morning... maybe that time not yet congested... rolleyes.gif
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Will call again tomorrow... hope fast fast solve. sweat.gif

This post has been edited by idless: Jun 23 2011, 01:24 AM
idless
post Jun 23 2011, 09:14 AM

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QUOTE(pandera999 @ Jun 23 2011, 08:03 AM)
shocking.gif this is bad... go call them asap
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The customer service just called me and said that it will take a week or two to update the status as the sales dept have not invoiced my order yet. Funny ler, goods delivered to me liao but not yet invoiced? rclxub.gif

Anyway, will be patient for another week and see how it goes.
idless
post Jun 23 2011, 10:18 AM

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QUOTE(nothingz @ Jun 23 2011, 10:07 AM)
HP has outsourced the carepack registration function, it will take around 14 working days for them to update your warranty status.  The sales invoice will reach you by post in around 2 weeks time after you received your notebook, if you want the invoice urgently, can call HP to request for soft copy, they will provide it to you as soon as possible.
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Thanks for the advise, appreciate it. smile.gif

On a sidenote, the free laptop bag they sent is too small. Guess I have to shop for a backpack.

This post has been edited by idless: Jun 23 2011, 10:18 AM

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